Category: | Office Supply Store |
Address: | 910 El Monte Ave, Mountain View, CA 94040, USA |
Phone: | +1 650-964-8249 |
Site: | officedepot.com |
Rating: | 3.5 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–7PM |
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Tun Tan
For many years I used to enjoy shopping at this store for most of my office needs. In the past the staffs and store mangers were very helpful, knowledgeable and courteous. However,several months ago I noticed the store has a new manager and some new staffs. My recent shopping experience with this store has been very frustrating. The new person who is in charge of the print and copy department was very unfriendly. She made you feel like she is doing you a favor when you want to place an order! On top of that she misplaced my order. The department seem to be very disorganized and the staff is not properly trained. The new store manager is also very discourteous. He doesnt want to be bothered. When I dispute an item that has been overcharged, instead of rechecking the price and doing the math, he became argumentative. It took 15-20 minutes for him to admit that the item has been overcharged. It is amazing that a change in store manager and a staff can make such a big difference in shopping experience.
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A Private User
I dont know what you have changed since Spring, but I am completely impressed with what this store has become, and the great service they offer. I have been there many times, and the people on the floor and the delightful lady in the print area (Norma?), just make going to that store a real pleasure. I will go out of my way to go to your store from now on...you are definitely not like all the other office stores. You are committed to service, and it makes all the difference. Thank you!
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A Private User
I went here yesterday and their selection was very limited. I decided to go here instead of Target because I thought they would have a larger selection of notebooks. I picked out a couple and went to pay for them. They overcharged me for one and I told them. They said "oh sorry about that" and I said, "ok, thats it?" I wasnt going to argue over $2, but that just shows how poor the customer service is. Next time ===> Target for sure
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Sam Behnam
Very helpful staff. Dedicated parking. Good prices. I bought a work pro chair and I liked their replacement warranty which I also bought for my new chair. Its good if you have already done your research and knowing what you want.
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Steve Hindman
I went there with my daughter to buy school supplies and the place was packed. Unfortunately they didnt carry many of the supplies listed by the school, so we decided to skip the lines and order from a different online vendor.
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Juliana Madej
Ordered papers to be printed out for me. After receiving the papers I noticed about 50 sheets are stained with blood. HOWEVER, I came into the store and the ruined papers were kindly replaced with no charge
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Michael Pay
Pro: Everything you need for your construction project is in one place. Helpful staffs and quick checkout Con: A bit pricey compared to other places you can get office supplies, i.e. Walmart, or Amazon.
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A Private User
I have been here a few times, always for convenience, and it always proves to be a slow, annoying, painful experience. They are tone deaf when it comes to the customer experience.
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Will Schmetzer
This staff was eager to help and offer their services energy time I passed one of them. Printing services was quick and the store was not busy at all.
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Antoinette King
Quick service and more important to me an acknowledgement of my presence when waiting that I would be helped shortly. Thanks employee 621321
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corita
plenty of parking and the lots of selection. prices are better online obviously. chairs and desks on display. friendly staff. pokegym nearby.
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Patrick Lee
Selection is much better online than in a brick and mortar, but if you need office supplies right now, you can find most of them here.
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Danielle Postolica
Shopping at the store is easy and they have very friendly staff. Yet, they need the back of the store to be better organized.
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Marilyn Ritter
Convenient to pick up general office supplies but if looking for specific items, it can be hit or miss. Dedicated parking lot.
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A Private User
Store is open, and was busy when I went there today. Previous review stating that it is permanently closed is incorrect.
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Kaamel Kermaani
Very slow, like waiting 15 minutes to pick up an online purchase when it was ready and no other customer there!
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Victor Kaiser-Pendergrast
Typical office supplies. Some items seem overpriced (paper, notebooks, etc), but thats the Bay Area for you.
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Jed Shuster
Helpful staff. I didnt need much but they wanted to help me find the items, fine by me. I like this store.
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samuel Fierro
Super el sistema de ubicaciones gracias
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Beatriz Orozco
Location is fine. Overpriced, but thats a company- wide complaint and not specific to this store
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Greg S
Basic office supplies but limited selection. Hardly had any choices for laptop bags.
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Donnell Jameison
Sales personnel were ready and willing to help, it wasnt crowded, prices were okay.
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Gene Leybzon
Expensive. Amazon will be a better choice unless you want an item right away
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Elizabeth Vazquez
Excelente Atencion
EL
Elise Scher
Close to El Camino Real. Most of the sales people are helpful.
PA
Patricia Farnan
Uninspiring selection of stationery, but it covers the basics
CA
Carmen Ayala
Everything is expensive and hardly anything discounted
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Rachel Katz
Huge store with a wide inventory and good selection.
HR
Hriday Chhabria
Expensive but has a lot of variety of products
DR
Dragoslav Grbovic
Very well organized store. Things easy to find
JE
Jen Wakefield
Great store, rewards program needs improvement
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A Private User
Can be over priced. Need to look for sales.
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Nate Kurtz
Very small store so not too much selection
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AKSHAY NAGAICH
Terrible service. Some really good deals!
BR
Bryan Lip
Excellent store for office supplies.
LE
Leon Ivery
Great selection of office products
TR
Travis Robertson
Standard office supply store.
AS
Ashwinder Ahluwalia
Convenient with helpful staff
GA
Garrick Armstead
Good selection, decent staff
RI
Rishi Chudasama
very busy but good supplies
RI
Ritesh Maheshwari
Good staff and service.
TH
Thomas G
Very heplful employees.
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Lina H.
Really expensive stuff
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A Private User
Very rude management.
CH
Charlie Henninger
Knowledge able staff
SU
Susanne Omander
Great selection
IL
Ilias Beshimov
Helpful staff.
GE
Geunhwi Lim
Hard to access
JO
Josson Paul
Costly place
PR
Pratik Kumar
great store
MD
MD Touhid Haque
Nice place
DA
dayana moreno
Its cool
ST
Stan Baginskis
Stuff