Category: | Grocery Store |
Address: | 24251 Muirlands Blvd, Lake Forest, CA 92630, USA |
Phone: | +1 949-581-1642 |
Site: | albertsons.com |
Rating: | 3.8 |
Working: | 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM |
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Sara Z
I frequently shop here as its close to where I live. While I do appreciate the fact that the store is pretty clean, has what I need.. when I need.. I was absolutely mortified by the night shift manager/cashier on Duty. His name is David. -2 stars for this reason - I will provide as accurately as I can describe -- context: I was in the self-checkout lane and noticed the discount pricing changed on these 12oz fruit cups. It was labeled in the produce as 2 for $4 for mix-and-match fruits from 7-12 oz. Ok, so I picked out 10 total.. different varieties of 12oz fruit cups. Apparently the discount did not apply to grape cups and apple cups (found this out while I was checking out). Again note, the ad says "FRUITS" in there. As I was scanning barcodes on the self-checkout lanes, I noticed the discount wasnt getting triggered, and I attempted to void the whole transaction to cancel and go back to the produce and return the fruits. Here comes the cashier who can authorize my void request. He looks at me in the face and yells: "Why would you do that?!" Of course, I was shocked and everyone around us was staring at me. I calmly responded: "I dont know, I noticed it wasnt calculating correctly and Ill just go back and return this..." He completely ignored and me and went back to his register. I needed more help but he just took my fruit away and didnt return it to me. Long story short: David, night shift manager, avoid this guy. I made it a point to really seek out his name before I left. Its a good thing they have to wear name tags for this very reason. David is very rude and will embarrass you in front of everyone else for making an honest and simple mistake. Hell probably read this and deny this story but other customers were there to witness this. Ive always had a positive experience shopping here but until this day, Ill always remember this moody and rude man wholl always haunt me whenever I do night shopping. Thanks for nothing, David, Merry Christmas. Dont believe me? - If Albertsons management wants to verify this transaction, ask David his side of the story. Here is my receipt information: Cashier: Self Checkout Date: 12/26/2016 Store: 6526 Term: 91 Oper.: 391 Trx #: 181 Timestamp: 21:30:35 Total: $69.10 I dont think theres a feasible way to contact corporate for complaints and grievances (Ive worked corporate somewhere else so I know how that is), Ive already submitted my survey via the receipt, so Ill just leave this here.
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Louis Palos
Well Ive been going to this Albertsons for the past 7 years. Ive been taking my puppy since he was born. All the staff knows me. This manager name Doug look a little pissed off when I walk in not at me but must have had a bad day. As I was at the check out he walked up to me and said I couldnt take my puppy anymore. Very disappointed.
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Scott Hornbeck
I hate this place! Though the staff is nice and the selection is good! the clientele sucks. I call it gods waiting room from all the people who come from leisure world. God bless them all but plan on spending a lot of extra time here to maneuver around all the old people and the extra long wait at the cash register.
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Laury Deanne
This is a great store! Everyone here is very kind and helpful! Mike is a great manager! They have everything we need and good prices, and if we need a rain check they always give us one. Thank you!!!
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Bright Children Montessori Academy
Great neighborhood store! In case you have swimming pool and you didnt know, they sell lots of pool chemicals and floating toys at really great prices!
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Tony Penkoff
Good selection, fresh roasted actual turkey breast in the deli... yum.. a little pricey overall good experience.
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Sean Lavery
The fried chicken is great here. Albertsons is way better than the Haggens that have been taking the stores over.
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Sharon Teahen
This store on a Friday should Always be stocked with ad items, But never is. Getting fed up
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Cindy MacWhinney
Never had anything that wasnt fresh. Consistent quality in product and customer service.
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brandon stevens
Happy to have this store as my local grocery store. Im here several times a week
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Rory McKnight
Clean and good service. Its a smaller store but they have everything you need.
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OC Gretchen
My neighborhood grocery store, where everyone is friendly and helpful!
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Nick Gurney
Clean store, good prices. The workers and helpful and friendly.
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Al Wirth
Convenient, good selection and good store staff.
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yueqin lin
Its very nice and convience place for us to go .
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Stephen H. Smith
Nice store but a bit pricey Meat Dept...
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Brian Alexander
Close by home good assortment of product
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Mac Oneal
Its nice and has everything I need
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darlene duenas
Go in n get out quick, love it!
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Tony G
Always a good experience.
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Frank Snow
Prices are a little high
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Twyla Haddad
Quick in and out.
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Degie
Its open and clean
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Will Wang
Good qulity
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Mark Thistlewaite
Nice staff
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Jerassi Ferrer
Good