Category: | Sportswear Store |
Address: | 6800 N 95th Ave #380, Glendale, AZ 85305, USA |
Phone: | +1 623-877-9291 |
Site: | lululemon.com |
Rating: | 3.2 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–7PM |
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Manuela
Rude and unprofessional employees, that said that they need to educate their customers! On Black Friday night, I went to this Lululemon store. As they had good deals, I had to wait in line for a while to get in and then I had to wait for more than 2 hours inside the store so my boyfriend and I could pay for the selected items. I want to mention that there were maybe 40-50 people totally in the line, and the size of the shop is pretty small. After waiting there for an hour and a half, I decided to make a suggestion so we cut the waiting time, so I asked one employee if she could send another co-worker at the register that was not being used at all (there were 3 registers and only 2 cashiers). She replied with a bossy and mean attitude that they could not do that, because they had to educate us. I thought there was a misunderstanding and that I probably did not hear right, so I asked her to repeat. So, she replied again: "Yes, we have to educate you people". I shut up surprised how an employee whose job is folding clothes and cleaning the fitting rooms could educate a crowd of 50 people waiting nicely in line. I put aside the items I was planning to purchase and I sworn I would never enter a Lululemon store again. My boyfriend said that it wasnt the first time he got an attitude from a Lululemon employee. As I have been working with people all my life, I always knew that I was working FOR people, so I had to help them, as opposed to be rude. And after all, I wonder what was the education that she could have provided to us, customers loving the brand and politely waiting in line for a good deal?
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Eric Olsen
Peachy and Mackenzie at the Glendale Outlet were AWESOME to work with! They went above and beyond in helping me find the shirts I was looking for. My wife and daughter are HUGE Lulu fans and your team has now converted this guy, thank you very much for your professionalism and incredible customer service.
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Bob Brown
Great experience their staff are very helpful Love the sales and the quality of their stuff I only buy lulu lemon with it comes to my yoga workout Pants they never stretch out or get Baggie I have been their many times and have only have Great service
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Ronalea Freeth
Great deals and a decent selection it all depends on the day you go, sometimes they have special deals like the day I went was $19 for bras but I didnt know until I paid! Make sure you ask if they have specials for the day!
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Citlali Bohanon
They there to help you. Totally worth the drive!! Relatively sales are good! Clean place nothing on the floor ....love it!
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Nora Bencomo
Super rude employees who do not care for the customer at all, that was my first and last time i will shop at that store
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Ashley Nelson
great quality sports wear