Staples

Category:	Office Supply Store
Address:	23710 El Toro Rd, Lake Forest, CA 92630, USA
Phone:	+1 949-707-0193
Site:	storelocator.staples.com
Rating:	3.6
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 97

Reviews 14

Belynda Caldero

so I brought my thumb drive to get a few things printed from off of it, the print center was in the middle of printing a massive job and wouldnt be done for a few hours. The only option was getting a color picture print and paying full price. They didnt have an additional machine to do side prints nor did they offer to make my prints at regular price because it was the only option given to me other than coming another day. i was not being a complicated customer i was understanding about their huge job and only wanted simple plain old prints made i didnt have pictures nor did i want or need picture paper prints. i felt they gave poor customer service. I have been coming to this store for a while now, not that they owe it to me, but if compensated for being put out due to their lack of printers it would have made me a thankful happy returning customer. I ended up going to 3D prints (muirands/ el toro) which was much friendlier and closer to my house. If you decide to go to their store call before hand instead of wasting time and gas getting there only to be told come another day.

Wendy Tsujimoto

This is not the 1st time I have walked had a cart full of items and walked out of the store with nothing. None of the employees and/or managers know how to read a coupon or accept one. I tried to explain to both the cashier and manager and they both looked at me with a blank stare. I will never shop at Staples again and I will make sure to tell everyone about the terrible customer service...on my blog, on Twitter, Facebook and tsu

Rhonda Reardon

I just called to check on a printer in stock. Chandler responded promptly by asking for information on the printer and located it. He offered to place it on hold until the end of business the next day. Also told me to whom I needed to ask for the printer when I go in to Staples. Excellent service and very friendly and kind. I will return to this Staples in the future. Rhonda Reardon

Erin Kopach

My quest for a double walled corrugated box has come to an end. I have finally found a place that carries them. Rep knew exactly what I was looking for, and while they may not have it in the size I wanted exactly, its close enough.

Ani Haroutunyan

Sami, one of the employees, is the BEST! He was very sweet and patient while helping me with my transaction. Thank you! 5*****

Ryan Michael Sullivan

two staff in, both completely inept so there is no staff to help. This Staples is awful, just go to another one.

Andre Tardif

I get consistently good service from the employees at this store. Especially in the print department.

Stanley McKinney

Really helped on my slammed computer and did a price match for a year of security and repairs!

James Theel

Non-existent management. I have had poor customer experiences multiple times at this location.

Veronica Fernandez

Bad service, they dont know how to use rewards and coupons.