Category: | Sporting Goods Store |
Address: | 741 E Joiner Pkwy, Lincoln, CA 95648, USA |
Phone: | +1 916-408-1012 |
Site: | big5sportinggoods.com |
Rating: | 4 |
Working: | 9AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9:30AM–9:30PM 9AM–9PM 9AM–8PM |
MD
MD B
This is a HORRIBLE store with HORRIBLE management behind it! My GF and I came in last night for a quick look-around to see the new Store in town and I happened upon an Outstanding Deal in the Fitness Section of the Store. It was a Marcy Bench and 80.lb weight set for $89.99, and what made this deal so awesome was the fact that it looked like it would last a long-time and was built extra sturdy! So my GF made the purchase and we asked if we could pick it up the next day when we had room in our SUV and they said sure. Well, I go online this morning before they open to look at the bench again and I then realize that it was NOT the same Bench online that was listed for $89.99, it was a smaller bench! Then I browse through their catalog some more and I see the one I saw in the store listed for $129.99 online at clearance for just the Bench alone! I realize then that someone MIS-LABLED the Olympic Bench and mis-took it for the the Standard! So when I go back in this morning I bring the cashier over, tell him the mistake that someone made by mislabling this Benchs price-tag, but that I had Already Bought it on Good Faith that it was the correct bench before he rips the mislabled tag off the Olympic Bench. When this happens, the Business is Obligated to Sell you the mislabled piece of Merchandise because you saw it and wanted to purchase it at the assumed price. The day-time manager obviously forgot his manners and his wits, because after waiting around for 20mins for them to figure this all out, they bring me into the back into the supply room AWAY from all the REST OF THE CUSTOMERS and then tries to tell me that the Standard Bench is WHAT I paid for, even THOUGH I CLEARLY SHOWED the Cashier the MISLABLED Piece of Equipment and had ALREADY PURCHASED IT ASSUMING it WAS the Bench that had the PRICE TAG ON IT AT THE TIME OF MY SALE! Nope, he keeps telling me, "No, THIS is what You PAID for.." even though the Cashier is STANDING RIGHT NEXT TO HIM and KNOWS THAT THE BENCH WAS MARKED WRONGLY!!! So, I then try to tell him, very politely, that the Olympic Bench was marked for the price I that I paid for and when I go to Pick UP my Paid FOR Product, he says, "Oh NO you Dont!" and pushes it DOWN, OUT OF MY HANDS for it to SLAM onto the floor right NEXT TO MY FOOT!!! He is THEN standing less than 2 feet in front of me, giving me a blank-stare and starting to treat me like IM THE ONE trying to STEAL something from HIM!!! This is IN THE BACK of the Store, mind you, AWAY from all the other customers and Public Eyes, which is probably the ONLY reason he EVEN THOUGHT he could Act and get away with BEHAVING this way towards Customers to BEGIN WITH!!! I didnt want to come back, he brought ME back there and then TOLD ME, What I had ACTUALLY, bought... Really??? This African-American manager is the most STUPID and UNPROFESSIONAL Person I have EVER come into contact with in the Retail World, YET! Dont buy ANYTHING from Here UNLESS you ALREADY Checked Craigslist because you will probably find something BETTER for LESS and will NOT have to deal with the would-be thuggish manager at this Slop-Sports Shop!!! Worst Retail Experience EVER!!!
NI
Nick Kosmides
Its nice to have a sporting goods store nearby, but its so empty. There are not a lot of options in much of the product lines. Bats are thin, gloves, shoes, cleats, everything is light. Hopefully they can get enough business to warrant carrying more product in Lincoln.
BR
Brandon Jenkins
Big 5 Roseville didnt have what we needed but this, the Lincoln store, had 50 of them. This store is big, clean, and has a huge supply of sporting goods. Skip Roseville and drive the extra 15 minutes to this store instead.
MA
Marina Alvidrez
Nice clean store, friendly staff walked us to find volleyball shorts and the dressing rooms. Wish there were more options of overall sporting goods, but they have a lot of variety for their small building size.
ER
Eric Coulter
Shoes salesperson found a particular basketball shoe in the back for me. Then he made training shoe recommendation that was spot on! Two quality shoes, plus email coupon, for $65!
G.
G.Rod916
Clean and organized for the amount of stuff in a small space. Always greeted at the door with friendly smiles and help offered. I always come back to this store for my sporting good.
JE
Jeff Schmidt
The facility is clean and convenient. The store is chock full of sporting goods and many at a discounted price. The staff if very friendly and helpful. Good job!
SH
Shonda Crawford
Excellent, found exactly what I need, spoke with the Manager, very nice man, got in, got out, shoes were on sale!
AL
Alex Song
Excellent staff that helped me find the right shoes. Clean location. Lots of parking spots.
BY
Byron Hof
Best stock Big5 Ive ever been in. great service great store great selection and organized
JO
Joseph Elmer
Very clean store. Love the location! Does not accept store coupons for brand name items.
CH
Chelsea Alvarez
Clean store but the customer service isnt great most of the time.
VA
valgav77
Friendly staff, this big 5 has a wider selection on
CH
Chris Fernandez
Great selection, good prices and friendly staff.
LA
Laurie Coutts
Quality merchandise for excellent prices
JA
James Hicks
Clean and a good selection of equipment
ST
Steve Hutchason
Good place to shop for outdoor items
DE
Deborah Denning
Friendly service and great prices
JO
Joaquin Vargas
Glad its here in Lincoln.
BR
brigham cheshire
Decent costomer service
JR
Jr Lluen
Grata customer service
CH
Chris Hill
Good prices
LI
Lindsey Van Wagoner
Great staff
DA
David Mathis
Nice staff