| Category: | Florist |
| Address: | 201 N Central Ave, Phoenix, AZ 85004, USA |
| Phone: | +1 602-271-9506 |
| Site: | lushbouquet.com |
| Rating: | 3 |
| Working: | 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM Closed Closed |
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Frankie Lopez
horrible services , put in a request owner told me her self "would have it in for u on Friday" at the designated time and place i asked for. What do u know day comes Friday i paid her son said he would personally send it out, and my girlfriend never receives the flowers. Owner claims to have said i didnt give her all the information needed to make delivery successfully. I seen her 3 times this week up to this Friday and, not once did she say she needed more information sloppy ownership skills she argued with me while i was telling her that i gave her all the information in an angry tone and she was rude even cussed at me and had no source of customer service skills to her skill set. wouldnt do buisness with ever again worst experience of my life and it cost me more then the money i lost to these people , i lost my love of my life becuase of these people.....
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Bobbi Nelson
I ordered a beautiful purple statice and yellow rose FTD bouquet from Petals and Kettles, but when it arrived at my sisters office if was a single yellow rose and NO PURPLE at all. Mostly yellow daisies and some little green poms. I contacted them, but they did not respond. I do not recommend ordering from this place. They have not even attempted to make this right. I always like to support local businesses, but I cannot recommend this shop. I think if they did not have the flowers to even remotely resemble the arrangement I ordered, they certainly should have called me to let me have the option of continuing the order with them or canceling. VERY POOR SERVICE and made even worse by no response to my attempt to contact them with the issue. So disappointed.
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Jill Ficcaglia
I ordered a special single rose, classicly boxed. Made an appointment for 1:00 on Saturday to be picked up in person for a show at 2:00. Arrived at 12:15, was told nobody was there. The shop was locked and the lights were out. I went back at 12:55, still nobody there. I called and was told that they were there at 12:30, but left because I was not there. They offered to return but not until it was going to be too late. I had to settle for grocery store flowers as my "special" gift to an 8-year old who was performing in her first professional ballet. I am still waiting for my refund.
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Sisto Delrio
Very dissapointed. I ordered some flowers for my wifes birthday a day before. I told them she is leaving at 10:45am. The lady told me she will make sure she gets them before she leaves. They did not get there at in time. She told me she did her job and sent them out, but theres traffic. I replied telling her part of a delivery service is calculating that traffic and sending them out before 10:30 so the arrive in time. Ruiened my surprise. And did not recieve the service I paid for.
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Luis Padilla
Absolutely the best place to get flowers from! I went in, placed my order for my anniversary, and was out all in the matter of 10 min. Naomi is the owner and proud florist, she was able to ease my mind about what arrangements to get for my fiance and was able to even deliver to her work. The prices are great! The flowers are great! The customer service is even better! I will not go to any other place!
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Robert Kohler
Did not deliver on time. Actually, didnt deliver at all and avoided all calls to offer money back. Absolutely terrible and horrifying experience. Will not be giving them my business and will not recommend.
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Lisa Marie Garcia
Cute boutique in the Downtown Phoenix area. Fresh flowers & cute bouquets to choose from. Highly recommended!
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Lenny Aupperlee
Flowers were wide open and the water in vase was dirty. Looks like I got last weeks flowers.
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ChloeNaomi Loera
Beautiful little shop in the downtown area, always have fresh flowers and beautiful designs -
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Wesley Alexander
Thank you so much for making yesterday a very special and for my friend...
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Thomas Jlakron
Great service! Will always order flowers from this shop.
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Jalisco Auto Sales
Love the flowers! Fresh quality, highly recommend!!
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Isra Phillip
Beautiful Designs and Great service
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Narciso Lerma
Excellent service