Visionworks - Rivergate Mall

Category:	Eye Care Center
Address:	1000 Rivergate Pkwy #1560, Goodlettsville, TN 37072, USA
Phone:	+1 615-859-7447
Site:	visionworks.com
Rating:	4.2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 3

Reviews 9

d mabry

I had to give one star so I could comment. This place is pathetic to say the least. The employees are rude. Not one employee can say welcome to vision works how may I help you. They say nothing. They cant even smile. The doctor is always late with no regard for the patients time. The employees park at the front door next to the handicap parking which is ridiculous. Their prices are way too high. There is way too much competition for people to act the way these people do. They are extremely put out when you ask them a question. But their response is I dont have time for you to axe me. Ummm thats murder if you axe someone something. Customer service is definitely a thing of the past. So sad....

Kelly Cooper

Horrendous customer service lack of information on proper information about right and left eye and when you ask customer service any questions they say oh Lord are you serious you cant axe me a question, not ask but axe. When questioning and trying to understand the prescription and how the eye sight is, if near or far, they become angry and argumentative. Customer service is extremely poor.

Shannon Johnson

What could have been the worst day ever was turned around by the fine folks at Visionworks this morning. My daughter had broken her glasses last night, her spare pair broke at school this morning. Super glue didnt do the trick, but Visionworks had her a replacement pair ready in a couple hours. Good service and friendly staff.

Le Rhonda Walton-Hill

Staff is always nice and friendly. Always helpful when selecting frames and lenses. I had a wonderful experience and will recommend Visionworks to all of my family & friends!!!

Betsy Vazquez

All the staff is very nice and i got my glasses within an hour. Also they have a very good selection of glasses

Jenny Holcomb

Ive had nothing but great experiences with the staff. The eyeglass selection is great!

Matt Collins

This is a great place to get an eye exam and glasses. Always nice service and frames.

Mike Adkins

I spent $400 there in 2012 and they no longer have my appointment records. Moving on.

Ronisha Hester

Friendly staff over all a great place