Kay Jewelers

Category:	Jewelry Store
Address:	625 Black Lake Blvd SW #202, Olympia, WA 98502, USA
Phone:	+1 360-754-8050
Site:	stores.kay.com
Rating:	2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM

Location

Photos 4

Reviews 4

Anita Hubler- Churchel

My guy bought me a diamond band from here and I brought it back for its 6 months inspection and a diamond was cracked in half so they send it out for repairs (since I have the insurance on it) the wait time was 2 weeks! Got my ring back and 4 days later the diamond they replaced fell out, was drying hands after washing them and I looked down n notice a hole where the diamond they replaced was located, took it back to have em send it off again and then wait another 2 weeks for it to come in, so I finally get it back and i noticed that it was snagging on things like towel or my clothes so i took it back for the 3rd time and they said they have to send it off for them to fix it and re-tip the prongs n again waited the 2 weeks and then get it back all was well for 1.5 months and then a prong pulled my hair n back to Olympia i went mind u we live 30 miles away, they dealt with my man and basically told us that our ring has been discontinued (for obvious reasons) and he can trade it back to em for a different but similar diamond band only the employee was going to trade it straight across then the manager comes out n said nope he has to pay the 60$ difference---- very dissatisfied!!! Never again from kay Jewelers! Only business Ill give em in taking my ring to be cleaned or inspected for my warranty/insurance reasons...

Jessica Downs

I have literally been here FIVE times in the past 3 months trying to get my ring to fit my finger. Everytime I come in an employee has me find my size, then writes it down and tells me it will be about 3-4 weeks until its back but when it finally returns for pick up its the same size as before and this last time seemed bigger than it has ever been. The replacement for a small diamond that had fallen out is dark grayish in color and clearly isnt the same quality as the original. I decided to pay another source to resize and clean my ring and it was back to me in 1 week and has never fit better. Kay jewelers sucks & I wouldnt recommend them to anybody.

Steven cox

I knew what I wanted for a wedding band and I knew what I wanted to pay. Kay was the only store that had what I wanted at the right price. I would recommend them to anyone who wants a fair price for a nice ring

Ty Nesheim

Bought a necklace Feb 2016. chain broke Nov 2016. Kay would not replace said would cost 30 dollars. Had it less than a year and they wouldnt stand behind their product, wont be back.