FedEx Office Print & Ship Center

Category:	Print Shop
Address:	101 37th Ave SE B, Puyallup, WA 98374, USA
Phone:	+1 253-841-3557
Site:	local.fedex.com
Rating:	3.3
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM

Location

Photos 31

Reviews 21

Lenny Zimmerman

Made the mistake of thinking I could get a print job done the way I wanted, not the way "Samantha R" wanted to do it! Big mistake on my part. I needed a dozen copies, two sided printed on medium weight paper. When I gave my specifics I was told she "knew and proceeded to print on flimsy copy paper. When I was not pleased she offered to do them over. Didnt really have time for that but did them over and still got them on the paper that evidentally ahe wanted. Not what I wanted but I gave up and left. Good luck being in charge of what you want printed. Might just get what Samantha R wants to do instead.

Amtrak458

Called on 7/9/2017 at about 11:25am to ask a question. The young lady that answered the phone was extremely rude and sounded very uninterested in what I had to say. Ive been a customer of the store for a long time and spent lots of money here and would expect better service, especially when Im calling regarding spending more money. And anytime Ive been in the store, its always understaffed. Never more than 2 employees working. And one of them is always working on something behind the counter and cant help people at the register. Disappointing experience for a long time customer.

Renee F.

Went in on Saturday with a faucet that I had to ship back to the manufacturer. It was in the original box that it came in and the lady behind the counter told me I had to buy their box because mine wasnt sturdy enough. I started asking questions and she told me I was rude. I left and took the box over to Office Depot directly across the parking lot and shipped it in the same box without question. Also, the Office Depot lady was extremely nice and helpful. Paid $17 to ship at Office Depot when I would have been almost $30 (including box purchase) at FedEx.

A Private User

Customer service was poor - when conferring with a staff person regarding my order, she literally stopped talking with me to flirt with a fireman who was next in line. Later, when I came to pick my order up, it had not yet been processed (i.e. shed never finalized the order). I came very close to missing a major deadline with a donor for our organization, which would have cost us $25k. This is an example - Ive had similar experiences at other times. High cost for low service.

John Mccafferty

Most off the staff is great. There are one or two employee s that once you get them you would rather wait in line for someone who else to help you. Always seem to take forever to get waited on but I have to say its because they are busy They have always delivered my packages on time. Unlike the post office that loses and misplaces everything because they let go of all their talented people. FedEx s best alternative I have to agree ALEX is awesome and always helpful.

Sara Gamache

Literally the slowest establishment Ive ever been to. Ive came here several times because its closest to my business and every time Ive been there Ive had to wait in line for a minimum of 30 minutes. Most the time theres only one or two people ahead of me. The facility is under staffed and the staff they do have are extremely slow. Do not go here if you are in a hurry.

Madison Drescher

This place is terrible. Their customer service is awful, god forbid you need to edit anything they send you to a work station where you need to pay 0.35 cents a minute and dont even warn you the that you are going to need to pay to use it. I would say skip this place and use an alternative like Costco print where they are helpful and friendly unlike this place.

Ryan stearns

This place has serious issues. Came in to print and send a letter on jan 6, at 5:20pm. There were 2 employees and 2 other customers. Both customers were doing their own thing and both employees looked me in the eye and didnt offer any help. Thats right. I just stood there until i went to the ups store. These losers should be fired. Dont support these clowns

Fn Fnc

Terrible customer service. I called about printing out a poster and they said it would cost over 20 dollars for a small print out, then I asked if there is another place I could go to that could help me and she said she didnt know, in a condescending tone. I have been here a few times before this call, and will not be back.

Jocelyn Torres

DONT USE FEDEX IF YOU NEED IT OVERNIGHT. I had my package in at 3:45 to go to Lewiston, ID by 10am the next morning. This was a house sale set of documents. As of 12pm the next day, its still sitting in Tacoma. FedEx lost me $1000 because they failed at their service.

Payton Holston

This place isnt even worth one star because customer service was horrible today August 14th at 5:00 pm a red head co worker helped us and she was rude and was talking about another co worker smoking the entire time. Wont ever be coming back with service like that.

Robby Garvin

I visited this location when I needed to ship a delicate gaming monitor. Alex and his female co worker were extremely polite and packed it up perfectly. It was refreshing to not be treated like an inconvenience. Thanks guys.

kimberly cambia

My father passed away last week. I needed to get an enlarged pic of him for the funeral and old pics scanned to a disc. They were more than helpful. I ended up spending way less than I thought which is also a bonus.

Robert Kaelin

Have used FedEx for a long time with mostly good results. Last year switched to UPS and it has been a disaster. Switched back to FedEx last month without an issue.

Jacob Brown

I had Alex help me with an order of 1000 door hangers. He even called me back follow up by making sure I was getting exactly what I wanted!

Jennea Beaston

The man that helped me totally knew what to do. I sure didnt. It was great to go some where that had great customer service

A Private User

Have laminated several different kind of cards for my wallet and received packages here.

Michael Hassur

This is my "go to place" when Im creating our Christmas letter and photo collage.

Todd Nelson

These guys got it together, great work in a short time, my new (go to) place.

Mickey Mishra

It was okay. I wish they had longer hours.