Castle Megastore

Reviews 4

SA

Savannah A

The reason Im posting a 1/5 star review is because yesterday I went into the store, I bought an expensive outfit with all the accessories. I get home that night and taking it out of the bag I see that the underwire is popped out on one of the sides of the bra/one piece set of lingerie I bought. I noticed a slight poking yesterday when I tried it on in the store, I thought it was just because of the fact that t was underwire. That was not the case. Without wearing it at home, tags still on, and having the reciept, I took it back the next day. The young lady who helped me out yesterday stated that she unfortunately could not return it because she "inspected it" yesterday. I call BS. I should have checked it out more, I will admit that. This stores quality is trash. This wasnt the first time I had something fall apart before trying, or the first time trying it on. I had bought an outfit from them a while back and the moment I got home the sides of the bra part that you tie in the middle of the chest came straight off. They just fell off, as though they where taped on, not sewed on, however I didnt try to take that one back. But this second time was ridiculous. I looked at the return policy, it was possible to return it or at least get a replacement. It fit all the criteria. So I advise not using this store, they are cheap quality lingerie thats is over priced for what you get, they associates pressure you into buying more and more, and they refuse to return apparently items due to the fact you baught them broken.

---

JA

Jackie Day

Went in yesterday & the guy working was amazingly helpful & knowledgeable when it came to the products & made me feel comfortable the entire time

---

MI

Michaylah Mattoon

I had a great time in there! First time in an adult shop and it was a good experience. Great customer service and VERY nice people!

---

JO

Joshua Perry

Amazing service!

---