Verizon

Category:	Cell Phone Store
Address:	1500 Redwood Hwy K001, Corte Madera, CA 94925, USA
Phone:	+1 415-924-9084
Site:	verizonwireless.com
Rating:	3.4
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 14

Reviews 17

John Honchariw

Very poor experience. Sales rep & Manager did not take responsibility for honoring commitment Verizon service & THEIR store made previous day. Long story short. I called their location, they told me to call Verizon national number instead. Verizon national number talked to them, then told me to come into store the next day. The next day Andrew, and then Carlos, the manager, did not acknowledge that phone call and shrugged off all responsibility. I wasted 15-20 minutes waiting to talk to someone, watching them serve sales calls ahead of my exchange, then 15-20 minutes with them. I almost never write these types of reviews, but I will never go to that location again. I left more frustrated then I have been in a while (since last Comcast call). Verizon national number afterwards was far more accommodating.

Front Office

I was in the Corte Madera store recently and had a very bad experience. The young man who as "assisted" me was very rude. He has a very unusual name which I do not remember. He was impatient and condescending. Because of what he said to me as I left the store I can only believe that he was acting out of racism. I worked in retail for many years and will say this was the worst customer service I have experienced in my entire life. Shame on you!!

M S

This store has a great selection of accoutrements for your mobile phone. You can get almost anything from a case to home automation gadgets. The store can get busy at times. Appointments are available so with a little planning you can get in and out relatively quickly. If you are wanting to just pop in to pay your bill or buy a charger (etc), they have a bill payment kiosk that you can self-checkout with.

arlene haworth

This is a great store. I was actually forced to stop here last Thursday June 1st due to bad traffic going home on 101. It was the best Verizon I have been in in a long time. Service was fast and Juan was able to replace my bad SIM card in a jiffy. He was very attentive and knowledgeable. I will definitely return to this location in the future.

David Patton

Brad was very helpful in making my account as efficient as possible. He save me $70 per month and I was very thankful for his speedy service. Ill definitely be back to see him in the future because of everything he did.

Brandon Sakai

Staff is kind and helpful, if not totally technologically competent. Relatively painless experience most times. Occasionally long wait times on weekends or after iPhone releases.

Adam Nevitt

Always trying to upsell you overpriced accessories.. Always long wait. Poorly managed. Go online or go to the Terra Linda location. Better service and better price.

Jane Stewart

Made an appointment at this store for a particular time and date but arrived at the store at the appointment time and date only to find it closed.

A Private User

Bryan and Jami were excellent customer service reps . They were efficient and knowledgeable. I would return again!

Philip DeCook

Jeremy was very helpful with getting my business account set up. I ask specifically for him when he is working.

Behrang Aghili

NO Verizon . i use to have contract with ATT but now I am thinking to switch to Google project FI.

Trae Sebastian

One bad experience with sales person trying to force the accessories. Otherwise, its been ok

ashley shilling

Beautiful new store! HUGE upgrade from the previous store at the Town Center!