Category: | Computer Store |
Address: | 4522 E Washington Ave # 1, Madison, WI 53704, USA |
Phone: | +1 608-244-4550 |
Site: | getitnowstores.com |
Rating: | 3.7 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–6PM Closed |
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Jamelia Christopher
I was approved online and due to time restrictions I asked very specific questions. I asked for a specific laptop and the girl I spoke to on the phone told me I could get it. When I got there they told me that the specific laptop I wanted I was not approved for. I was really upset and felt like I had been caught in a bait and switch scheme. The saleswoman then showed me a laptop on display and said I could take that one. I asked if they had a new one in the back and she said no. I asked would it be the same price as a new one and she said yes. At this point I was really irritated. She then went into a back room and came out with two computers. I checked the graphics and got the one closest to what I needed. It is not at all what I thought it was going to be, but I am going to pay for it and I learned a lesson.
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Casey Halvorson
Today I called and talked to Urma (I think thats how you spell it) and got an approval over the phone...when I arrived it didnt start out so hot but anyways Phil stepped in and helped me through this every step of the way and made this experience a phenomenal one... phil is someone you can trust and rely on when asking a question about the services and products by far one of my favorite experiences in a very long time dealing with a customer related field!! Thanks Again phil very much appreciated!!!!
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John Oliver 420