AT&T

AT&T, 185 Ranch Dr, Milpitas, CA 95035, USA,

Category:	Cell Phone Store
Address:	185 Ranch Dr, Milpitas, CA 95035, USA
Phone:	+1 408-942-7570
Site:	att.com
Rating:	2.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–7PM 11AM–6PM

Location

Photos 14

Reviews 16

Jenny Yang

I just changed job and wanted to release my line from previous companys business account to my private account. It took me entirely 1 hour to let them start working on it, and the manager told me they need to charge me 500$ as deposit to keep my number with ATT. My current company is one of those which ATT give high discount to keep, yet the manager of this store ask me personally to deposit $500 to just keep being a customer of ATT. I cannot believe ATT hires the manager here just to make it harder for its customers to stay with ATT. I told the manager that I am definitely going to abandon ATT and join the other carriers, thats how ATT drives its most valuable long-time customers away from it.

Amin Khajeh

worst ATT store ever. been ATT customer for two decades.made an appointment to upgrade my phone. what a mistake. arrived at 1pm which was the appointment time. checked in. the blonde lady manager said it you will be the next. I see people are finishing up their business with reps and no one comes to me. when I told the lady I have been waiting for over 30 min with an appointment and what is the point of making an appointment, she replies " I CANT tell you how much longer, you have wait and see". my advice, drive the extra 15 min to El camino store or any other store and save yourself the trouble.

Tony Brooke

I had to wait one and a half hours to just place an order for a phone. It took one hour to just collect the phone. When I got it, the guy made a hard sell on the screen protector - zealously banging his marker on his phone screen to demonstrate how tough it was. That also said it was 100% guaranteed and if it broke, to bring it back. Shortly after, it cracked. I brought it back, but they told me I needed to contact the manufacturer. All in all, my experience here has been far from impressive.

Hank Chu

They dont even desire any star. You have to wait for long time only for thing as simple as a SIM card. How stupid it is. Workers seem busy but never with you. A super long queue but never reduce. Simply bad no others

Marvin Magpantay

Waited for employers to come to me since its busy... No on bothered coming to me and help out..No one greets either..All around bad store no help whatsoever

sonam shah

Worst experience ever. I had to wait for my turn for more than 2 hours. Super slow service. Very lazy people working as customer service representatives.

Mohit Goenka

This store is very bad. The workers doesnt take time to understand the problem and just blame everything on you. The staff is very unfriendly.

Meng Liu

This is so slow slow slow. Waiting there for nearly 2 hours to be served. And its not weekend...

John Smith

Terrible manager at this store. Please avoid at all cost, if you hate good customer service.

Evgeny Semionov

Visited this office to replace my sim card. Work was done fast.

Xiaoguang Huo

Associates dont know what they are doing at all!

Y.M. Carl

need to wait for one hour on the line.