Computer Palace

Category:	Computer Repair Service
Address:	11322 Santa Monica Blvd, Los Angeles, CA 90025, USA
Phone:	+1 310-966-6766
Site:	cp4.com
Rating:	4.7
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–3PM Closed

Location

Photos 18

Reviews 9

Christina Asuncion

Recently there was an accident in my family... My MacBook Pro took a tumble and my screen was shattered from the outside in... I burst into tears and figured that nothing would be salvaged and I would have to buy a whole new laptop. Macbook Pros are not cheap folks...Neither are their parts. I called several different places to try and get an idea of how much it would cost...and then finally after bringing it over to Macmall and being quoted at nearly $1000 for repair, I started contemplating about buying the part myself and searching for youtube videos/friends who might be able to do it for me. Coming back from the Macmall, I stopped at the red light at Santa Monica and Corinth Ave and noticed a small little shop that said they were an accredited business and repaired both PCs and Macs. I thought what the hell....I might as well... To my delight, not only did they quote me at a price less than half of what Macmall wanted charge me, but he was honest and helpful. Together we devised a plan to help me save money. He mentioned that he would pull the dent out of the front panel of my laptop and that would save me the most money on parts. I wasnt sure if my hard drive had been affected in the fall or my DVD player, he said he would take a look and call me if anything was wrong. He called me when it was ready for pick up 4 days later. Not only did they do a great job, but he showed me what they did, presented my old parts to show what they had replaced and why (and asked if i wanted to keep or have them recycled-which they would take care of, gave me some advice on maintenance, and sent me on my way at the same price that he quoted me on. They never tried to upsell me on anything, give me some bullshit story about me needing a new DVD player (it sounded a little loud, but was otherwise still in working order which he pointed out). Honest. Fast. Dependable. Cheap. Support the local community and check this place out! From now on, I will go here for all my computer issues and will tell my friends to do the same. Ask for the owner, Fred... AND their diagnostic is $45 which is cheaper than both Macmall and BestBuy...and that fee also goes towards the cost of your repair. Awesome.

Alina Yan

I lost all my research data in the labtop for the past year during winter break. Luckily, I did not lose my brain at that time. I searched online carefully and find this highly rated store. For the first try, the engineer could not find much data back on Friday. But they asked me to come back again on Monday. And this time, they were managed to find the complete folder back in another way. They always let you be aware of the price (which is quite reasonable, by the way) ahead of time and they are very efficient (same day work for my case). They are the people that can be trusted. I told one of my friends to go there for help already. Highly recommended!!

Ellen Blackman

When my laptop began freezing and then stopped operating, I took the laptop to Computer Palace, a business I had used once before. They told me the cost for identifying the problem, contacted me quickly with the information about repair and costs, and fixed the problem by replacing the hard drive. Because I mentioned that I had not been able to save all my files, they were able to recover and back up everthing so I had access when I picked up my computer. The computer was ready as promised, the cost was reasonable. This was the second time I used Computer Palace, and both times they were timely and very helpful. I trust them with my computers

Jean Wyatt

I accidentally drove over my laptop on a Sunday. I took it to Computer Palace early on Monday, and Navid assured me that my data was still intact. They had to order a new monitor, but by Wednesday they had received and installed it. So three days after I ran over my laptop, I had it back, and it has been working well. (The laptop is a LeNovo ThinkPad, evidently quite sturdy). I have gone to Computer Palace several times and always been impressed by Freds and Navids abilities to fix computers. ( I also bought the current LeNovo there.) They have always repaired my laptop quickly, asked a fair price, and given me excellent service.

A Private User

The other week, I was trying to clean up the hard drive to free up space and stupidly deleted important files that I need for work. When I went on the computer ... to look for the files.. they were gone. I panicked and searched for a company that can help .. I called 5 companies and they all tried to sell me something over the phone. These guys were the only ones who tried to help me look for the data, luckily when I brought the laptop in, after 30 minutes, they recovered the data SOMEWHERE in the laptop. You guys saved my career!! Thanks again, and their rates were suprisingly low.

Marilee Potthoff

A great experience every time. The owner Navid offers top customer service and very competitive prices. He also stands behind his sales with a Computer Palace warranty on top of what is offered by the manufacturers. He is knowledgeable, helpful, and personable. He is happy to answer even the most basic computer questions. I recommend Computer Palace to everyone on L.A.s Westside who either needs their computer repaired or wants to find something new. It is refreshing to still be able to find a neighborhood computer store with great service, like Computer Palace.

A Private User

My computer didnt want to reboot so I went to computer palace to have it checked to see what repair is needed to be done. Then I was able to talk to Navid and he gave me a list of what is needed to be checked and gave me a quotation. He then asked me to pick up my computer after 3 hours because its gona take them 3 hours to get the job done. I was so happy when they called me after 2 hours and they told me that its gona cost me cheaper than the quoted price because they found out that some of my data got corrupted and all they needed to do is to recover those data.

A Private User

My first impression was bad. The woman who answers the phones is unfriendly and unhelpful. I almost didnt come here after talking with her because she was so rude. However, after she transferred me to a very helpful and knowledgeable technician, I drove right over and dropped off my IBM Thinkpad T400. They repaired my cracked screen no problem, and it looks as good as new (although IBM took their time sending the right part). The price was reasonable and the work was excellent. In short, good technicians, terrible receptionist.

A Private User

Originally, I went to the mac genius bar only to find out that they would have replace my hard drive for almost twice the price as the computer palace, turns out the computer palace figured out i only needed to replace the cord to the hard drive anyway- they saved all my stuff that the mac genius bar would have thrown out!! i will always go to the computer palace now for any computer related issues. The mac genius bar is the last place i will ever go again. I feel very safe & a trust worthy staff at the computer palace.