The Mint Julep Boutique
| Category: | Clothing Store |
| Address: | 1750 Opelika Rd, Auburn, AL 36830, USA |
| Phone: | +1 334-246-3901 |
| Site: | shopthemint.com |
| Rating: | 4.3 |
| Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–3PM Closed |
Location
Photos 31
Reviews 24
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Suzanne Rode
If this review were just about the clothing, it would easily be 5 stars. The total lack of customer service, though, drops them down to two. I placed an order on Thanksgiving Day and, about an hour later, got an email that the entire site was 40% off. I immediately emailed to ask if the sale could be applied to my order. I got a reply the next morning saying, sorry, there is nothing we can do. As someone who worked in retail management for 15 years, if that is actually their policy it is a terrible one and has lost them this customer. To make matters worse, I first posted this on their Facebook page and it seems to have mysteriously disappeared. I find it ridiculous that they would censor my post just letting others know about their bad policy. I hope the powers that be rethink the way they treat their customers. There are plenty of other boutiques with the same items who value their clients.
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Jane Smith
The one star rating is being generous. The online used to be fast and hassle free. Here lately it has taken a week or more to get my items I purchased. I have gone into the store front multiple times with NO help or even a simple "Hello" from the sale associates. I walk in and every employee is sitting on the check out counter or trying on clothes. The employees NEVER offer you a dressing room or really any help what so ever-- nor is there a restroom in the store to use...their solution "You can walk to Waffle House" I would not recommend shopping here. Clothes usually unravel and shrink within the first wash.
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Christy Knight
If a customer pays $17 for 2 day shipping, please follow threw. Placed my order on a Friday at 7:40am and paid the 2 day shipping price. There shipping policy states that any order made before 1pm is same day shipping. My oreder was not shipped. Monday aroind lunch, still not shipped. So after a couple attemps to contact them I finally received a responce from them stating that its always next day shipping, which is not what there policy says on there site. I informed them that, and there response is just "sorry" I will not order from here again.... bad customer service.
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Elodi Breg
I absolutely love Mint Julep! They have great sales compared to the boutiques near my house. I have been buying clothes online from mint julep for the past 3 years and everything I have ever gotten has been a great purchase. Whenever I have occasions I always choose to go to shop the mint julep boutique. Sadly I live several hours away from mint julep but was lucky enough to visit the boutique once and it was also a great experience. The monogramming is also great! Ive already purchased a pair of monogram sandals! I live in those shoes!
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Leia Brown
I love The Mint Julep! They have an incredible selection, their customer service reps are so thoughtful and caring, and I absolutely love that they are offering monogramming now! I ordered a pair of monogrammed sandals and entered my initials incorrectly and they caught it and emailed me about it the same day to make sure I didnt end up with a monogram I didnt want! And the best part; I loved my sandals! The Mint has a customer for life right here!
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Karol Talner
I dont order online usually, but decided to give this a try. However, Im not happy at all with the way the dress looks- I ordered my correct size, but its too big. Plus its not nearly as attractive as the picture on the website shows. Not to mention this fact -you DONT get your money back- only a store credit! Beware of that little bit of info. So now I have to find something that I like to use up the credit. Ugh!
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Tanah Reaves
The Mint Julep Boutique is my first choice every time I need an outfit for ANY occasion - from work to weddings and everything in-between! Their customer service cannot be beat and they always ship my orders SO FAST! Ive been a faithful customer for the past few years and they just keep getting better
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Tayler Brook Wilkins
I love The Mint Julep Boutique. They have the best selection of clothes and have new items everyday. They also have an amazing customer service team that is always super nice and willing to help me with any issue I may have. By far, one of the best boutiques Ive ever been to. :)
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Elizabeth Knowles
I love shopping at the Mint Julep Boutique and I really enjoy the in store pickup. The Mint Julep always has an outfit for any occasion. I was able to find the perfect Vacation Dress and got so many compliments wearing it!! The customer service girls are always so helpful!
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Caroline Spade
I love this online boutique. I know I can I always find that special outfit at The Mint Julep Boutique. They have such a wide variety of clothes and the website is super easy to navigate. I find myself constantly telling my friends that they have to shop the Mint.
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Kelley Garland
I absolutely love the selection that The Mint has to offers its customers! I always find what I am looking for because the website is very user friendly. The clothes are unique and I always get compliments/questions about the pieces I buy from The Mint.
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Chelsea Powell
Ive been shopping with The Mint Julep for over two years now and it is by far my favorite place to shop! They have such a great variety of clothes for any occasion, and the quality of the clothes is really great as well. Definitely recommend!! :)
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Kate Grantham
Very affordable clothing for the quality of the items! Super cute boutique style clothing and they always have something new every time I go in! Customer service is super great and you feel welcome when walking in. Check out this place!
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Leah Chandler
I have shopped with the Mint Julep for years and have always had a positive experience! Any time Ive had an issue or question the customer service reps were quick to respond and correct any problems!
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Kaitlyn Lightfoot
Fantastic! I ordered a pair of shoes from the website and they came in right on time. I could not have been more thrilled with the quality of the product. I have received many compliments on them!
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Haley Mitchell
I love shopping at Mint Julep! I use the in-store pickup option often and have had great experiences whenever Ive had questions for their customer service team. The storefront is super cute too :)
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Lana Blankenship
I love this boutique! They have such a great selection of clothing and at great prices. Shipping is always fast and customer service is always helpful! Definitely my favorite online boutique!
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Elizabeth Fuller
This is my favorite boutique!! Very impressed with the customer service and quality of the clothing! I get several compliments every time I wear something from The Mint Julep Boutique!
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Kalan Rush
I love the clothing selection The Mint Julep has to offer! This is where the majority of my clothing comes from. They have such a wide variety, you can find anything you need.
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Morgan Ridgway
Very Fast shipping! I love the huge selection of clothes. I have a curvy shape (small up top and wide hips) and the shirts/dresses fit perfectly as suggested.
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Jade Harris
Absolutely love their customer service! Their reps are kind and extremely helpful - they helped me pick out the perfect outfit for my birthday!
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Melissa Wills
Love The Mint! They have a great selection of styles for different ages, and the girls in the store are always extremely helpful.
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Emma Sims
Love this boutique! They offer a variety of styles and have something for everyone!
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Ami Butterworth
Great quality clothes and very fast shipping - I will shop here again!
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