Category: | Appliance Repair Service |
Address: | 20892 Paseo Pino, Lake Forest, CA 92630, USA |
Phone: | +1 949-855-0788 |
Rating: | 5 |
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Jay Krippes
Lou is a hidden gem. He is extremely friendly, always has a good joke and is honest. He will tell you if the appliance is worth fixing or just needs replacing. He cares about his customers and it shows. I have used him on several occasions and he has never disappointed me. On his last visit, he needed to order three parts, but thought that he could try something to fix it there. He used something that is never seen today. It is called "American Ingenuity". He fixed the washing machine and it works beautifully. So I was left with a working washing machine and given the option to order the parts, if I wanted. Most repair people would have told me I needed to order the parts, left me with a broken machine and charged me for another visit. If you find a trusted repairman, they are worth their weight in gold. I won the lottery with Lou and car mechanic. My search was over when I found Lou. Save yourself the time and money and call Lou first. You will not be disappointed
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A Private User
"Impressed by Lous honesty. After diagnosing the problem, he immediately directed me to the owners manual and showed me that our particular problem is covered under the manufacturers warranty. He could have just as easily fixed it and charged us, but he didnt. Also by not tapping into the line, he left our warranty in tact with the manufacturer. Before he left, I asked about another unrelated issue and he showed me how to fix it myself and Im sure saved us some money. We will be calling him in the future for other needs. Very happy and not feeling taken advantage of as we normally are after a service call. 5 Star! Anita
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Lisa Majer
We have used Lou for years. He has fixed a washer, dryer and most recently our refrigerator. Lou is prompt, thorough, honest in his assessment and fair in his billing. Not only does he sincerely care about his customers , he is also exceptionally skilled at his profession. He even goes above and beyond in explaining tips for preventing further mechanical problems. And what a nice guy! Lou is just great to be around. You can tell he loves his profession. I could not recommend Lou more highly.
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Vanessa Rothe-Ribarich
WONDERFUL. Been using this company and in particular LOU, who has solved all of our home appliance problems fast and professionaly. We are very very happy with their service. In addiiton his pricing is reasonable and honest, which is so rare in the world today. Thank you Lou and AAR for helping us wiht all of our home needs for so many years. We have reffered you to many friends as well. Best Vanessa and Tom Ribarich of Laguna Beach
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Paul Sparks
Lou should really be a stand up act. He is so experienced he can fix your fridge and keep you entertained at the same time. Highly recommended! His service is amazing. always a quick call back very upfront on costs and timing. Could not ask for more. Fridge is now humming away good as new. Thanks Lou. Great job! Great price!
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A Private User
Lou is the best! He diagnosed the problem with my washing machine over the phone and walked me through fixing it without having to come out and charge me repair fees. Not only did he save me money and got me through a busy 3-day weekend, he also followed up to make sure my machine was still working. Thanks Lou!
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A Private User
I was happy with the work done on my dryer a few years back, so when my oven recently made a disturbing popping noise and spit out sparks I knew who to call! Lou is great - knowledgeable, efficient and honest. I feel lucky to have found someone to call who I can trust. Thanks Lou! :)
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A Private User
Talked to Lou on the phone and he diagnosed the problem easily. He was very honest about what his technicians would do and what the best course of action is but he recommended I try some things before getting a technician out. Very honest, very helpful. Definitely trustworthy.
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Adam Guss
Lou is awesome! I have had him fix 2 appliances and would do it again and again. He is also one of the few that will tell you if its not worth repairing as opposed to the guys that just want you to pay them to fix something that shouoldnt be repaired. Seriously, Lou is great.
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Bradley Idelshon
This man is Great, Lou is fantastic! He helped me down from the ledge when I had a Frig. breakdown. This saved me a service call, and a trip to the hospital for stress management..Good on Yer, mate, over there at Affordable !!
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A Private User
Wow. Awesome. Lou helped me over the phone because he was all booked up. My problem was fixed and I wasnt charged. I am sure this is not the norm, and what a nice guy. He even did a follow up call. I will use this company again.
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A Private User
Lou was fantastic! He didnt try to upsell us and was very personable...I wish everyone was like that. We now have a new, economical repairman and wont consider anyone else. Dont ever stop doing what youre doing, Lou!
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peter friedkin
Lou Bennett is the only appliance repairman Ive used for over 25 years. Until he retires, hes the only one I will call or recommend to friends. Honest, fair, knowledgeable and very personable.
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A Private User
First time writing a review but Lou is worth it. He is really experienced, honest and extremely fair. He is also very personable and will be my go to guy for anything appliance related.
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Tanya Madsen
Lous a nice guy. Came out to repair my dryer. Ran a free air flow test for me and squeezed me into his schedule. Reasonable fees and prompt service. Would definitely recommend.
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Steve Horan
Lou called me back quickly and helped me through a problem I was having with my Kenmore dishwashers faulty detergent dispenser. He offered friendly and excellent support.
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A Private User
Great service! Lou showed up when no one else could! 7:30 pm at night and helped get our friderator working. Well definitively call him again when needed!.
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A Private User
Lou is very helpful! Talked to Lou over the phone, and he came the next day, fixed our washer in an hour, and charged a reasonable fee. Great service!
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Donny Chilla
Lou is the best!!!!! Wow my refrigerator went out he came out and fixed it! Great guy super fast and friendly. Thank you so much lou! Donny.