Category: | Furniture Store |
Address: | 1379 W El Camino Real, Mountain View, CA 94040, USA |
Phone: | +1 650-968-5001 |
Site: | danishconcepts.com |
Rating: | 3.8 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 12–5PM |
JI
Jim W
This store sells high quality Danish/Scandinavian design furniture designed to last, with pricing to match or exceed quality. Most of the wooden furniture is now coming from the Indo-China area and much of it is oil finished teak. According to the personnel they never run sales on most of the furniture items, or if they do, they are not willing to share the information in advance. Pricing, even on multiple items was not at all negotiable. Dont expect any bargains or deals at this store even for repeat customers. Customer/sales service has to be asked for and is not gregariously given. During my most recent visit I felt as if I was doing them a favor to buy something. They tend to only respond to direct questions, with answers strictly limited to the question, offer limited additional information, and do little to encourage the sale. Upholstered items can be customized and delivery is included over a certain dollar amount in most cases. However tax is calculated on point of delivery, NOT point of sale so it may vary depending on the local sales tax where you live. Products are warranted against defects and failure to perform to specs. They also have a clearly stated return/cancellation procedure. Including restocking fees. The reasons I choose to make my purchase on this occasion was they had a quality product, it was what I wanted, the way I wanted it. While I could find a similar product cheaper somewhere else, it was not as well made and I could not physically see it or examine it as it was available on-line only. So if it did not meet my needs I would have to pay to ship it back. The difference in price however was significant. I purchased 6 items. For the cost of one item at this store I could have purchased all 6 on-line, abet significantly inferior quality of product and construction. I am basing my star rating on product quality, not on customer service, which while not rude or sour, I would describe as underwhelming.
PH
Phil Hord
Very nice furniture, some unusual designs, but overpriced. Most were comfortable, but not very traditional looking. Perhaps thats why people like it, though.
JE
Jess Anders
Sells comfy but expensive reclining furniture. I love my recliner!
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김충은
Best collection ever