Discount Tire Store - Shoreline, WA

Category:	Tire Shop
Address:	19905 Aurora Ave N, Shoreline, WA 98133, USA
Phone:	+1 206-542-3504
Site:	discounttire.com
Rating:	4.7
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed

Location

Photos 66

Reviews 16

Barbara Cercone

I have never been so disgusted with company, as I was today. I have always used Mill Creek location because they always take care of the customer, I even drive out of my way to go there. I always felt safe that if I needed a tire I would be taken care of. However, today I had a flat tire and went out of way to go to Discount by work and not taking chance to drive to Mill Creek. I called earlier and told them at 4pm that I had the warranty and just had a flat tire, or should I drive to Mill Creek... i think the guys name was jeff or jason, but he said we can take care of you no matter what, we close at 6pm.... I got to the Shoreline location, and the guy went got my tire verified I needed a new tire, he checked my tread checked if any tire to replace and he said they had nothing until tomorrow. I said ok just put another tire on or used tire like Mill Creek does. He said without looking we cant do that, i said i was told no matter what i would get a tire even if not in with warranty. He said I could buy one, i said you cant replace cuz u donot have but you will sell me one. No you will replace but not til tomorrow, he said he checked with northgate they have the tire, but they are closed but will wait 15 minutes, i said but they are 30 min away w/traffic. I asked will they wait he said probably not. He said you better hurry. I said so you want me to drive to lake stevens on a spare, he then said if i put a tire other than what you have will ruin your car, i said and a spare wont, he said no it will ruin your car as well..i just looked at him dumb founded.. he then proceeded to tell me nothing he could do. I called Keith at Mill Creek location and explained everything and he was so surprised at what i just told him i asked is this normal he said NO. He looked at there inventory and said there were atleast 19 tires he could have put on my vehicle, it would not ruin my car. We would have made sure you were safe 1st. So he lied to me, he said all I know is that he could have taken care if you. He said do you want to come in I will wait we will take care of you.. i told him i was stuck in traffic but will you be able to fix at 8am.. he said you are set. I couldnt believe he couldnt take care of me but could sell me a new tire... this store should be ashamed of themselves. What if it was your daughter, girlfriend or wife and you knew they had to drive the kids as far as I needed to go, would you have reacted differently? Shame on you... I will make sure I make my comments known as many times as I can..

Alex Johnson

These guys are awesome. I dropped in earlier today (12th of April) to get 2 lug nuts off that destroyed 4 of my sockets (previous owner over tightened the living hell out of these special lugs). Without hesitation they told me to pull the car into the garage and got onto it right away. During the process, those 2 lugs destroyed 3 of their sockets and the guy even went out to his own car to grab his own tools to try and get the darn lugs off. Eventually they came off and were replaced. Thank you guys for the amazing service and dedication to help me out with a rather destructive problem of "just" getting 2 lugs off. You guys have not only earned my respect, but a customer who will not hesitate doing business with you guys again, and will certainly recommend others to stop in. Thank you.

A Private User

Just got back from having my tires replaced on my Subaru. They were very professional and courteous. I was fortunate to be offered some slightly used tires that saved me hundreds of dollars. I also found their approach to be very low key which I greatly appreciated. They have a free tire rotation and balancing schedule as part of their overall service that is included if you purchase your tires from them. Very pleased with them and will recommend them as they were recommended to me.

A Private User

These guys are so nice. It snowed, and we just wanted to buy innertubes to play in the snow so we called up and they held them for us. Then we went and popped two of them lol and they patched them up and filled them back up for free. Great service and their prices are great. Im so done with Les Shwab I will be coming back to these guys for any tire needs from now on.

Jacob Gonzales

I showed up maybe 15 minutes before closing with a flat tire from a nail and a spare limping my subaru there, and they got me out just before they locked the doors for the night. The men I spoke to were very friendly and helpful in regards to my warranty. Will return here next time I have a flat, as it seems to happen a couple times a year for me....

Chris Lamb

These guys are great. Took my car in for a simple rotate and rebalance. unfortunately three of the lug nuts stripped out. there were no questions asked, no excuse, they had everything fixed, and had me on my way. I would never buy another tire or wheel from anyone else. Thanks to the entire crew.

Kate Miller

I had a leaky tire, and brought my car to this shop. The employees were incredibly friendly and helpful, I was in and out quickly, and there was no charge to fix the tire. I was very impressed with the level of customer service at this store, and would highly recommend it!

A Private User

Not only do you receive excellent prices at Discount Tire, but great customer service. I highly recommend visiting Collin at the Shoreline location. I have bought 2 pairs of tires through him. He even offered to stay late past his shift to get my tires on in a busy day.

Paul Johnston

I bought 4 new tires for my truck at Discount Tire a few months ago and they did a great job. They didnt have them in stock, which sucked, but otherwise everything was great. It was pretty quick in and out both times.

Brian C

Awesome! I thought I had to replace the air pressure sensors as its about that time however Mitch scanned them & all is fine! He found a slow leak instead! Fixed it & rotated the tires for free! :)

Devon Summers

It can get busy, so be prepared for a bit of a wait. Other than that, you cannot he free rotation and tire repair. Good prices on tires, too.

Cloud7a

Took my car in to get a tire fixed. They couldnt fix it but they did get me some really good new tires dirt cheap. Love it.

A Private User

Always great service, great prices - and I love their tire replacement plan. I wont go anywhere else for my cars tires!

Alison Guinn

Discount Tire is the best. Quick and friendly. Once you are a customer they will fix nail holes, etc at no charge.

Marko Oviir

Great service, quick appointment, very happy with the tires i got. They will also price match competitors.

Diber 27

They were nice and got my tires done while I had a quick meal at Dennys just down the street.