Indy IPhone Repair

Category:	Cell Phone Store
Address:	6433 E Washington St #185, Indianapolis, IN 46219, USA
Phone:	+1 317-480-9156
Rating:	3.8
Working:	11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM 11AM–4PM Closed

Location

Photos 14

Reviews 12

Tiffany Haney

What an unprofessional rip off!!!!! Dont go to this location! Firstt off, Do not be fooled by the fact that they paid to be featured on Fox 59. That does no justice for what they do to "service phones" So i made an appointment amd was told it would only take 15 minites and that it would only be 120 to fix my FINE HAIRLINE CRACK on my iphone so i thought cant be beat.... Until..... I arrive and it took about 10 minutes to complete which was great but when i began to try to use my finger touch password and my phone begins to display several "error and FAILED MESSAGES". When i questioned as to why my phone was having issues, the guy grabbed it and said let me check something (as if he didnt know what he had done) and reset my phone and setting very quickly without my permission. Afer that, those messages still apepeared (as he knew they would. He was just buying time and trying to act surprised) and then he tells me"oh well that happens everytime you fix your screen. Its normal. If you are that comcerned about it, take it to APPLE and thy can fix it for less". Yea so you reset my phone and failed it all to send me out the door with nothing done except destroying my phone even more. Needless to say, i took my phone to apple and they replaced it for FREE!!!!! (Because the crack was so fine, it was under warranty, as they said many are) Come to find out, this man at this business is not even using real apple screens to replace them, which is why it wont ready your touch and why they are failing. And to top this all all, the guy was a total sarcastic (you know what) the entire time. All because i was questioning the integrity of my phone. Im so glad i did or else i would have been screwed. Dont ever go here!!! Go to APPLE store on the Northside and even if you have to pay, it is cheaper than this locatiom and you will get the real screen. Also note that this facility is very generic and unprofessional. This guy does business under the table with outsiders as well.

Ausy

The phrase "You get what you pay for" definitely applies to this place. 1. QUALITY: I had my screen replaced, and as soon as I touched it I could tell it was an aftermarket screen... which I wouldnt mind if it werent such low quality. The screen was thick; poking up around the home button and the casings edges (like a thick screen protector) instead of the smooth, curved original iPhone screen. The screen also had low visibility outside. I would have to turn my brightness almost all the way up to see it. Lastly, I dropped my phone from my desk in class (a foot or so) onto linoleum and it cracked to the point that I could see the metal underneath (see picture). 2. PRICE: I was quoted $70 for repair but when I went in a week later the price increased to $80. Inexplicable considering they use aftermarket screens. Another repair shop in the Castleton mall uses actual Apple iPhone screens, not a cheap after market one and also charges $80-90. I had this shops broken screen replaced with their and Im much happier with the quality. Indy repair also only accepts cash. 3. CUSTOMER SERVICE: I went to the storefront within business hours and the door was locked. Two guys standing outside said hed be back in 10 minutes. I went outside to lock my car (because the area is sketchy) and called the business number. The man said to come in. As I was walking back I heard him saying, "What was she? White? Black? White? Black?" Another voice said, "black" as I walked by the open door and waved at them. Unprofessional. Will definitely not return here.

bbwilkinson6

If 0 stars were an option, Id choose that. At first, i thought this place was a gift from the heavens with their prices and quick service. As time went on, a couple months, they got featured of Fox 59 and their heads got bigger than that tiny office they call a shop. Prices were immediately raised and attitudes became more about them and less about the customer. To my knowledge, they had two price increases between January and October 2015 that totaled more than $40 in their pockets for the same repair. There are too many instances where they have said things to me and others Ive brought in there that blow my mind. "It would be more convenient for you (the customer) to go get cash from the ATM than to use the card reader." No it wouldnt, its more convenient for THEM so they dont have to pay tax on the card. What a rude, selfish and greedy bunch. NEVER will they have my business again.

Airi Kari Mimms

My husbands Galaxy s5 had a shattered screen he went where I took to get my iPhone 4 fixed the screen was fine but the guy rushed him and said "if you got a case put it in there so it can set because it wasnt fully set " a week later my husband takes his phone out the case to change batteries and there was a cracked..Remind you he was on the bed when he did it his the guy signs says If it comes back cracked it not our fault when legitimately it is their fault because it was size screen for his phone they are a ripoff and a complete fraud I dont recommend no one to go there at all...PERIOD

Mark Campbell

Was working in town and dropped my IPhone 6S. Read the reviews and called Jeff he got me right in and restored my phone to like new in 15 minutes. Fast Friendly and effective. Ignore the nay Sayers you just cannot please some people. Great Job Jeff Mark from Syracuse

scott cunningham

I purchased a Samsung Gear watch from this place. The owner was friendly and helped me get it setup. He waited until my phone was able to connect to the watch and that I was satisfied before I left. I would recommend this place and will return if I need to.

Sara Heller

My dads business deserves 5 stars, he is nice and kind to customers unless they are ignorant keep in mind im his daughter , he gives up all off the time he could spend with me to give to you, thank you and I hope my dad is treating you all with respect. :)

Isaiah Tooley

2nd phone Ive had repaired. This one had to have a screen and casing around the phone. Had it finished in 30 minutes even though he didnt even have the casing he located one from a friend and had it repaired in no time. Would recommend to anyone.

William Kehoe

Unlike the bad review on the price I am giving this place 5 stars. Their prices was at least $40 cheaper than all the other places I looked at online. The repair time was really quick. I highly recommend them for repairs.

Jennaveive Dersch

Very friendly and courteous technicians, it took about 10 minutes for them to fix my iPhone. It is like a brand new phone. The price beats all their competition by a long shot. I will be using them from now on.

Cari Sandlin

Sent my daughter to have her 5c screen repaired, which we have done previously 2 other times. Indy IPhone Repair was by far the least expensive and my daughter was out with her phone in 15 minutes. Very pleased!

Matthew Morgan

Great experience, I walked in with a severely cracked iPhone 6 screen and walked out less than 10 minutes later with my phone fixed. They were helpful and friendly.