Category: | Bakery |
Address: | 2900 S 108th St, Milwaukee, WI 53227, USA |
Phone: | +1 414-604-1234 |
Site: | krispykreme.com |
Rating: | 4 |
Working: | 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 6AM–10PM 6AM–10PM |
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Dave Michalski
In the past, we have had better experiences, but this time was truly atrocious. We walked in and the floor was sticky across its entirety to the extent that our shoes made that peeling tape sound as we walked. Then we went to order and the gentleman behind the counter would suddenly stop and do something else while we are telling him what donuts we want in the dozen. Each time it was something non work related, as once he called another employee over to laugh at yet another employee taking care of garbage, another time he stopped to discuss something and laughed with a different employee and then he would turn back to us and ask what we wanted. We would then repeat our order yet again, which he would then stop paying attention half way through and talk and laugh with someone else. I took it in stride, but after the fifth time (with my wife now ready to walk out) I told him he needs to stop screwing around and focus on us. After that fiasco was done, the gentleman who was sent to make our latte dropped the lid of the blender on the ground, turned to see us looking at him, then gave it a less than one second rinse under the sink and finished making the drink. As a business owner myself, this was inexcusable, and I would release any employees that didnt have the common sense to know better than this. Unfortunately, this experience will be with us for a long time, but eventually we may give them another shot
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James Del Rey
Oh Boy, What a mess! Let me start by saying this, Krispy Kremes isnt all whats it chalked up to be. The donuts taste all the same sorta a bland taste. The staff arent that nice, just want to get back to there phones so they arent that responsive. And that whole thing with the lights on the sign, If its ON there making donuts and giving a couple for free, and if the light is OFF then there not. Well, my experience went down like a Punkd episode. "I go into the place and the light is on, I order and the light still gleaming in the window, and im just talking to my friend and all of a sudden they ask me for a dollar", "I say for what?" "They say they just turned the light off", I refused and they wouldnt let me leave until I paid that freaking dollar" It was so frustrating. Like really? If you are looking for donuts that have taste and a array of colors go to Dunkin its a lot better!
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jay jablonski
The person who just posted a week before me about the free donut is right. I had never been to a krispy kreme before so my elderly mother had wanted to go inside for the full experience. Long story short this rude cashier Marinez starts rolling her eyes and glaring because my mother asked for the free donut and if they had a special on a half dozen. My mom buys 2 donuts for my sister in the hospital to diffuse the situation. She never said thanks for the purchased either. Filled out the reciept survey and a store in Idaho responds to my complaint..... Just got a email from a Mr. Ho who wants me to give him the whole story again. Mr. Ho apparently never received my information. What a waste of time.
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Jose Koenig
I would give it a 5 star if it wasnt for the attendant I had on Monday evening October 1, 2015 just to mention one instance. The donuts are one of the best. Made fresh everyday, just dont keep personnel that do not want to be there please! If I was the one investing a million dollar plus on a Krispy Kreme franchise, I wouldnt want to have personnel that run my customers away. I want smiley faces that are happy to help customers get what they want period.
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Erik Mickelson
Unfortunately this is the LAST Krispy Kreme in Wisconsin (and has been for a while). It needs a remodel and the bathrooms are horrid but I dont come here for that... The donuts are consistent with the KK brand. The service is less than stellar and I have been here at least 10 times, none of which I have felt the service was above poor (-1 star). The service is just something you have to deal with here if you want your donuts.
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Mira K
They sold out of the devils food glazed and rather than tell me that they gave me chocolate iced instead and wouldnt give me my money back. (I handed the lady the two donuts in the bag intact; I hadnt even touch ed them.) If you go through drive-thru be very very clear on what it is that youre getting before you drive away from the window. I wont be coming back here.
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November Scorpio
Went in, very few donuts stocked. About 90% of the donut area was empty. Latte Drink Mix should not be kept out on the counter if it has dairy in it. Supposed to stay at 40 degrees or below. They just leave it sit out on the counter. This place has gone downhill from 2 years ago. It just keeps worse; I dont know if Ill return.
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Diane Kaltenbrun
Went to Krispy Kreme today because of the new doughnuts. Waited over 20 minutes. Very rude, disorganized, lots of so-called employees walking and joking around as the line is getting busier. The doughnuts were so small, nothing like they used to be. I ate one and the time was around 10:30 a.m. was so dry. Wont ever go back.
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S Biedenbender
They took away the free sample program. Which was the whole reason I would go in, instead of driving through. And sitting their with my 3 year old daughter while listening to the employees use foul language with each other was definitely not good. If I get doughnuts from here again, it will be a quick drive through only.
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Christopher Hobbs
hot donuts are only available at certain times of the day, I drove 20 minutes to get a hot donut, and they told me it will be a 20 minute wait, after 20 minutes the donuts were not even close to being done, make sure you find out what time the fresh donuts are done if that matters to you, I walked out with nothing!
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Addiel Acevedo Hernandez
Ummm Ricas esas Donas malo Que no hablan español solo hablan ingles pero las Donas ricas y esta todo limpio las mesas el piso todo ordenado
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Michael Monroe
Been here 4 times and every time theyre out of advertised specialty donuts. The selection of the other donuts is also quite limited. So much so half their display case was empty today when I came in. I asked if they had any of the ones I wanted in back on the racks and they didnt. I left disappointed.
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A Private User
Wish there was a location in Downtown Milwaukee area... I can never get Krispy Kreme Donut when I want one... other than that the whole dozen is gone by the time my family makes it home... 5 stars... I would hv never purposely given my fave donut spot 1 star... that was a mistake
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David George
Doughnuts are the best. The store is getting aged. Chairs are ripped and just feels dated. Also they stopped giving out samples when making fresh doughnuts, small disappointment there. Otherwise staff was helpful and friendly and again the doughnuts are the best!
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Susan Callahan
This store is always out of items, oven is broken, drive through is closed and customer service sucks. I have complained before, but management doesnt care since its the only store in MKE.the donuts, if/when you can get what you want are good but are rarely fresh.