Category: | Jewelry Store |
Address: | 2918 S Campbell Ave, Springfield, MO 65807, USA |
Phone: | +1 417-886-7464 |
Site: | endlesstimeandjewelry.com |
Rating: | 3.9 |
Working: | Closed 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–3:30PM Closed |
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Tony Iaguessa
I have been a customer of "Endless Time" for many years. And I will tell you, I have never had bad experience there. Im a frickin watch freak. Sure I could buy all my watches on-line and save not just a few bucks, but lots of bucks, which I do if I find a deal. But I will tell you this, the free information I receive at Endless Time is invaluable. They have a guy there that is more of a watch freak than I am. Hes amazing, wish I could remember name, sorry. I brought in some watches that I didnt even buy there, granted yes, I have bought a few watches there, but the three I brought in today came from three other sources. They still treated me as if I were their only customer. They re-sized one watch, repaired another and took the third one in because it was in pretty bad shape. But at no time did they ever cop an attitude and say "well you bought this at Sams" or "you bought this on eBay" so you are sh^*&t out of luck. No, they treated every watch as if I bought them from them. Service is everything in the jewelry business and they understand that, they understand customers are earned. And they do everything to earn your business. I say give them a try, you will be pleasantly surprised. Their prices are not crazy high and they are willing to work with you if you are ready to buy.
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Elle L
I went there to get my ring rounded because they were bent, I have to say these people are terrible at doing their jobs, if you dont pay a penny then expect horrible results. They gave me back the rings and they were not like before but still they were bent. I wasnt too happy with the results. The re-sizing fees were very expensive as well, 30 dollars for one ring and additional 15 if you want it done the same day, well, I drove back down to my house and saw a jewelry place close by, went there and immediately the master jeweler took the same bent ring and rounded it up beautifully as well as polished it, it looked new again..yay!! I was so happy. I decided to re-size my ring as well and it was cheaper then Endless Time, he was able to do it for the same day as well. I definitely would never recommend anyone to go to Endless time, those people look like they dont give a rats about your jewelry, they do a poor job at it, from now on I am going to go to the jewelry store close to my house.
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Taylor L.
My husband bought my engagement ring here. Unfortunately, less than a month later that ring disappeared in a lake. Not only that, but the ring he got was no longer available at the store. So to fix this problem, they contacted the designer for us to get the same ring (since I loved it so much!) AND they gave us a decent price as a returning customer. We were happy to buy from them again. Fast forward a few months- I hadnt been in the store in about 7 months & I bring the ring back to get cleaned before the wedding, and the lady at the front remembered me! I felt so welcome & that left a positive impact on my experience.
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Heather Ireland
My husband asked for an estimate to repair a 1920s antique pocket watch that has been in his family for generations. The man who looked at it decided to use his pocket knife to pry the back cover off the watch to take a look at the inside at the gears, and wound up scratching it when his knife slipped as he was opening it. Needless to say, we had it repaired at Mitchum Jewelers in Ozark instead. Their repair was less expensive, and they took care of his precious heirloom as if it were their own.
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Blake Manuel
I brought in a Seiko dive watch with an automatic movement. I thought it was a little slow, and wanted it to be adjusted/regulated. The watch guy took a look at it after measuring its accuracy and said he couldnt get it much better than it was. That is great honesty and integrity. They didnt charge me anything. Their regulating charge is normally $45. They have a small showroom with Oris, Rolex, Longines, Hamilton, and Seiko watches.
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A Private User
My fiance got my engagement ring from here, even though we live in Alabama, and I absolutely love it. I get complimented on it ALL the time. When we went to visit Springfield in December, I had to get it resized. They did a great job, and I got it back the same day. I cant wait to get our wedding bands.
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Harvey Mills
I visited Endless and met Quan, he was able to get me my engagement ring for my wife, a larger and clearer cut diamond and custom setting for around $1,000 less than the franchise dealers in Springfield. Very knowledgeable and pleasant staff. Hidden gem of a business no pun intended!
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A Private User
These people told me the price of gold was going down. I went home and googled it. I found out gold had risen 2.3% just that week. The jeweler lover the original offer by 30 dollars. Be very aware if you are desperate, thats when you get lied to and cheated.
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Steve Carl
The laser repair is worth every penny! Awesome job. Great service and friendly people. I highly recommend them for glasses repair. They fixed my broken frames (where the nose piece in the middle connects to the frame) in about 5 minutes.
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Ryan Armstrong
Fast friendly and rounded my gf ring for only 5 dollars. Dont listen to other reviews. I came in expecting bad experience from other reviews but no, very friendly and fast.
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Vince Browning
They fixed my Seiko watch and now it works better than when I bought it new! Professional all the way.Thank you great job!
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Kris Stewart
Quick quality watch battery replacement, after another place in town couldnt replace it.
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Nathan Todd
Excellent in house jewelry service that you just cant get from chain jewelers.
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David Vong
Excellent turn around times.