Category: | Coffee Shop |
Address: | 216 W Manson Hwy, Chelan, WA 98816, USA |
Phone: | +1 509-682-0715 |
Site: | starbucks.com |
Rating: | 3.9 |
Working: | 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–8PM |
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MrMoruss78
Definitely deserving of the overall 2 star review on Yelp, but I understand this is Google reviews. However, this is my review. 9+ people behind the counter and still a backup? 3 out the 4 drinks ordered were incorrect and when brought back there was no acknowledgement of it and rudeness. I ordered a tall Chile mocha and was given a Chile mocha half filled? One Vanilla bean frappuccino with caramel drizzle, without the drizzle. One grande Pike that took more than 10 minutes to be poured. The final straw was when we asked for non fat milk for our Dopio and not only did the girl overfill my cup but then went on to pour milk all over my hand without any remorse or apology. Rudeness beyond belief. All this and it took 25 min for four drinks? Good luck when going to this location. Definitely expected higher quality of service from Starbucks.
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Russell Helgeson
Coffee is good, but the environment is disgusting. First thing I noticed when I walked in was a bunch of employees who were unsure of what they were suppose to be doing, second I noticed the unbelievable amount of trash on the floors, straws, wrappers, and miscellaneous garbage. Finally, after receiving my iced Americans, which was surprisingly delicious, i had to navigate my arm around the over flowing garbage in order to get to the cream. If they can clean up I would give four or five stars, you can do it Starbucks.
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Rus K
Slowest crew on the planet. For reals. We went there 3 times, 3days in a row. Every single time had to wait more then 20min for coffee, there is no way people should wait 20 min at starbucks. 3rd time i told them they are 4 slowest people on planet , they rwsponded they are shorthanded today. Wtf? Go to any Seattle area sturbucks and get training from them. 2-3 people are like lazers. Never wait even 5 minites no matter how busy it is
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Harri Holly
It was SUPER busy with a backlog of about 7 people waiting for those silly, complicated drinks that involve blending ice etc (the person in front of me had ordered 6 of those...). There is also a drive-thru and those people seem to have priority over those waiting inside. The staff were friendly enough and it was a clean establishment. Starbucks is Starbucks everywhere.
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Nic Lynn
Firendly and makes good drinks but they did forget about me, waited 20 minutes and finally was able to say something after about ten people came in after me irdered and got their drinks, very busy place but hecause i had to wait was given a gift card for $4 off my next drink altbough i think the one i got shouldve been free after waiting fhat long with a 3yr old
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Jonathan Hyry
Just ok. Coffee used to always be burned but is better these days, really cramped, weird atmosphere, awkward parking. Food is super good though, per normal Starbucks quality. They really need more wireless network infrastructure. With the heavy tourism here and how busy it gets, their WiFi can quickly become so slow its totally unusable.
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Timothy
Although I rarely have coffee (Im one of those reverse people that caffeine causes drowsiness for), there are times I just want a cup of oatmeal or sandwich before working early, and Starbucks Coffee houses, like this beautiful one in Chelan, are fabulously dependable at hours not much else is available! Thank you. :)
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Chad Jaso
We love to stop in and grab some brew when we are in the area of driving through. This Starbucks always has top notch staff and is usually busy at all times of the day, which says a lot. Great outdoor seating and atmosphere if you are looking to sit down for a chat or some rest.
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Bud Cashatt
If you had too much to drink at the lake and if you need some caffeine before the long hung over drive back to Seattle, this place has you covered. Its a standard Starbucks. The drive through line can get crazy long so pop in for much faster service!
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Matt Shanaberger
As the only Starbucks in a resort town, this place has a line out the door almost every morning. Fortunately, the staff is pretty quick on their feet and the service is fast and accurate for how many people theyre constantly serving.
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Brian Ellis
This is a very popular Starbucks. The service here is always great and fast. Great friendly people behind the counter always striving to get their jobs done quickly and efficiently. I have never had a bad drink here
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judy johnston
Make sure you have time if you come in the morning or lunch time. Its pretty busy right now during the summer. But the staff works fast to get you your drink and are always very friendly.
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VK S
Its always any star buck for refreshments..with groups good number of stores around it, can do much shopping in a single parking. Staff is always amicable and organised.
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Charlene Pratt
DURING THE SUMMER, IT CAN BE VERY BUSY. ON A MAJOR WEEKEND, I DONT EVEN TRY TO GET SOMETHING. OTHER TIMES YOU CAN GET PRETTY FAST SERVICE. TODAY WAS NOT BAD.
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Justin Arn
Pretty good starbucks. The service was great. I felt like a little more attention could have been given to the customer seating areas though.
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Larry Cofield
This place is awesome! The staff is WONDERFUL! They make the drinks fabulous, have plenty of recommendations and will follow special requests!
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Adam MacDonald
Cool building, great location, and friendly staff. Parking lot leaves something to be desired but, other than that, a great little Starbucks.
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Ayden Vallejos
Fast and friendly love using the mobile app to order because all I have to do is pick up my drink and off I go to start my busy day.
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Matt
I counted, one morning there were 21 people standing in line inside the store. It gets awfully busy, deal with it, its Chelan.
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Jen Vukonich Clark
Used the drive through so not sure about inside but the window employee was pleasant and the service was quick for 7AM
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Jeana Jaso
Service was fast. Really packed though since its in a small area. But I got my drinks fast. Seating inside and out.
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Ed Bleitz
Very fast friendly and helpful as much as I hate to say it and never wanted a Starbucks in Chelan they do a good job
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Jacob Landon
As expected for any Starbucks drive-thru. Speed is hit and miss but you can count on a Starbucks quality drink.
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Darren Hunter
The best location in Chelan...but service so slow! Use the mobile app and wait 15 minutes to get your cafė!
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Mark Yan.
This place sucks. Service sucks. Foods nasty. Rude. Slow. I know its busy but get your sht together
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Matt Carmody
Used to be 2 stars but the speed and quality have greatly increased over the last few months
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Elizabeth Peterson
Be patient, long lines, a little slow. take the drive thru, they get priority over inline.
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Diana Peiter
Horible slow and 3 hours before close they started putting stuff away ."very inviting "
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Aaron Evans
The best location by far.. I visit often and they are always very fast and friendly.
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christie zappalo
Very busy, but understandable for location. Very friendly staff. Coffee was good.
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Aly Stratton
Busy meeting place in morning. Connect with friends and other visitors to Chelan
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Josh S
Always busy but the service is fast. Coffee is consistent and service is good.
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nick lay
Super busy and hard to get into and has a weird parking arrangement/layout
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Igor Glinsky
Aaaahhhh Starbucks
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Daniel Vander Ploeg
Pretty building, but noisy, crowded, slow wi-fi, and its Starbucks.
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Greg Smith
Starbucks oh ya
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TheWaffanator
They failed to tell it me it wasnt endless drink wednesdays.... Etc
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sherlyn taylor
Always warm and welcoming and they remember you and what you drink
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Pradeep Babu Raamia
Took more than 40 mins for a cup of coffee. Long Weekend rush.