HealthPoint-Auburn Medical

Category:	Medical Clinic
Address:	126 Auburn Ave, Auburn, WA 98002, USA
Phone:	+1 253-804-8713
Site:	healthpointchc.org
Rating:	3.6
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–5PM 8AM–5PM 10AM–3PM Closed

Location

Photos 38

Reviews 31

Aubree Cobb

I came in after 4 years of not going to the dentist and the front desk people were actually very kind and fast and very informative. I was nervous after reading some of the other reviews but I actually had a great experience. The only down side was that I left my earrings behind after getting an X-ray and when I called they were unable to find them. They were not fake earrings so I lost out a couple hundred dollars. Dont know if I will ever really get over that but people make mistakes and I dont believe they did it on purpose. When I came in for my next appointment I told the front desk and she told the office manager and they had me come back and talk with her as well. She apologized and was very kind. So then I went in for my cleaning and had a great experience with the assistant and the doctor. They actually listened to me and did a great job. I will continue to go here and hope to keep having great experiences. Thank you!

Sherese Ezelle

This health center is great but the receptionists are ABSOLUTELY TERRIBLE please re train them on how to be professionals and send calls to the appropriate person!! It is clear that they hate their jobs and that is unfortunate to see when you are sick and struggling...however the providers and medical staff are a joy and make dealing with the atrocious front desk staff 100% worth it!! :-)

Teresa Tradewell

I have used Healthpoint for years. My doctor is good, thats not why I gave it 4 points. I have found it difficult to get in to see my Dr as quickly as I need to see her. The receptionist are all very sweet people. Theyre helpful and friendly. They are at least bilingual. They speak Spanish and English. The nurses are friendly and knowledable. I have seen other Drs also who helped me.

Sha-sha Sam

The dentist very nice except for the receptionist! Had a bad day experienced today. We have appointment at 8:45. Got there 10 mins early. Waited an hour until I got up and asked them why these two people after us, called already? finally they found out that we were not check in yet? what the???? My 8 years old had a test in school? and its Friday.. what????

Tim Curran

Willing to squeeze me into thier busy schedule for an abscess in my tooth that swelled my face overnight. Gave me the antiboitic needed to reduce the swelling and subdue the pain.Dentist took my insurance but the medical upstairs didnt even tho they ate both hea lthpoint and i had state insurance at the time.

Damona Daniel

Professional behavior is lacking, especially, in the pharmacy department. They never call you when your medicine is ready for pick up, which makes it very inconvenient for the patients, and when an error is made they blame the patient before even processing any kind of investigation on their end.

luisa dilly

These guys are a joke if you are on Apple health go somewhere else .They do nothing for you and send Hugh bills to the state they are part of the medical fraud problem with American health care! Also the receptionist here are rude and very uncaring.

Liliam Casey

I find the doctors knowledgeable and with great bedside manners. All the receptionists are friendly and professional. The pharmacy seems quick at processing my prescriptions. The parking lot is usually busy, but you can always find a space.

Ashley Niumata

If you want to get better soon, dont come here. Pretty sure all the doctors that work here read, "How to be a doctor for Dummies" &than printed off a diploma from a childrens coloring book page website.

Samira Maljanovic

Loved my daughters pediatrician, plus every time I called they could schedule an appointment for you asap. My only complaint is the pharmacy staff could use an attitude adjustment.

Lzbeth Harris

Like my Dr and medical assistant but front office staff and pharmacy need customer service training. Makes it difficult to change providers when youre low income and elderly.

Zii Zi

I like the dentist but receptionists are very rude or they dont like their jobs and this rule they tell you come sit 2 hours us punishment if you miss appointment

Dianna Roosenberg Norris

Great people! I love the care and consideration I received when I was here for my outpatient surgery. Nice clean and convenient location too.

Jazmin Casas

So far I love the Auburn HealthPoint, only problem is the receptionists. Fire them and hire professionals who enjoy their line of work.

Tiffany Biugos

NEVER BELEIVE WHAT YOU READ... BUT LEARN TO EXPERIENCE IT FOR YOUR SELF. MY 5 STAR EXPLAINS EVERYTHING. KUDOS TO THE STAFF!

Karen Hurt

First visit to the auburn way north and my last! My appointment was at 3:45 its now 4:49 and havent been seen

Caludia Andrade

Me encanta es rapido y buenas atenciones

Laminda Johnstone

Ive gone here for about 18 yrs just wish doctors would stick around longer