Category: | Auto Parts Store |
Address: | 22942 Los Alisos Blvd, Mission Viejo, CA 92691, USA |
Phone: | +1 949-830-8181 |
Site: | autozone.com |
Rating: | 3.9 |
Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8AM–9PM |
CO
corayant
Worst vatozone Ive ever been to. We all know vatozone has worse service than pep boys or any automotive store ,so why do we attempt to even go there? Simple. Its like. Plague Wal-Mart. They are basically at every corner and closer to your home. so if you just need a part right off the shelf... Then you should be good. But if you have to speak to someone who works there. Forget about it. Especially this location. There is this kid that works there who is between the ages of 20-25. Now these are the kind of humans that I usually steer clear from speaking with ever. But it seemed like the two other guys were really busy. So.... I walk in there for a simple simple request. "Can you please diagnose our check engine light" Now I dont even have to ask please because.... Simply put, its your job!!!! So then this know it all kid who apparently thinks he knows more than the average wrench head because hes lived on this earth for a whole 20 years replies.... Im not aloud to do that. I said ,you cant diagnose the check engine light? Well get me someone who can. Then he just mumbles some bs that his little young brain can think of at that moment. The state of California wont let us do that! I was like.... WTF are you talking about ? Reciting a story you read ,the state of California blah blah blah. So I just turned around and said "Im going to pep boys" then he tried to tell me that they dont do it either. This is the reason I hate dealing with KIDS who work in anything automotive. They think because they work there that they automatically know more than you. And that they are more experienced than you in life. Kid.... You are 20. You are still a baby. Start learning to ask questions from your co workers to answers you dont know. You obviously didnt know that you are in fact aloud to diagnose check engine lights. But because you work there,you felt as if you should know all the answers on your own. Grow up. And I will never shop here for anything because of you. Even when you get fired. Your attitude tarnished that location for me.
CH
chris cuellar
I went in to buy oil and a oil filter and do it myself because I thought it would be been cheaper because also there was a deal if i bpught both things the oil shouldve been 25.99 but when i checked out it was for 40 bucks and my total came out to 65 bucks (wouldve been cheaper if Ive gone to jiffylube because usually for me i get it done for 40 with the same exact oil and everything) so i tried asking the guy who was a old short Asian dude but he cut me off middle of asking and just said "not for Pennzoil" and with that i just checked out anyways because i didnt want to argue (: staff is very unhelpful at night and a bunch of little moody kids. Daytime guys are pretty cool tho tbh
CH
Chris Havill
Busy, always busy, but thats a good thing. It means people like going there. Never had an issue here. Always get good service, tell me straight if they have our dont have something. Never gotten a wrong part. Would be nice if I could get in and out quicker, but at least I get good service, unlike a certain other parts store in the area.
MA
marco moreno
The schedule posted on their doors for business for sunday is from 8:00 am - 9:00 pm. It almost 9:00am and theres not signs for employees to open the store. Ive been here almost 20 minutes and many customers waiting outside left to get their stuff at oreallys. I think this is disrespectful and disloyal to costumers.
JE
Jesse Vanderhoff
I went here to get some touch up paint and the layout and stock is similar to other AutoZone locations. The issue I had is that only two employees were at the registers and taking time to answer each customers questions backed up the line quite a bit. I ended up getting tired of waiting agree about 20 minutes and left.
DI
Dimitri Szczedrin
Excelente atención, en español, con el modelo del carro consiguieron la pieza y accesorios necesarios y fueron acertados en todo
DE
Derek Mohr
Little on the small side of some of the other shops I have been to but the folks are friendly and helped me find out what was going on with my timing belt. I really appreciate their hard work. Thanks guys!
CR
Craig Hayward
The main virtue of this shop is its convenience. Its a smaller shop, so it may not have everything, though Ive had good luck here. Usually not too busy, service is average.
JU
Jul flo
Pésimo servicio we tardan mucho y dan las partes equivocadas
PL
plumbing right and wrong
Greg was so rude and lacks knowledge in customer service. . He was disrectful and took 15 min to find an easy item. To top it off , he was smurk
JU
Juan Santos
Repuestosy accesorios para cualquier tipo de vehículo
RY
Ryan Reynolds
Great deals on oil changes if you have the know how do them yourself! Never paid more the $30 for 5qt of synthetic oil and a filter!
JE
Jerry Beyer
This location is always understaffed. Will wait in a line 10 deep while 1 person answeres the phone and runs the register.
DE
DeJay Bailey
Better than any of the auto zones in the area. The guys there are just friendly and know their stuff!
DA
David Boston
Very helpful staff, if not in stock they can usually have it shipped in hours. Good prices !
LU
luis mata
Worse place ever bad attitude dont care and they try to sell you think you dont need
AU
austin Shipley
If you need or like to work on your own vehicle, this is the place to go for parts.
JU
Julia Zaragoza
Always give me answers about the parts to my car, they have good employee
BR
Brenda Valerio
Ordered a sensor and it went missing very unorganized staff
AL
Alex O.
Always has what I need for auto parts and they are helpful
MA
marco landa
When i nedd something for my car this is my auto parts
IV
Ivan Hansen
Often understaffed, requiring a wait at the counter.
GR
Grant Cudd
Excellent customer service at this location
FR
Francisco Castelo
Have what you need, but not much variety.
JE
Jessie Baggerly
They are lazy and inattentive period.
CH
Chris Malatesta
Great Employees, Service and Price.
MA
Malik Fmehmood
Excellent service friendly helping
DA
Dan
Decent inventory, decent prices.
TI
Timothy Douglas McNeil
Helpful nice employees
HO
Hosh S.
Helpful but not always
CA
Carlos Martinez
Replacing headlights
JE
Jessica Fletcher
Get in the Zone
LU
Luis Sanchez
Great service
SE
Seth S
Helpful folks
VI
Vincent Crabtree
Always open!