Sleep Number By Select Comfort
| Category: | Mattress Store |
| Address: | 19206 SE 1st St, Camas, WA 98607, USA |
| Phone: | +1 360-892-6177 |
| Site: | sleepnumber.com |
| Rating: | 5 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM |
Location
Photos 1
Reviews 6
PU
Purple Love
Sleep number, as a company, is a very unorganized company. I have been very disappointed with the service provided throughout my experience with them both in the store and on the phone. First, my sales rep, Jeff, in Camas, Wa. lied to me regarding my sale. I specifically asked him to put the iQ technology on my order and he didnt. If you call customer service; expect to be on hold for no less than an hour. I was told that my bed would be shipped to me in 2-4 weeks and I did not receive it until two months later with no forewarning or communication. I was then told that I had to pay $500 to upgrade to the iQ technology when I had originally stated to my sales rep that I wanted it included with my purchase. I did not have a problem paying for the iQ technology upon purchasing my bed, however, I was not going to pay $500 after the fact because the sales rep, Jeff, chose not to put it on my order. If you order the iQ technology at the same time as the order of your bed, the iQ technology is $299, but if you order the iQ technology after the fact then it is $500. Because my order had not been delivered in 2-4 weeks, like promised, I called the store where I ordered my bed to find out where it was and they had stated both times that they would have customer service call me to schedule a time for delivery and they never followed through. Because these beds are extremely expensive, I also expect customer service, both in the stores and over the phone to be professional, courteous and organized. I do like my bed, but I would never order from sleep number again, and I would never recommend them to anybody I know, due to the way I was lied to and unprofessionally treated. One of the most unorganized companies that I have ever dealt with.
CH
Chris G.
We were told by some friends to not buy a sleep number bed because theyre overpriced, but we did anyway because they are very comfortable. We went to this location and after paying about $5k, we got the bed delivered on the date we asked about one month later. The problem is that they didnt send us the control box to make the bed functional and they sent us the wrong sheets. Customer service then told us that the soonest we could get the sheets was in about 5-7 days. If you spend about $5k on anything and you give them one months advance notice, they should either get the order right or correct their error immediately. Do not come to this location.
JO
John Hills
Nice store. Expensive air mattresses. Bought the adjustable bed with sleep number mattress. Its the most uncomfortable bed Ive ever slept on. Went back to my Serta mattress and put the sleep number in the guest room. $5000 wasted on this air mattress.
MI
Michael Hatten
The staff was ok. Be aware of the 100 day return policy. The high $$$ adjustable part of the bed is not refundable.
MI
Miguel Castillo
Son cordiales y amables
IS
ISSAC MARTIN
Best bed Ive ever slept on.