GameStop

Category:	Video Game Store
Address:	9877 Chapman Ave B, Garden Grove, CA 92841, USA
Phone:	+1 714-534-5341
Site:	gamestop.com
Rating:	3.5
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 16

Reviews 22

A Private User

I play a certain online game and I was harassed by one of the assistant managers because of it. This is no way for a manager to act. He then mocked my medical disorders... Dont buy anything from here until this guy gets fired. Dont buy anything from here until this guy gets fired. Dont buy anything from here until this guy gets fired. Dont buy anything from here until this guy gets fired. Dont buy anything from here until this guy gets fired. Dont buy anything from here until this guy gets fired. Dont buy anything from here until this guy gets fired. Dont buy anything from here until this guy gets fired. Dont buy anything from here until this guy gets fired. Dont buy anything from here until this guy gets fired. Dont buy anything from here until this guy gets fired. Dont buy anything from here until this guy gets fired. Dont buy anything from here until this guy gets fired. Dont buy anything from here until this guy gets fired.

Miss Jessica

I had put in preorders before at this location. Services were always excellent until I happend to pre-order at the Westminster Mall for the same item. (2 boys) At the mall, I got my "preorder extras" that came with the order and the cashier informed me the company always sends extras for the preorders for their customers. As I picked up my other order at this location, the cashier stated they didnt receive anything with it. As I was leaving, another cashier was there and they were looking at a box full of the extras I was able to pick from at the Mall. These guys were digging through looking for 1 of each -as one of the guys stated. How dare this Garden Grove locations management not know whats going on. I put in my complaint and STILL they havent attempted to resolve this issue. Will never do my preorders here again. Spread The Word!

Johnny Smashed

I went in yesterday and both of the gentlemen that worked here were super helpful. When I get their names Ill edit the review to include it but for sure they know their products. Its crunch time when it comes to getting my Xmas shopping done and they sure helped me make the proper decision with their input. I asked a grip of questions and they answered every one. While browsing I overheard them helping out a mom that wasnt as "gamer" savvy and they also helped with all her questions.

Taco Teddy

Very friendly place. When i game shop (which i do quite often) i like to feel like a person not just a customer, Of course they greeted me upon walking in but they took the extra initiative to me and my family about our top fav games and even went as far as talking about the expo and our future plans game wise. So the experience was like talking to a few of my friends rather than the person Im handing my money to.

Todd Melanson

This place is ridiculous. Tried to return a game my daughter got for Christmas still sealed brand new with the original receipt and they would not return it or exchange for something of equal or lesser value because it was past 30 days. I get it if its opened but for a game in original packaging with receipt should get a better return policy. Wont be back again.

Dana Wilson

Guy here told me 3ds was in high demand and good luck finding one. Went to another gamestop not far and they were stocked just fine. When asked about high demand they told me "not really.." That guy wouldnt even call and check around and I was the only one in the store! I used to work at gamestop and id of been fired if I acted that way! Terrible!

Anthony Williammee

I have gone to this GameStop and they took over an hour for me to trade in three games I also purchased a game there once and as I was leaving the parking lot I looked in the case and the game was not there. I personally do not recommend purchasing or trading games at this destination

A Private User

!!!!!warning!!!! awfull bad worst bad costumer service the manager slapped my hand rude this store also smells bad they need new management they are racist !!!!!warning!!!!!!!

Kamal Zatar

Awesome GameSpot. Never a lot of traffic. The employees are very friendly and professional and you can always have a nice conversation about the latest games with them.

A Private User

This place is great. Very helpful, very quick too. I manage to preorder mw3 and cod elite in like 2 minutes.

Thomas Martinez

This GameStop is the worst one I have ever been too, poor customer service plain and simple.

Chic Dress

La mejor cadena de videogames

A Private User

i called and asked for some assistance and the guy rick...was really rude... idiot..

Jimmie Le

Always had great service.. if u waste people time.. of course.. u get bad service

A Private User

this place scks the employes are rude dont go there pic another game stop nearby