AT&T Authorized Retailer
| Category: | Cell Phone Store |
| Address: | 1930 Eastern Blvd, Montgomery, AL 36117, USA |
| Phone: | +1 334-310-1350 |
| Site: | primecomms.com |
| Rating: | 4.5 |
| Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 12–6PM |
Location
Photos 19
Reviews 8
AL
Alex Schmidt
Terrible customer service. There was only one associate working and he never got out of his chair (near the back of the store). My daughter dropped her phone in some water and as soon as I told him this, he immediately said, "file an insurance claim". When I told him I didnt have the insurance he said, "well you can pay off the phone and buy a new one". I explained to him that my daughters phone worked fine it was just her ringer adjust buttons were not working properly. He said there was nothing they could do then. This guy never asked me for my information and made no attempt to help in any way. I pay a lot of money to AT&T for my daughters phone and expect better customer service. Worst experience ever at this location.
MI
Michael Floyd
Slow and seemingly inexperienced. May be the new thing but most of our questions were answered with "call the customer service desk". Made things worse that the manager spent all of his time with a relative, doing his best to give as many discounts as possible......tad unprofessional and likely against company policy. Wont be returning thats for sure.
AN
Anthony Angle
Please come see Me or any of my well trained Retail Sales Consultants for all of your Wireless & Wired needs. Anthony Angle RSM Retail Sales Manager
SA
Samuel Southern
Fantastic experience. Rep was very knowledgeable.
MI
Michael Clark
Could not perform maintenance sell only
RE
Rex Hendrix
Wonderful experience!
VE
Ventravious Traylor
Amazing staff!!
AL
Alyssa Evans
Great staff.
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