Car Lux Inc

Category:	Used Car Dealer
Address:	10836 Hawthorne Blvd, Inglewood, CA 90304, USA
Phone:	+1 310-412-9072
Site:	carluxlax.com
Rating:	3
Working:	9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 10AM–8PM 12–5PM

Location

Photos 46

Reviews 18

ALL OUT

Ill make this as brief as possible. I have bought and dealt with lots of dealers over the years and this has to be real close to the bottom of the list. I call to see if the car I was looking at was still in stock. Someone answers says they will check and call me back. Never got a call back. Am really interested in the car so next day I just decide to go and take a chance. Car was there and I was being helped by a salesman named juan. We talk and I decide to apply for financing for the car. I have my down-payment on hand ready to go. They said banks are closed that first thing in the morning they will submit application. Next day its 3 pm and still no telephone call from them. I call juan and he says he doesnt know whats the status of the application because he didnt go to work. Guess he doesnt work off commission and commission off a car that cost 30k is not enough for him to move. Says he will find out and call me in 10 minutes. Surprise he never does. I decided to call the dealer and just ask whats going on. I was told the finance guy wasnt there so they didnt know and for me to text the salesman. At this point am frustrated and was just gonna continue shopping at another dealership but decided to give it one last go since I gave them all my info. Call salesman juan next day says he forgot to check whats going on and to call him in 30. I do and he says they forgot to submit my application and that they just did. Says he would call with a response to my application and 2 days later I have not heard anything back. Am done with this place and even if they were to call and say everything is good to go I rather take my business elsewhere just based on the lack of professionalism they show. They have really good inventory but am astonished how they are still in business with such horrible customer service. My advice save yourself the trouble and them running your credit and your score dropping and just go to a more customer friendly dealership.

Alan Urquidez

I hope this helps someone! I had really good experience with this guys. I bought my new truck with them, I got a good deal for my truck. Henry help me out on getting a good deal, he did not quit. I got the bank that I wanted with good apr rate with my credit score. To be honest I saw other trucks in other pre-own dealer same model but the conditions where bad with high miles. With carlux my truck was in better shape with low miles clean title a California car. It just needed a new dash which they replaced, and running broads which I got to choose. Henry also delivered my truck when it was ready to my house, with extra warranty! Overall I had a good experience, I know my dad try to him them hell trying to lower there asking price. But I know we got a really good deal. I am happy to say that I am part of the carlux family. Big thanks to everyone there from the owners to all the staff, thank you much!

Greg Camarillo

was told they had a blue cls 500 and I asked out of 10 stars what would you rate it ? he said 9 9.5 come see the car its cherry .. well we drove from Oxnard traffic , and so what on a sunday .. Cars dirty scratch on trunk deep scratch on bumper and 2 holes in it .. bad tires and all rims had curb rash .. I said is this what we drove 3 hours for ona sunday to come see a 9 star car that was 6 at best .. upholstery was very dirty and said they could clean it .. well if people are looking at the car dont you think they ought to clean it before they get there .. I would not recommend this so called dealership .. The guy didnt even know what was difference from the e class to cls wow

Renan Molina

I recently bought a car from Car Lux. Hadi, much respect for you my friend, I think I can call you my friend. Great car, unbelievable power. I believe it now when you told me I will have a great time with it, I smoked a BMW X5 trying to race me on highway 5 on my way home. Anyways, a great experience with you all, Henry such a good guy. Good things to say about all of you, too bad I didnt get to meet Pete and Eric. Over the memorial weekend I flew to LA and I was having issues with my bank, these guys trusted me and let me drive away without giving them a cent. Great experience with such a great team at Car Lux.

Irma Aburto

We got kicked out with 20 min before closing time. The guys was so rude too. My husband and I wanted to see a truck we saw on their website and they didnt approach us until 5 mins after because they were "closing "... it was 7:40 and they close at 8. The owner is losing money because of employees like that guy. The least he could have done is introduce him self and let us ask a couple of questions and let us come back tomorrow if they didnt have time to sale the truck....bottom line is the employees can be a bit more professional

Kirk Roberson

Bought a green 2010 528I bmw. There are only 2 guys I recommend dealing with that are very professional the finance guy Pete & sales rep hadi. Dont know about the rest of the sales team those 2 guys took care of my problem.would I buy again from them yes but only from those 2 employees,

Trenton Ferguson

Great people. Henry was great. Got there at opening hours and was seen right away. It was no hassle getting into the car I want and needed. Paperwork process went smooth as well... If you ever need a vehicle this is who you should deal with. Ask for Henry or Hadi, theyll get you going

mario hernandez

Hands down the best selection the sales people are down to earth and very professional they have step up for me and my family and friends for years with finding us the best financing available plus our choice in quality luxury cars I give this dealership a 5 star rating!!!

Farshid da

The good think is they workout with your budget Youll come back happy .Nice environment, they offer you tea and Coffe, so much cars ,different make and model and so much more youll gotta go see it! Special thank to sunny to find me the car I like

Daniel C.

They sold me a g35! Car has been running great and is in good condition. Before I bought it I checked it from head to toe sort of speak. Great service! Definitely would recommend to a friend!

Sergio Santiago

precios muy elevados como sifueran nuevos

Jesus Jacobo

Horrible service they dont even know what cars they have in stock dont even bother going

sabrina sarai

Terrible service they dont have a good customer service and the manager is so rude

Jacob Luisi

A dealership that doesnt want to sell cars. Go some where else Amir is an ass!

Henry Rivas

Make sure you ask for Henry . Happy to help you with your next car sale.

Andres Cabrera

Very good service vehicles exelentes I recommend