Category: | Shopping Mall |
Address: | 400 S Baldwin Ave, Arcadia, CA 91007, USA |
Phone: | +1 626-445-3116 |
Site: | westfield.com |
Rating: | 4.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM |
RE
Renee Madera
I am a customer with a disability (both visual and physical) in other words I am both newly blind and I have a bad back. I have been coming to this shopping mall for about three years now often on you see I have enjoyed the many selections of the stores I like the location that its and I also enjoy a good portion of the staff that is willing to help when seeing me struggle with certain directions for an example when trying to find a store. I have one tiny suggestion what store you need to put in your shopping mall you know that you have the room for it you need an Apple Store. It would be terrific to have a store like this you do have cell phone stores who sell iPhones you know and why not have an Apple store you could actually have quite a big one which would in essence trump the one in Glendale at the Americana. This is only a suggestion; And Im hoping this is taken seriously it would be nice. Now my true reason why am now leaving comment and statement as I said I am a person with a double disability or in this case on many stages multiple disabilities and I utilize much like many who go to this mall with disabilities they utilize A paratransit service I was made aware where the new stand for access paratransit will be placed it is incredibly inconvenient in the place by which the stand is posted I say this because it is next to a multi tiered parking lot right next to Macys that is a very dangerous place when it gets dark especially for your disabled your elderly and even for just general people taking even the local dialer ride system. Could there not have been a better place to have put your stand for your customers waiting for para transit or transportation to assist them that is just poor taste and if anything it sends a message that your mom does not like or just not want the disabled shopping at this mall which is actually quite saddening to me and many and I know with disabilities because it is a beautiful mall there is so much this mall offers versus dare I say Glendale Galleria for an example yes its a nice small to but I would choose Arcadia over Glendale in a heartbeat yes Arcadia is much farther for me but I still like Arcadia. There are more stores there are more selections there are nice places to actually sit and relax you just need a Starbucks in your mall and it would be perfect that and an Apple Store but who cares you have a movie theater in your mall you have an excellent staff at that movie theater by the way they also need to upgrade and as well have narrative equipment such as headphone checks for films for the blind that must be narrated because many blind people like to watch movies too we listen to them instead of watching them picture by picture as people do with site Ive had to learn this from day one when losing my eyesight its only been eight knack years for me I am now 40 of course but Im learning more and more these are just some things that your mom could offer to its patrons but you do have many great stories that a lot of shopping malls dont provide and this is what makes your mall unique it would be nice if there was a more appropriate ""Stand"" for its disabled patrons to therefore be picked up in where it was not a safety hazard in other words, not next to a multi tiered parking lot Im sure there are plenty of spaces that your proprietary management and mall management could find and discuss that would be more appropriate. Other than that, I like this mall and I would hate not to go to it anymore because I would be in feared for my safety of not being mugged or God for bid worse because when it gets dark thats usually when most crime happens especially in multitier parking lots nearby. I thank you for your consideration and understanding and I do expect my statements to be taken seriously. Good day to you.
AR
Armando Rodriguez Jr
Benihana Review: As a party of 10, we celebrated my little sisters birthday. We had 7:30 reservations, arrived at 7:30 and didnt get seated for 20 minutes. We finally got seated on an empty half of the restaurant and later had a few other groups come to the back side. They were quick to take drink orders and even dinner orders. We went through two rounds of cocktails at our table and got offered a third before a chef ever came out. Finally at 8:50pm we got Chef "Luis". He complained about management as he approached our table, proceeded to say things like they didnt have enough chefs for the number of tables seated and over worked the chefs. I told him that we were just here to have a good time and he said "oh great so it doesnt matter how the food comes out." He burned the rice, over cooked the shrimp, scallops were both under cooked and over cooked and my lobster was perfect. He under cooked my sisters steak. He had no coordination cooking, by the time he finished cooking it was 9:40PM. Luis put on a small show with the onion volcano and after that it was back to the bitter celebration. He was a MESS! Foo am over the place. My cousin had rice hit him in the eye. We ended up being the last ones there. Everything was shut down and they finally came to sing happy birthday to my sister. We spent 3.5 hours there and it was such a disappointment. If gratuity wasnt included I wouldnt of tipped anyone but the bartender.
NI
Nick Wilde
I like this mall because it has a large amount of stores and food places. There are many different stores that are being constructed and remodeled. The inside of the mall has a very modern feel to it and theres plenty of places to sit down and eat or relax. However, one thing I have to say has to do with weekends. Parking is an absolute nightmare. At times it can take you more than an hour and a half to find a spot. Everyone out here has to fight for a spot and it can get exhausting. This is a great mall, but the parking situation has to be addressed. When I was there on a Saturday afternoon, while trying to find parking, I witnessed 2 fender-bender accidents when people are fighting for parking spots. I would recommend going on a weekday as it would be less stressful. If they could build a larger parking structure on the Macys side, traffic would be less congested.
ST
Stephen Carignan
This is a large mall with a wide array of shops for every need. Plenty of food options as well, most of which are pretty good. I dont know, its a mall, do you like malls? You should go there. Do you not like malls? Then why are you reading reviews about malls? You think this mall is the mall that will change your opinion about malls like when someone says they dont like tofu and other people are like, maybe you just havent had the *right* tofu? Thats not a thing and those people are wrong. The defining feature is that this mall has no parking, ever. Go to an entrance and wait for someone to leave and then take their spot. Its a mall. Maybe you dont know what a mall is and are looking for definition. There are so many different examples of malls its impossible to nail down. This is a three-out-of-five stars mall.