1st Choice Auto Center

Category:	Used Car Dealer
Address:	13731 Harbor Blvd, Garden Grove, CA 92843, USA
Phone:	+1 714-530-5333
Site:	1stchoiceautocenter.com
Rating:	3.8
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–7PM

Location

Photos 7

Reviews 20

Ron Markham

My experience was terrible. I was pressured to buy a truck before I was able to get it checked by a Ford dealership. The 1st choice gave me 3 days to get the vehicle checked out, so I bought it and then had it looked at. It was discovered there was a knocking sound and it was diagnosed as a timing chain issue. I took the truck back and 1st choice promised to repair it at no cost. They said the truck was repaired and ready. The same problem happened, so we had it re-diagnosed and it had a bad engine. The truck sold for over $21,000 and 81,000 miles on it. I spent another $6,400 to replace the motor. Long story short these people are the biggest crooks in the world!!!! They ripped me off!!!!

Kimmy Con

I was approved for a car that was priced at $13 almost $14k. Ben wanted over $400 a month for 48 months plus a $3000 down payment. That totals over $22k. I asked how much the taxes and fees were and he calculated it to $1400. How does $14k + $1400 equal $22k?! He was also very rude and didnt really want to talk to us. He was on his cellphone the entire time. We went to a different dealer and bought the same car (same year and price with lower miles) for a total of $16k with taxes and fees. The car I was looking at also had rusted rotors and scratches near the trunk. The only reason I went there was because of the good reviews but I wasnt treated right so Im not ever going back.

Adriana Trujillo

Never will I have faith in these people. Had me going back and forth saying the deal was set. Finally I get a call saying to pick up the vehicle I was going to purchase, in which I was on my way already, half ways there BEN ("salesperson") calls me and says, sorry the truck was sold already.......really, I spoke to DAVID ("finance manager") said sorry there is nothing I can do about this situation, "oh really, you cant do nothing about this situation", but I can assure you I will get my word out, and post as many reviews just so I can get my word out, not to go by what they say, there promises aint nothing.

Edward Hauser

On 4-29-17 I Purchased a Chevy 2006 SSR which was in a rode hard put away wet state, but it was what I was looking for; making it right has been a challenge but it is coming along. My problem with the dealer is the fact the wiper motor had been REMOVED, so no wiper /washer, my bad for not testing them at dealer.(sunny day) BUT they knew it was missing because the wiring was tagged inside cowl, new motor $445.00. Very deceitful, not to mention illegal, so I suggest taking your car to a mechanic If you are not capable of checking it out.

A Private User

ALL THE CARS SOLD HERE ARE LEMONS! CHECK FOR FRAME DAMAGE!!!! EVEN THOUGH IT MAY HAVE A GOOD CARFAX THE PROBLEMS WITH THESE CARS ARE KNOWN BUT NOT REPORTED....THEY DONT DISCLOSE ANYTHING! THEY MARK UP THEIR CARS 3-4 THOUSAND AND CHARGE YOU FOR EVERY LITTLE THING ON TOP OF THAT! IF THERES A PROBLEM WITH THE CAR EVEN THOUGH THEY TELL YOU THEY HAVE A 90 DAY 4500 MILE WARRANTY, THEY WONT COVER ANYTHING!!! BE VERRYYYY VERRRYYYY CAUTIOUS WHEN DEALING WITH THEM! THESE PEOPLE ARE THEIVES! HAVE YOUR CAR CHECKED BY A MECHANIC BEFORE YOU BUY!

Jeffrey Scott

Me and my wife have been buying cars from this dealership for 6 years now. We come back because the service and pricing are always honest and real. Over the years prior to First Choice Auto going to car lots to buy a car, they will promise the moon and Never deliver. Not here, the best place I have found. I have referred over 25 New costumers family and friends and they keep referring new friends of theres... What more can I say about this place try it for yourself. Thanks First Choice Auto for being my ONLY Choice...

brad vincent

i had an excellent experience here, very satisfied with the car they sold me. David the finance manager went out of his way to get me the best rate. I purchased the car after the bank was closed on a saturday night. the deal was done but the next day he called and told me he got me a better rate and to come in and rewrite the contract, saved me over 1,500 bucks to no benifit to his own. what a good dude!!!

A Private User

Personally, I was extremely satisfied with my experience here. Its difficult to find a good car dealership that isnt going to give you the runaround. If you want to buy from real people who care about helping you out, then go here! I absolutely love my car and I got a GREAT deal. I havent had any problems with my car and I would most definitely recommend this place.

Brandon Jannard

Very happy with all of the people at First Choice. I came in 3 weeks ago with my 2012 matte black Jeep Grand Cherokee and they gave me a good offer. I ended up selling the car to them for a good price, better than most other places and the process was extremely easy. Would recommend to anyone trying to buy or sell a car!

Marissa Garcia

I recently purchased my 2013 Honda Accord and Im in love. Great car, customer service was fantastic and a really fast transaction highly recommend. First Choice Auto Center thank you for everything. I will sure tell my family and friends about my great experience if their looking on buying a car.

Imaginhr Cantero, II

I was looking for a car...& I got a deal. @ 1st Choice I foud the best deal on a Chrysler 300, that superseded my expectations. I, highly recommend people shopping for a good deal to stop by. From owner to Sales Reps and Sales Manager one gets nothing but the best!

Mr. E

Purchased three vehicles here over the past 5 years. Received top notch service every time. Financing was quick and easy. Always able to purchase same day without hassle. Vehicle was inspected and came with a warranty. Will buy from again. Thank you.

Jose Olmedo

Friendly service! Alexis is a great humble guy. They will work with you to get you in a vehicle. I traded in a small ford fiesta and drove off is a mid sze family SUV. The car prices are descent. Financing is another story depending on your credit.

John Austin

Very reasonable, great place to get the Car you want. Very honest, and the owner stands behind his cars. The best used car lot Ive ever been on. My wife and I have purchased 5 vehicles from here . all have been above and beyond my expectations.

shiva Roya saebi

I had bought a car 4 years ago at this dealership and they recently called me and offered me to trade in my car for a newer model with a lower monthly payment. Great customer service!

Oliver Alavian

Very happy with my car purchase and their customer service! Thank you First Choice Auto Center for the great experience. You can buy from them with total confidence!

Naiem Alahmad

Truly a 1st choice, Mr. David (Finance Manager) is a great person, hed do his best to make sure you get the best deal...i was honored to deal with a man like him.

Caroline Schröder

Everybody is super nice and patient there. They are so helpful. I got a great deal: an awesome car and fair financing. Thanks again!

Jose trujillo

Soy un comprador y NO LO RECOMIENDO!

Cynthia Valencia

Highly pleased and in love with my purchased. Got a great vehicle, good service, and a fast transaction.