The Hub at The U of MN Bike Center

Category:	Bicycle Repair Shop
Address:	401 SE Oak St, Minneapolis, MN 55414, USA
Phone:	+1 612-624-9468
Site:	thehubbikecoop.org
Rating:	4.5
Working:	11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 12–6PM 12–6PM

Location

Photos 8

Reviews 15

Yutong Bao

Bad place with rude people working there. The customer service at this location is rude as heck and terrible. They couldnt explain to me before going to charge my card that there is an extra $20 just to put the rack on. Then I decided to just put it on myself but then they charged me another $6 for just 3 small parts without telling me right away. With all these hidden fees I decided to just to return it. And here comes the rudest hipster ever. The guy with big beard and glasses told me that he didnt find that I was charged $60 for a $40 rack in this system, instead he insisted I wasnt charged anything. When I confronted him by showing him my card transactions, which I was charged 4 times with a total of $60+, he impatiently and rudely told me just "hold on" and walked away. They have a very confusing charging system by charging people $30 for deposit if you want to let them handle your bike, but unfortunately they have bunch rude and dull people work there.

Xinci Tan

So much better than Varsity Bike (rude; dishonest) in Dinky! The person who worked with me was Jamin, and he was incredibly patient, efficient, and helpful. I came in to get my (vintage) bike a check because I just bought it. I dont know a whole lot about bikes, so Jamin was very courteous in explaining various mechanisms. There were quite a number of customers who came in when I did, so he had to juggle all of us together, while serving us as best he could since he was working alone in the shop. Turns out i just needed my wheels adjusted so they spun true. Service was fast, got done in 3 hours with other bikes in the line up before mine. I also needed a new u-lock, and Jamin gave me advice on choosing one. Ended up getting some chain lube on his recommendation.

Ted Loosen

This hub oak street has overall great staff. Friendly, but not over the top. The guy who I believe manages this shop (morgan) is truly top notch. My bike repair needs are a little atypical I would assume for this shop (electronic drive train issues, tubeless tire issues) and morgan was super knowledgeable regarding everything, even after I made the problem worse by trying to fix it myself at home. Parking sucks (there is no free parking), but if you need great work done bring it to morgan, its worth the inconvenience. ted

nathan wong

Very slow service. Took 2 days to get new chains put on.... I brought it in the day before and they told me 3 hours. I came back in 3 hours and they told me my bike was up to be fixed next. So I said I would come back tomorrow, since I had class at night and that they would be closed in an hour. Now I come back the next day at around lunch time and they havent even begun working on the bike.... I would not reccomend this place to fix small problems.

Kel Heyl

I have my own business. I work with a lot of small businesses. Im a connoisseur of service. The Hubs shop on the East Bank provides outstanding service. My 20 year old Trek 1000 needed an overhaul. The staff I worked with practice consultative selling. Making suggestions. Explaining. Focused, but no hard sell. The final bill was less than the estimate and the work was completed a day ahead of schedule. Even better? Theyre a coop.

Jeanne Torma

I had a flat today while riding and stopped in as it was the closest shop within walking distance. The staff, Jamin, was so helpful & pleasant; checked out my bike immediately and suggested a couple of repair options. We waited in the comfortable air conditioned lounge area & I was on the road again in a relatively short period of time. Thanks to the Hub and Jamin for saving my day!

Sam Quam

I talked to Mace, and he worked on my bike. He was nice, knowledgeable, and very patient when I had an unending stream of questions, not to mention he got my frame all aligned and good to go. I had never been to this location, but I had a great experience.

Stuart Raymond

Great bike shop and great staff. Granted the product selections are low so if you are looking to shop I would try another Hub. But if you work on or near campus and you need to get something tweaked while you are at work this couldnt be more convenient.

Ekrubm

Friendly knowledgable staff. Their passion for bikes is contagious. Great prices (student and university staff discount); I will be coming here for all my future bike needs.

FanLand Man

Psst Need quick Summertime bike tune up ? This place will give you one of the best turnaround times before September. Its worth going out of your way to go here

Divah Yap

Great service! Needed a bike for a tour and they were very knowledgeable and accommodating. Ill definitely be back. Thank you!

Daniel Froehling

Great staff. I had a lot of bike trouble, and every time they fixed it quickly. Very friendly. Very good service. Good prices.

Sid Moorhead

The staff is incredibly friendly and helpful.

Sia Thao

Quick and great services.

Alex Beck

Fantastic service