The Futon Shop

Category:	Futon Store
Address:	4898 El Camino Real, Los Altos, CA 94022, USA
Phone:	+1 650-965-7881
Site:	thefutonshop.com
Rating:	4.6
Working:	11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 10AM–7PM 11AM–6PM

Location

Photos 97

Reviews 18

Julie Cardillo

Last week at the Futon Shop in Los Altos we ordered a twin loveseat futon -- basically a futon chair that folds out into a true twin-size futon bed (not the skinny cot-size ones that say they are "twin"). The chair and ottoman should be ready this week. We opted to pick it up but we could have had it delivered. We had a really good experience at the store. Miguel helped us understand the various options (frame styles, mattress options, cover fabrics, etc) and then let us wander around and try things out to our hearts content. We wanted to find a good solution for adding a good quality (and comfortable!) guest bad to a small bedroom that already has a twin bed in it. We think this futon chair will be perfect and will last a long time. And we could use it elsewhere in the house if our needs change later -- it is a nice looking piece of furniture.

Michelle Chiou

We live in a one room apartment, and my parents in law came visit us. In respect of the elders, we let them slept in our room, and decided to buy a sofa bed for ourselves. We went to several furniture companies, but the ones they have are either over our budget or looks ugly. Then we found this Futon Shop which looks clean and bright, so decided to go in and take a look. The staff Vinh is very friendly, helpful, and gives us enough space to think through. Theres this black sofa bed name "Matrix", which has a stylish looking and fits in our small living room. Since the price is also fare, we decided to buy it and got the sofa bed the second day. I feel the quality is good, and no problems squeezing two people in it. I can say I love it, and will recommend others to buy the same.

Mary-Shannon Collins

We went into The Futon Shop in Los Altos to look only at sofa beds, not at futons. We were greeted by Miguel, who directed us to the options on the floor and gave us a basic overview of the two types of sofa beds. Then he left us alone to check them out. When we had questions, he provided clear answers in a friendly manner and never pressured us in any way. With the sale that he told us about on the sofa bed that we liked best, it was pretty easy to decide to make the purchase on the spot. Overall, a very pleasant shopping experience.

T Hansen

First time futon buyer here. Walked into The Futon Shop and the staff clearly explained all of the options and helped me pick out the right one for me. Delivery was a breeze and the futon (using primarily as a couch) looks beautiful in my living room. Its very comfortable as a bed as well. An added bonus is that the futon mattresses are made in San Francisco of organic materials. No toxic "off-gassing that you get with conventional couches. Two thumbs up for The Futon Shop!

Alex C

We pretty much knew what we were looking for and our price range but the salesperson was still very helpful. The Futons themselves are awesome. They are comfortable and incredibly easy to convert. There also isnt any noticeable pressure from the center bar that you normally get from futons of a lower build and to top it off, the deal we got wasnt priced any higher than the other futons. The videos on youtube of these futons were incredibly clear and easy to follow.

Lenora Montoya Heuchert

This place has a great selection of high quality futons. The customer service is fantastic. Miguel is wonderful at explaining the differences between the various products and offer insightful comments when selecting fabrics, colors etc. If he doesnt know a specific detail, he will promptly call and find out. We love the fact that they offer mattresses have organic fillers and covers and are made locally.

Laura Mok

I had a great experience at The Futon Shop Los Altos! I was at the store for almost an hour, and Miguel was super helpful and patient with us the entire time. He explained all of our options and helped us decide what was best for us for what we were using the futon for. Great service, great product, and great prices. I would definitely recommend this shop to anyone looking for a great futon.

Karalyn Baca

Vinh was very helpful as we looked at futons and frames and he answered all of our questions (even going the extra mile by taking some measurements we requested with his measuring tape). The warranty and 30 day comfort guarantee are wonderful inclusions. Overall, it was a great experience and I purchased a futon mattress and frame.

Lianne Frick

The sales person, Miguel, helped our family pick out which frames had the options and finish we wanted. He was also very knowledgeable with the futon mattress construction. He knew requirements for us to request a mattress free from the flame retardant chemicals. Patient, excellent service, good product.

sathya bama

Salesperson Vinh was very knowledgeable and explained it thoroughly in our first visit..Not pushy at all...Green mattress, hypoallergenic, affordable - this shop has wide selection for green conscious, nature based living people.. the mattress delivered last week promptly as said. We are enjoying it so far.

Shalini Kamala

Weve been buying mattresses & futons at the futon shop for about 10 years now. Mustve bought at-least 6 mattresses now in this period. All the mattresses seem to last about 7 years or so, and I like the "cool" feel of cotton. Ive had good service every time Ive visited as well. On the whole, Im very happy.

Sarah Satinover

The customer service here was fantastic. We came in twice and Miguel walked us through all of our options in detail, describing the benefits of each, and then ultimately helped us get the best price on our futon. Highly recommend it! Our futon arrived last weekend and it was easy to set up and we love it.

Dan Sheehan

What a great experience. My parents are coming into town in a few weeks and we wanted to make our guest room as nice as possible and stay within our budget. The Futon shop made that possible! Miguel was very helpful and knowledgeable on all the products they carried. Thanks Futon Shop!

Mary Lynn Fitton

We are really excited about our new Futon! Its funky, comfy and even lets you plug in your iphone for music with speakers. The kids love it for our new rec room. Vin Liu was especially helpful. We feel great about our experience and the quality of the futon--its called Beethoven.

Sudhakar Boddu

Vinh Luu, the Futon Shop representative, was very friendly and helped us in choosing the items that we were looking for our home. He answered and cleared all our doubts and were very satisfied with our purchase. We are giving the highest rating based on our experience.

A Private User

We bought a futon mattress bed. I can guarantee it is better mattress than the 3000 dollars that tempurpedic ask for. The product is excellent. No doubts about it. But they have had few mishaps in delivery, but I can overlook that because the product is so great.

Kristina Vetter

I purchased a wall hugger futon here although have not received it yet. Good choices in many different styles; I was looking for something that wasnt the ugly standard futon and I think I found it here. The shop seemed a little musty but the service was good.

Karen Dillon

I just purchased a futon sleeper bed. The service was great. The salesperson Vinh, was very knowledgable and helpful, and not pushy. He knew all of the details by heart and was able to help us find what we wanted. Our futon is very nice and comfortable.