MatterHackers

Category:	Hardware Store
Address:	27156 Burbank, Foothill Ranch, CA 92610, USA
Phone:	+1 949-613-5838
Site:	matterhackers.com
Rating:	4.8
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed Closed

Location

Photos 100

Reviews 19

Fernando Lorenzo

I suggest avoiding this store altogether. I came all the way from Bakersfield just to have them adjust a printhead, and i was treated like a rat by Matthew, the product manager. Maybe it was because he didnt want me to leave the store without being charged first, i dont know. But charging me $70 for something that only took a couple minutes is INSANE, AND he wasnt even the mechanic to repair my printer! Before they moved offices and changed faculty, they didnt have a corporate attitude where theyd charge you $70 for a simple adjustment. Do NOT go to this store unless you want a rude a-hole charge you $70 every half hour, when hes not even the one fixing the printer to begin with. Apparently, Matthew had a very elitist attitude, and ONLY cares about selling expensive 3D printers. He needs to work on his personality, because it is HORRIBLE. I will give another star only because the mechanic solved my situation kindly at no cost.

A Private User

Your response was great!!! I was able to reach someone on the phone ( on Saturday I cant believe it)and explain my problem with the matter control touch and after emailing a couple of files. Kevin was able to narrow the problem to the auto print leveling. I reconfigured auto print leveling and now every thing is working fine. I have had my printer for over a year now and used several open software programs but had to switch back and forth between them until I found Matter Control software after trying it I was sold. It is the best software yet. After using this software I purchased the Matter control touch which is one of the best add on device I have found for my printer, Way to go Matter Control !!!!!!!

Erik S. Larratt

I placed an order on the 29th of July, and I received it on the 30th. California to Chicago! Fast! And the shipping was free! I just need to say that your customer service is fabulous. Fast, true to your description, very good pricing.....Thanks so much! I am at this very moment printing the PLA filament I just received from you........Beautiful! Great print; fantastic quality! 1.75 mm filament was spot on, 1.75mm, very consistent diameter. And, each spool of filament I received was nicely vacuum packed. Ive placed several orders with you, including my printer, and the service was great. Carefully packed and no damage. Thanks so much!

Evan Martinez

Probably the best place to go to if you are a hobbyists or even an engineer, I have been going to matterhackers for almost 3 years now and bought 2 Rostock Max V2s from them. Every problem or concern I have had has been solved by their helpful and tech savvy staff. To this day I will still refer people to MatterHackers because of their knowledge and experience in 3D printing.

Sean Fitzgerald

Great, finally found an official distributer of genuine E3D V6 hotends in the states, great communication with Rhonda (thanks Rhonda), quick turnaround time and fast shipping just two days to the San Francisco Bay Area. Just ordered spare parts for my V6 hotend last night and will be back for filament. Thank you!

Darin Stratton

Ive been using matterhackers for my filaments and supplies exclusively for a couple years now. They have quality products and keep them in stock consistently. Their prices are very reasonable as well. Any time Ive had a minor issue they have gone above and beyond to take care of it. I highly recommend them.

Age of D4

I ordered online and my order was shipped very promptly, and the filament is a good value for the cost. The white spool was opaque and exactly as expected. Id use them again, knowing what to expect.

A Private User

You guys are really awesome. I always have a great experience in your store. From the welcoming greeting from Rhonda to the helpful tips from Taylor. The Matterhackers team is the best.

Tim Balz

On the phone with Nancy now, I called stressed and now I feel great. Fantastic company and best service I have ever received with any company related to 3D printing, period.

A Private User

Excellent filament! Some of the best Ive used. Color as well as the diameter holds very true when extruded . The price is also great for the extremely high quality product.

Matthew garsteck

These guys are always great. They are super friendly and helpful. Making sure that I get the right part and working with me to find the best solution.

A Private User

The Pro series is very good quality PLA and the red is opaque and bright which is hard to find. Works great on my Makerbot Replicator 2.

Chris DiGiacomo

Always helpful, fast and FREE shipping. Customer service helped me out immensely with a bad batch of filament. I will always come back

Thomas Thomas

Matterhackers offer competitive prices, fast shipping, and excellent products. The only place I buy 3D Printer supplies.

Kevan TV

I have had some issues with mattercontrol but the were extremely great!!!

datsun vents

Supper helpful staff. They appreciate their customers.

Stephen Reiter

Great customer service. Huge filament selection!