Category: | Bicycle Store |
Address: | 425 S Broadway, Los Angeles, CA 90013, USA |
Phone: | +1 213-533-8000 |
Site: | dtlabikes.com |
Rating: | 3.9 |
Working: | 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM |
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Jennifer Catalan
My boyfriend and I rented two bikes from DTLA. We were so excited about going to Griffith park for a nice Sunday bike ride. Once at Griffith, we noticed one of the bikes back tire seemed a little wear down, however, we were hopeful that the place wouldnt rent out bikes that were in BAD CONDITION! Within an hour, we got a flat tire on one of the bikes. We had to drive back to DTLA just so they can say that they dont refund and it always happens. The flat tire almost ruined our day. NOW, why would YOU want to rent a bike from a place that rents out bikes that are in bad conditions, dont refund your money and/or may ruined your trip. Save yourself the drive, traffic, and the fact that you probably wont find parking getting to this bike place anyways. With that said, Im NEVER COMING BACK HERE even if they were to give me free service.
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Cherys
Although I have previously enjoyed their convenient location for simple services, they were absolutely horrible to me when one of their operations damaged my bike and I brought it back to them to fix it. The rude man at the counter kept pointing out that my bike was old and random, unrelated "problems" with it and debating me about how their operation could have damaged my bike. Its not like I was asking them to fix it for free! Eventually he kept talking and stonewalling me so long that he kicked me out of the store because it was getting close to closing. Dont go here for anything more complicated than buying a bike light
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Diane Berlin
I bought a bike from DTLA today and walked out feeling very satisfied. The employees were very courteous and helpful. They offered suggestions and let me ride the bikes around the track upstairs and gave tips and most of all gave really excellent customer service. Their prices were very fair competetively and they had a mechanic there who fine tuned the bike for me and added a rack at no extra cost. The only negative might be the sketchy neighborhood but maybe thats how they can keep their prices low. I wouldnt hesitate to go back :)
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Jared Hardy
I purchased my first electric scooter there earlier this year, the Magnum iMax S1+, and I love it! It had some minor brake alignment and a rear light problem when I first picked it up, so when I brought it in 2 days later they just replaced it for me. The new one has had no problems whatsoever, and they gave me a lot of great free advice on maintenance and battery longevity. This was way nicer and easier than any online return process. I also purchased a headlight and they installed it and transferred between scooters for me.
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bounty hunter
DO NOT GO HERE BAD CUSTOMER SERVICE My friend asked to use their tools for a second, the guy in the back fixing bikes was like No, because his brakes is alittle off, he said 5$. Like wtf? 5$ just for your dumbass to adjust the brake and put some muscle into it? Really? GO TO RYKY BIKE SHOP BETTER, HE DOES IT FOR FREE AND ITS ONLY LIKE 2 MILES AWAY ASKED ABOUT TRADE IN FOR MY ZYCLE FIX PRIME BIKE, FOO SAID 100$ CREDIT........
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Sarah S
I been shopping around for a rode bike for a few months and was never satisfied with customer service UNTIL I came to DTLA BIKES. They were more than happy to find the right type of bike for me and my style of riding. They even stayed after hours to help me research and try different brand of bikes out. They really cared. I will definitely recommend this place to all of my friends. FANTASTIC CUSTOMER SERVICE!
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Zerobladetion Wot
Good place to buy bicycle items but to expensive sorry i will still stick with big box store bicycles. Cant even buy a bicycle for 250 dollars here. I realize it a high end bicycle shop but i will stick with cheap bikes i have a Huffy for 12 year still going strong!
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Anthony Ramirez
Best bike shop! They have really good prices for it to be a shop in dtla plus they hooked me up with my Wald rack for a really good price will for sure be going to this place often Its worth the commute I recommend this bike shop to everyone!
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Oscar Flores
The majority of the staff here is are friendly, and really helpful when it comes to some basic questions on fixed geared bikes, and road bikes. Any labor services they offer are typically quick. Prices are pretty low. Would recommend.
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Alejandro Ulin
I was here for a while and had alot of questions and they told me what I need to know and they tell you what is convenient for you and not just try to sell you whatever. Really awesome bike shop with awesome products.
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David Bourgeois
Maybe they have some cool stuff but dont go there expecting to rent a real road bike. Prices are $100 a day for an alleged road bike but it will be a cheap aluminum bike that can hardly be called a road bike. Beware.
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Zerimar Leumas
From El Monte to La Puente to all of the SGV bike shops to DTLA this is the ONLY place that cuts and threads forks. Excellent service quality customer service. Definitely recommend.
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OlvlAR R1VAS
Horrible place my Bike had a flat tire and i hed to buy a inner tube that cost me 8 dollars and to install it 12 & they even told me that they where "hocking" me up
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Proxlime
Literally the best bike shop in LA, everyone was friendly and actually help you, they also have a lot variety of bikes and they look pretty lit af.
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Ochoa Herrera
Muy buen servicio..Solución a todo tipo de bicicletas
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Eric guzman
Cool place! Staff was cool and friendly. Owner was a nice guy also. I will be going back yo buy the one love bike. Looks great.
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Osmin Ramirez Junior
I take my bike here every now and than they have great customer service and a variety of accessories for bikes
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Daniel Quinonez
The service guy is really helpful its a really clean store Ill definitely come here more often .....
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D McQueen
Very friendly staff, patient and kind to all questions about bikes. Quality bikes for sale
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Vaughn Dabney
Love this spot. Only place I go to get my bike worked on. Very helpful and knowledgeable!
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A Private User
This place is unbelievable. they have an indoor track! prices and help is legit
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#rafael-game
Muito bom
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keishawn blackstone
Amazing customer service very nice people too!
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Bobby Alvarado
Friendly staff, happy to help with anything
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Jose Vergara
Very good service buy employees
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Justin Hart
Quick and efficient shop.
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Hank Smith
Amazing!