Category: | Kia Dealer |
Address: | 120 S Worthen St, Wenatchee, WA 98801, USA |
Phone: | +1 509-664-3200 |
Site: | wenatcheekia.com |
Rating: | 4.3 |
Working: | 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM Closed |
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S Elizarde
After driving 3 hours to look at a vehicle and test drive the car and agreeing on a price, the dealership did not honor our price agreed upon. I worked with John who was great, but the manager came into the lobby to tell me that he thought we were talking about a different car that was the base model of the vehicle that we agreed upon. Both cars were priced the same and were listed on several websites with that price. So, the manager basically denied the agreement because he made a mistake. He did not honor our final agreement and to me that is poor salesmanship. If a company lists something or makes an agreement on a price they should honor the price. Basically I was told the next day that car would be listed for $2000 more like it was my fault that it was listed for the price they did. They also made it my problem when the agreed to pay for the taxes and licensing and then turned it around wanting me to pay the fees to get the car. They stated that I would have to pay taxes and licensing where ever I go. True, but we had an agreement and the customer should be right in this instance. Not happy with any part of the situation. They do not honor all deals. Avoid them at all cost.
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Shirley Sterner
When I decided to purchase a new car, I did lots of research and decided that I wanted a Kia Sportage. I worked with Randy Sage at Wenatchee Kia and my expectations were exceeded. The car rocks, but the professionalism and small town honesty were so refreshing after coming from a big city. I explained what I wanted and he sold me exactly that...without trying to sell me more then I needed. When I talk to someone purchasing a car, I will definitely refer them to Randy at Wenatchee Kia. The complete team was wonderful. The follow up care and reminders have been very helpful. The car was loaded with lots of features that I love, including the moon roof and sun roof, heated seats, towing package, GPS and of course all wheel drive. It handles really well on snowy roads. I always feel in complete control. Thank you at Wenatchee Kia.
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Todd Michael
After trying to broker a deal with the owner / manager of this lot Dave (which I by no means have to do since I have the car plug also i have a perfect credit file) I was met with a puffed chest and him getting 1 inch away from my persons and face and yelling at me loudly. I would assume that is a threat of violence. Very disappointed with these folks as I am trying to PAY them. I will take my business to my family contact to get my vehicle for pennies on the dollar while I continue to watch there lot sit idle and not sell from afar. Sorry we could not do business and You were so upset today David. I was really hoping to make you some money and more importantly make a new friend today. Enjoy your local kia dealer Wenatchee ill take my business to the next guy or the next guy or the next guy or the next guy,
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Tara Janet
The entire staff at Wenatchee Kia went above and beyond all expectations during the purchase of my 2017 Kia Sorento. My salesman, Mark Anderson, was prepared, knowledgable, and supportive. This was the first nice car I have every purchased and he kept me calm and kept me within my expected payment. When I got in a fender bender shortly after purchasing the car, they were super supportive of the entire process, making sure to make sure that I got back into my car, or to get a replacement if needed. Dave gave me his home number and made sure to meet my car at the body shop to give his advice on the best fix. Fortunately, the car was an easy fix and I was kept safe in very dangerous road conditions. I would definitely recommend Wenatchee Kia, and I have!
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Melissa Vincini
Never in my life have I had such an easy experience buying a car! The Kia family at Wenatchee Kia made it painless and enjoyable. No spending hours in a sales room, no haggling over a better price, no what are they going to throw at me next. It was in one word AMAZING! I will be back to buy another car, again and again. Special thanks to Michael (Taco;) he knows the cars inside and out. Good luck in the future, you are a wonderful person. And to Randy who had everything in order, he listened and took care of my needs, you Rock sir. FYI to anyone thinking of buying a Kia, the 2015 Soul is soooo quiet and handles beautifully. Now I know why I see so many on the road. Thanks again KIA:)
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Keith Smukler
I just had the best experience purchasing a new Sedona. The Sedona has everything I was looking for and was priced right. The friendly sales staff at Wenatchee Kia made the process of purchasing the Sedona extremely easy. They were clear with the cost of everything and treated me as a valued customer. I dont usually write reviews, but being that I dread buying new cars so much and had such a great experience, I just had to.
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Kevin Rimes
I went car shopping with my son-in-law to buy a car for them. I have purchased several cars in my life and I have to say that I dont think Ive had a better car buying experience. Mark Anderson was our salesman and he was no pressure and very helpful. Even though it was used, they took care of the tires, fender and couple other small issues. The car was fairly priced before they did the repairs and we didnt even have to ask!
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Wendy Hambelton
Thank you for hour help, we loved buying our new car at Wenatchee Kia! Your sales team was patient, honest and helpful. We really felt like you listened to our needs and went out of your way to help us find the perfect car. Thank you for your commitment to your customers and for providing such great feedback through the buying process. We are extremely happy with our decision! Thank you Kia Team!
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Non Applicable
Yeah first car i ever bought and i was entirely exploited no room to haggle. This fat lump of a salesman knew, as i had explained to him that it was my collage fund we were working with, and now i get to go into debt just to go to school. To all interested stay away unless you like to be robbed To that Kia salesman you are a sick selfish and depraved man for what you did to me and my future.
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Michelle Keller
The employees at Wenatchee Kia have helped us for the lase 3 years and have gone above and beyond any other dealership that we have ever dealt with. I would gladly recommend anyone who is looking for an affordable, gas efficient vehicle to check our the crew at the Wenatchee Kia car lot before checking anywhere else.
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A Private User
I had the best experience with the folks over at Wenatchee Kia! Didnt think buying a car would be fun but that is exactly what happened when I went to test drive the new KIA Optima. I didnt feel pressured at all and they went above and beyond when working out financing options that would work for me.
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Robert Main
When it came time that our familys vehicle needs changed, Wenatchee KIA (Randy Sage) reassured us it could be done.......and sure enough they made it happen for us! We now are a two car family. The service department also has gone over and above my expectations. Thanks Wenatchee KIA you ROCK!