Costco Wholesale

Category:	Warehouse store
Address:	7251 Camino Arroyo, Gilroy, CA 95020, USA
Phone:	+1 408-848-0700
Site:	costco.com
Rating:	4.5
Working:	10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 9:30AM–6PM 10AM–6PM

Location

Photos 100

Reviews 15

Louise Johnson

I love this Costco because it is more convenient and less busy than the one in Santa Cruz where I live. I have two complaints however. I was at the Verizon Kiosk asking questions of the salesman there when a young lady interrupted me to ask whether they had gotten the iPhone 6 or not. I thought it rude in the first place; but guess what the same young lady was at the exit door checking receipts. She actually worked there. That offended me even more. Later that same visit two sets of employees (not in the same aisle or the same conversation) were quite loud in there complaints regarding something or someone relating to a co-worker. I find this unacceptable conversation on the workroom floor. As a former Supervisor of the Postal service this would not have been favored upon. Perhaps a discussion regarding protocol would be in order? I must say the checkers you have are wonderful and personable. Always a smile and very professional. Thank you for your attention to the negative part of my comment. I do hope you understand my concern. (A time and place for everything...;)

Daniel Sterner

Usually have had no problems with this Costco until recently. From time to time im asked to go shopping for my mother here with her membership when she is not well. Today was very difficult for that to occur. After telling the cashier my situation she revoked the card and gabe it to a manager and said that i could not purchase anything in a rude matter of fact tone. I left her there after she refused to return to me my mothers card. I went to customer services and waited for a higher level manager who called my mother at home and gave the go ahead for the purchase. It was too late though and the woman who initially declined me had all my items returned to the shelves. After all that they still refused to return my mothers card to me. Real crap service and no good attitudes to be found. Never have i been turned away for using her membership for her before. I was shopping on her behalf because of recent surgery on her foot and even after saying they would make an exception they did nothing but make my trip there difficult.

Waitung Lau

It is the third Costco I have been to, and the experience has been great. Once I told the cashier I did not see a cheese, she asked another workmate to fetch it for me. The cashier has always been friendly and, most times, with smiles - it is not the same at other Costco I had been to. Here are a tire shop and gas station, and you can have your tire pressure checked and regulated/ filled up to the required level. The air-refilling and checking has to be done by the engineer, and i do not have to wait for too long unlike at the queue at the cashier inside. However, the locations of certain goods would be changed from time to time so I have to start the search by walking around as well as asking for advice.

Jo Primo

Love this place! Always stocked well and clean. Staff is very cordial and always enjoy tasting the samples given free. One other thing I must say that the tire store manager took care of me eloquently. My tires that I bought were out of balance and three times I had to come back in to rebalance them. They came out beautiful and drove perfect by then. I appreciate the patience we both had with each other to get the problem fixed. I give them 5 stars. I would come back again to buy tires from this Costco. Tires have a lifetime warranty for flats, air pressure, balancing, Etc

Pete Shieh

Like any other Costco and very clean inside because its new and not chaotic, like other Costcos. Just other tidbits I thought I share: Food court is inside. Always get gas here when Im by the 101 and 152 Biggest selection of Dog/Cat Food Ive ever seen, a whole aisle dedicated just to that. They sell those reusable bags (4 pack for $6) that bears the SF Bridge logo. The beers are on the NW corner of the store and its not that big You can find one of those Reusable growlers here for $30. Thanks for saving me some gas money on my way down to LA everytime!

yue ikemasu

仓储大型超市从家电到食品,汽车轮胎家具等等,品质优良,价格合理,退换自由度高,商品多为大型包装,提醒大家这是一家会员超市,先交年费55美金,办理会员卡,才能购物,结账时要出示您的会员卡,在收银台。

Jamie Harley

Ive been shopping at Costco since it opened. Never have I had a bad experience here, and their customer service is truly outstanding. I dont know what they do differently than other large companies, but their employees seem to genuinely enjoy their work, and are almost without exception great to deal with. They hardly need a review, but I was just so impressed with my latest interaction that I decided to post one anyway.

Lelean Smith

They are still the best! This is the best Costco Ive been to in the Bay Area and even compared to other states-Kansas City and Northwest! Clean store, awesome customer service and everyone is friendly. I really like the variety of organic products-more products are added all the time. Gas prices are consistently the cheapest in the Gilroy and Morgan Hill area-even the pump area is clean!

evillalp evillalp

Its a typical Costco like many others. Expect the usual amenities like other ones such as food court, bakery, gas station, tire service, etc. Its conveniently located close to Hwy 152 along with many other stores. The food court is slightly smaller than other locations but it is still as great along with their varied options. It also has better selection than the Costco in Santa Cruz.

April Chacon

Everybodys so friendly only thing I dont like everyone seems to bring their shopping carts to the food court area makes it hard to get around there and enjoy your Costco dog I wish they would make a policy because to me its a safety hazards to have all those carts around the tables people nobody is going to take your cart they would need your recpt so put them to the side

Alma Ohlhausen

Generally, I love any Costco, in any location. I gave an "its okay" rating only because Im comparing it. Since having moved, which has me now shopping this location, Im sad that there are very few organic products & the few employees that Ive had communication with arent as friendly. Thats my opinion of this location only, overall, I love to shop at Costco.

Marcela Heredia

The costumer service its so AWFUL since the person on the front door until the person whos taking out the food on the food court sorry for the persons whos cleaning the tables cause shes so nice and also the sample person, theyre are allways like on so bad attitude if they dislike theyre jobs why doesnt look for another one?

Janet Lee

Appreciate Costco for its good prices and good selection of goods. Parking is pretty decent, but can get crazy during holidays or peak hours. Gas prices cant be beat. Only complaint is when lots of people - can be tedious and annoying so go early and avoid lines and people who block aisles or are just there to get samples.

Melanie Esteban

Who doesnt love Costco! The crowd are not too ridiculous even on their busiest days which makes the shopping experience more enjoyable! Wish they opened earlier and stayed open longer, but overall very satisfied with the experiences I have had at the Gilroy Costco in the last 6 years that I have lived here.

Jenn Oliphant

Love Costco but this one in particular is lacking a lot of great products weve had at other stores. And I mean, A LOT. It makes me consider driving all the way to San Jose instead. This Costco is usually not so crowded though and their photo department is awesome.