Sally Beauty
| Category: | Beauty Supply Store |
| Address: | 8711 E Point Douglas Rd #104, Cottage Grove, MN 55016, USA |
| Phone: | +1 651-459-4401 |
| Site: | stores.sallybeauty.com |
| Rating: | 3 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
Location
Photos 2
Reviews 6
KA
Kayla Leeann
After 7+ years of being a loyal customer, I have decided to cancel my membership and no longer be a consumer of Sallys, because of this specific location. Came in and asked the staff for assistance to color match my hair (so I could dye my extensions to blend with my hair). Not only did they give me a much darker color than my actual hair (ruining my extensions, that are not cheap!), they also lied to me saying I cannot return hair dye if the dye was all used. Shek the store associate, Tammy store manager, and another older woman with short red hair "helped" me. Tammy was rude and did not offer any compensation for the stores short comings.
L
L Jones
Yesterday I was in and had help from a wonderful employee of Sallys. Not only did she help me with a return but she also helped me with product information and helped me to straighten out my account (which I had multiple accounts it turns out). Instead of sending me home to call or fix my account issues online she took the time to call while I was there and get the accounts combined into one. It is rare to find someone who will take the time to be helpful and care about customer satisfaction.
KA
Kayla Schlorf
Some good products. Good workers for the most part and helpful. But the one in cottage grove at least is never open when they say theyre open at and they close earlier than they say. Drove a ways to go there once only to find that they say they open at 9 and I got there at 10 and they were still not open >_<
ME
Melissa Fischer
Good prices and I love the quality of the products, however their employees suck at helping their customers and give horrible advice on what to do and what you need. And most are rude as can be. I used to love Sallys a few years back but its just went so downhill with its employees.
KS
Ksenia Burgoyne
Great store!!! Tons of good of products and absolutely amazing assitant manager Shik!!! Thank you so very kindly for all your help and advice, I am extremely satisfied and my hair feels and looks amazing ☺☺☺
G
G Vaga
Customer service sucks dick. Employees are rude and unhelpful. Theres always something wrong with the cash register.
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