J R S Auto Sales

Category:	Car Dealer
Address:	13601 Pacific Ave S, Tacoma, WA 98444, USA
Phone:	+1 253-531-5771
Site:	jrsautosaleswa.com
Rating:	2.8
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM

Location

Photos 89

Reviews 12

nitanita

Dont do it! They stalled when I asked for the VIN check and Carfax and for the 15 point inspection report. I wanted a print out of the 90 day warranty to see what it covered and they just gave me brochures. They say if you want the warranty you have to buy the car at the asking price and you cant negotiate. Plus they have a sign that says they can revoke the warranty at anytime. There are too many red flags at this place and the workers just walk back and forth in the office like you arent even there. The guys in the front arent particularly friendly either and they keep it so hot in that office, you might as well be in afghanistan. The owner was a bit more pleasant but, When the owner looked me in my face and told me that their mechanic left gaps and seams along the back bumper so as not to mislead people about the car being in an accident, i laughed. This is a total loss car with a rebuilt title and you can still see damage. Plus, they left me outside in the lot while they searched aimlessly for keys. I told the guy that i was coming earlier that day to look at two specific cars and when i arrived that evening, he took about 15 mins or so searching for the keys and having to pull the car out. That was a waste of time. Things like "we check all our cars" and "the car is clean" arent good enough, i want the documentation. Plus, from what i gather, their mechanic is not licensed or certified either. This is very shady. After they saw i wasnt backing down, the printer miraculously printed out the carfax. They kept telling me how this is such a good deal and they wouldnt pass it up. There is a disconnect between the sales guys and the people in the office-every question i asked they either lied or didnt have an answer or it was two different stories about the cars between the two men. I am a first time buyer and a lady, but that doesnt mean i am an idiot! I do my research. And clearly, I dont feel comfortable here.

emma honeck

Went there to purchase a car and feel that they took complete advantage of the fact that I was an inexperienced first time buyer. After driving the car off, I THEN (mistakenly) decided to Kelley Blue Book the car, they charged me TWICE the recommended used purchase price! When I picked up my license plate they sent me with a TRUCK PLATE FOR SOMEONE ELSES VEHICLE! They had MY plate attached to someone elses registration! The cd player stopped working within a month of having the car, within that same month it was blowing oil ALL over my engine. The center console lid broke completely off, IT WAS MISSING HINGES!! The air conditioning stopped working, the seals on the side on my windshield pop up ALL the time. When I FIRST went into the dealership they were very unprofessional, the salesman was telling me about one of his dates as I test drove the car, trying to show me text messages, and talking about them kissing. VERY UNPROFESSIONAL!! I will NEVER go back!

David Carmichael

DONT GO HERE!!!! WE TOOK MY DAUGHTER HERE TO BY HER FIRST CAR ON HER OWN AND THE CAR WAS GREAT UNTIL WE DROVE IT ABOUT 15 MILES TO GET BACK ON BASE AND THE CHECK ENGINE LIGHT CAME ON AND WHEN WE PARKED THE CAR TO CHECK IT OUT, I WAS ALREADY A QUART LOW IN OIL, WHEN I CALLED THEM TO LET THEM KNOW OF THE PROBLEM AND IF THEY WOULD BE WILL TO HELP, THEY SAID " IT WAS FINE WHEN YOU DROVE IT OFF OF THE LOT". THE CAR WAS A LEMON!!!! IT HAS A BAD REAR MAIM SEAL, BAD SEAL FOR THE TIMING COVER AND THE COVER NEEDS TO BE REPLACED, AND THE VALVE COVER GASKET WAS BAD!!!!!! AND THAT WAS JUST THE MOTOR!!! THEY ARE SCAMS!!!!!!!!!!!!!

Kelly Rubenacker

If I could give this place negative stars I would! These people sold me a car that clearly had so many issues with it and they decided not to tell me until I had already purchased the car, it broke down a couple of days after I bought it and I was stuck paying this car that I wasnt even able to drive. These people just will sell you anything just to get your money. I had a friend who bought from here too and the same thing happen to her. I ought to report them to the better business bureau for selling LEMON CARS!

RomiePie

We worked with Sheldon who was very nice. He listened to exactly what we wanted and did not pressure us to get something else. He is working on finding exactly what we want and is not trying to rush us. I sincerely hope he can get something for us because I would absolutely love to give him my business.

Jasemine Miller

my account was hacked sorry about the negative review but I managed to get it fixed but these are great people they will go above and beyond to help you get what you need once everything is fixed with me I would definitely go there thanks guys

Kacey Kemp-Cardey

Wouldnt go anywhere else! Such a great place they go above and beyond to help people.. i know many friends who have drove of the lot same day. Bad credit? Not a problem.. they will do anything and everything.

Anna Hildebrandt

These people were easy to deal with. They did everything they said they would do. We had a pleasant experience buying our daughter a nice used car. We would recommend them to others.

Dylan Schulz

Great people to work with. The manager is the best.

Jamie Lombardi

Super helpful non judgment.

Kitty Tsui

Nice dealer. Very helpful.

ryan bodin

Crappie