Category: | Department Store |
Address: | 3625 E 18th St, Antioch, CA 94509, USA |
Phone: | +1 925-777-0145 |
Site: | kmart.com |
Rating: | 3.8 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
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Yesenia Valdovinos
If I could do a negative 10 star id click it. Worst customer service by Jazmin. Im traveling from Oregon and she was useless help at the customer service desk leaving me standing like an idiot. All I needed was to pick up money from western union and all she kept saying is the computer did not like her and that maybe itll work if she restarts it. She restarted it I came back and shes like my coworker isnt back yet I dont know where shes at. So I waited there yet again and she starts attending others! I ask her to check it again which she should have done on her own without me asking! And she says the computer just doesnt like her?
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Jerry Zachery
Kmart on 18th , Antioch CA has 2 filing cabinets, the price on the shelves by them say 29.99 and 39.99, but they tried to charge me 69.99, then they have a stack of 4 drawer chest with a sale sign on them saying 38.49 from 59,99, get to the register and they charge the 59.99 and say the sign is for 5 drawer chest, which they dont stock..so why is it on the stack of 4 drawer, so the manager says shell take off 10%, that is still $15 higher than the sign. This store is constantly trying to bait and switch
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fawad jawshan
Bad return policy. prefer Walmart than k Mart . Somebody name Dora In customer service. I purchased item a while afew months ago. And never used . After waiting in line for 20 minutes employee called manager named Dora . She is like we dont take return if no receipt so she was not sure how to look in the system. . Very bad customer service. I prefer Target and Walmart . I will never buy anything from k Mart .
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Ilja Prins
This place is dirty and uninviting. As we walked in, there was a pile of puke right inside the doors. Poor selection and even worse quality items for sale there. The only redeeming quality was some of the people that work there, they were friendly and helpful.
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BzyMoM Far East Bay CA
Located just off freeway. There never seems to be anyone shopping but there is always a very slow checkout line. Same employees have been there for years. The departments are always cluttered & over flowing.
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Redbone Pervoe
Always love Kmart good deals always a sale love buy one get 1 for 1$ on the shoes they have that deal often also love the protection plans they offer come on handy ...never to crowded only on holidays
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Ram Kothandaraman
Great folks out there and excellent customer service. The store manager was out there ringing people up and cleaning up the shelves. Way to go
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Sean Flac
What can I say? Its a Kmart, one of the last of its kind. I like shopping here because its selection of items and its connection to sears.
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Roy Richards
Relatively clean store and not that busy when I have been there. They havent had enough cashiers though and the lines can get long.
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Taunyana Baker-Sanchez
Poor customer service. Sometimes long lines & few cashiers (some with attitude). Shoddy merchandise, especially clothes & shoes.
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Phyllis Coppedge
Good store alot of great things there.I was pleased at there things.I hadnt been there in a long time.i plan on going again.
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Shelley Harding
Its okay not to bad of a store. Staff is what would give it 5 stars the lack of clothing for juniors is why it got 3 stars.
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Enoon Enoon
Slow. Managers in back during rush. Took forever to get pickup that was supposed to be ready in 5 min since we preordered.
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Tricia Downer
It sure isnt what it used to be. Also, I was with a handicapped friend. There are no ride on carts. Be advised.
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Alejandro Hernandez
Horrible service. The cashier took forever, She left the register and had us waiting for almost 10 MINUTES.
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jose Bonilla
Buen lugar para comprar
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annarivera2901
Buenos precios
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Tiff Smith
Smells horrible and quality of merchandise has gone down hill
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tigre 30
Muchas ofertas
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Jessica Nunes
Great place!! Everyone is always so nice and friendly!!
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Julie Sweda
I love the prices especially the mark downs!!
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Tony Sawaya
So glad this place is in my neighborhood
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Mike Christopher
The parking lot is like a homeless camp
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dennis betz
Great prices employee assistance
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Resa Wheeler
Always have a good experience :)
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Susan Vazquez
Love open lay outs good prices
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vihar rangojoo
Good staff. Very helpful.
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Rena Segovia
No crowds and great value
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taty lopez
Great customer service.
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Maria Gonzalez
Great prices and sales
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Chaz Johnson
Good people there
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Victoria Trublood
Cheap clothes
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Rudy Chavez
No customers
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andrea White
Nice store
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craig ashton
Slow regs
SA
Sarah P
Rewards
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Santrina Emerson
Love it