Vision Insight Optometry

Reviews 15

A

A Private User

the doctors are great but people work there not so great. The lady asked me to order contact lens: if i order 4 boxes, i will get 50$ rebate, so i said yes, she charged my credit card, then she could not find the rebate form, she ends up told me.....sorry, no more rebate. This place is over price for contact lens, they sell bioinfinity $55/1box. you can get contact lens in walgreens, costco, walmart for $35/box....$20 over price......this is my last time go there. They never update your address. I ask them to update my address....but they still have the old one from 4 years ago..........plus contact lens fitting is expensive.......i should not recommend anyone to buy contact lens from here.

---

SU

sudhir tyagi

Good doctors but not so good pricing and policies. I recently got a Oakley crosshair titanium and they charged me $294, which is available for $240 at most other stores and online. I call back to check, but the response I get, our price is $294 (which is OK from their perspective, but please beware about what you buy) and all sales are final. I have been a customer for about 3 years and so trusted them till I checked prices with other competitors. Plus the person I spoke to was so rude and unconcerned. It was like they already made the extra $50 bucks from me and dont care if I was a regular customer or if I dont return.

---

LU

Luis Santiago

I found a defect on my Sean John frames, went to the store and ask this optician (an asian lady in her fifties) to take a look at them, she grabs the glasses and the first thing out of her mouth is : "you dropped them", I immediately ask to talk to the manager....it turns out SHES THE MANAGER. Long story short, they replaced the frame and Im not comig back.....EVER!!

---

JA

Jack Chu

This place used to be a great store with friendly staff and a lot of selection on frames. However, they got overwhelmed by customers and now its like impossible to get an appointment with a good time unless its on weekday evenings. Staffs and doctors are nice though and I just wish its easier to make appointment/walk in here like it used to be.

---

MI

Mike Lavrentiev

Absolutely horrible. They have told me that the order was lost. And it seems they really did not plan to do anything about it ahead of time. And now it is close to 1 month over the initial order, so you might need a lot of patience if you ever want to do any sort of business with them

---

PA

pavan pala

Nice collection of frames and super friendly staff. My wife got glasses from there and by mistake they had wrong lenses on those glasses. Upon checking with them about glasses being not helpful, they checked and replaced the existing lenses with correct ones.

---

RI

Richeng Huang

My wife and I got 4 pair of glasses here. Price are acceptable comparing to other store. I also did a complete eye evaluation. Dr.Yao was responsible, friendly, and awesome. The staff here are also excellent and hospitable...

---

MA

Maria Raymundo

2 times they messed up my lense & ive been waiting for a month & now they call asking another week because they messed up my lense again!!!!dont come in this location,they dont know what theyre doing

---

DO

Donald Clark

Very good doctors (opticians) and reasonable dispensers coupled with a great selection of frames and good opening hours mean Ill be coming back. All their systems integrated with our VSP insurance

---

FA

Fakrudeen Ali Ahmed

OK glasses and mixed service with some nice ones and some rude folks [seen walking around uninterested in helping customers]. Takes 2 weeks to get glasses.

---

A

A Private User

Best service ever!!! They were so patient when I was trying to learn how to put on contacts!

---

TA

Tapish Kumar

They had lot of options for glasses. The staff is awesome and helpful.

---

BE

Bennet Kao

Good selection, works with vsp insurance

---

YO

Yoav Arnon

No return/exchange policy. Stay away!!!!!

---

VI

Vishal Bhatia

Extremely slow service and rude staff

---

---