kite+key, the Rutgers Tech Store

Reviews 3

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Ken Chan

When items are in stock and on sale, deals tend to be average. When items are not in stock, the store and management have extremely poor control over supply chain management on ordered products not in stock. I requested a case and cover for an ipad. Originally quoted a price and advised it would be in store in 2-3 days. I wasnt notified when there was a change in the status of the arrival for the case & cover. I repeatedly had to contact the store to see when the items would be arriving. 3 weeks later one of the 2 items i ordered came in. 5 weeks later the other item i had ordered still hadnt come in despite being told itd be in store. Being now time sensitive after placing my order 5 weeks prior i cancelled and went to an online vendor instead, which had the item on my door step in 4 business days at the same if not better price. BOTTOM LINE: DONT EXPECT MUCH IF THEY HAVE TO ORDER AN ITEM. "Im sorry" wont put an item that you need in your hands back ordered 5 weeks. There is poor follow up with the items that they order and DO NOT ORDER FROM HERE especially IF you are TIME SENSITIVE. They are unreliable in their timeliness of ordered products, but for items in store and readily in stock theyre an alternative for stranded college students.

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April Leavy

My go-to store. Leading technology at fantastic prices. Amazing protection plans available. Purchased my daughters computer and 4 year protection plan here. As a mom, I dont need to worry about getting that 3am call that her computer is not working the day before finals. kite+key takes care of everything. Located right on Livingston Campus. I highly recommend kite+key to all Rutgers students especially in-coming freshman. kite+key made the transition into college that much easier for both of us.

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Ed B.

Rutgers Campus store, local with a wide selection of computing items in stock.