Honda of Virginia Beach

Category:	Honda Dealer
Address:	2976 Virginia Beach Blvd, Virginia Beach, VA 23452, USA
Phone:	+1 757-340-6161
Site:	hondabeach.com
Rating:	3.2
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 9AM–5PM Closed

Location

Photos 45

Reviews 16

James Cobb

I had a problem with my motorcycle, the only way it would run is with the choke partly on. When I took it in, Sam, the mechanic questioned the clip-on pipes that I had on my bike. He said that would cause the mixture to be off. OK, then adjust the carb so it will run with the pipes. When I got the bike and paid the $200 bill and headed home, the bike still had to have the choke turned on. So Sam said the only way the bike would ever run right would be if I returned the exhaust system to stock. OK, so I bolted on the factory exhaust and gave it back to Sam. He said it was ready and I went and paid $200 for the work and a new battery. On the way home, I noticed the bike would not run unless the choke was partially on, and on the way home, the bike ran out of gas. So I reached to turn on the reserve and it was already on. Thanks, Sam. Thanks a bunch. I walked to a 7-11 and got an empty water bottle out of the dumpster and filled it up at a nearby gas station and trudged back to my bike and poured it in. I called Sam back and told him I was not a happy camper and took my bike in again. This time no charge but... I still have to drive with the choke on. Ive wasted a lot of time on Sam and I give up. Im going to take it to another shop.

Erock FKMC

Ordered a front fender and new jets for my carb Along with new throttle cables and a hand grip. Told me it would be done in a week in a half. They have had my iron for over a month, 5 weeks. called me and told me my adjusting screw in the carb couldnt be removed and that Id have to dish out $400 for a new carburetor.picked up the carburetor took it home drilled a small hole into the bolt used an easy out to remove the bolt took the carburetor back to the shop they now tell me that itll take a possibly another 3 days to get my bike back,because they have started other projects. Will never bring my iron here for service again.

Babak K.

*Military and DoD Personnel are advised to stay away from this establishment due to fraud and intent to deceive* "I was quoted for $400 that included tires, chain, my slip-on exhaust install and state inspection. I was also told it would take a day or two to complete. A week later they called and said the bike was ready and told me I owe $535. Turns out they didnt install the exhaust or do a state inspection and charged $135 more than I was quoted for. Total cost broke down to $300 for Shinko tires $130 for aftermarket chain $80 for labor and the rest tax. I do not recommend this place."

Norma Stitz

Poor cust service, Had a Vtc actuator replaced in Northern Virginia not to long ago came in to get it checked out and it turns out Its the vtc. They checked over my vehicle did not bothered replacing it ? even tho it was under warranty still?? I dont under stand on top of that I had low trans fluid still did not bother to help me out. Never again going to this Honda Dealer ever. What if my vehicle broke down back up to the DMV area?? Simply can not believe this.....

Codie Evans

I worked with Sam. He was very professional, kind and honest about my bike. The pricing was not very expensive and he took the time to explain everything that was going on before he did anything and charged me. Way better service than I received at Cycle World. I would highly recommend going here. They are aware they had service issues in the past and seem like they are actually trying to fix them and be good to their customers.

Wes Barnett

Sam and JD are great guys. Have had nothing but a great experience every time I come in. They are upfront and honest about all equipment even if they dont have it in stock. Hard to find personable staff like them, even though I ride a bmw I highly reccomend any rider to come to this Honda dealership for any advice or needs.

dylanjl79

Totally dont give a damn unless u buying a new bike.. even then treat u like a bum. So the bike I bought from u thats not under warranty.. u wont sell me spares.. asked can you order a replacement bolt and how much? No go to Home Depot.. Home Depot doesnt sell bike specific bolts and fasteners you Jackasses.!!!!!

bryan ireland

Way better customer service than cycle world. Worked with zeus and he hooked us up, great prices, knowledge, and was up front with what to expect when buying the machine. Told us both pros and cons and led us in the right direction. I highly recommend to anyone to go here. Thank you guys!

Steve Palermo

Brought some old ATV tires and rims in and had new tires installed while I waited for less money than cycle world. The service tech Sam was very professional and friendly. Highly recomend! Not many places have greay service like this. Thank you!

Daniel Brenner

J.B and Zeus are great guys very knowledgeable and straight forward. This is by far the best service in town for buying or getting your bike serviced. There is no overcharging and they are very upfront and real with you.

Chris Vaughn

I would give 0 stars if I could every time Ive went there they never have what I need in stock dont waste your time go somewhere else the employees are friendly but dont expect to get your part any time soon

Tim Mcintosh

These guys are great, listen and help solve problems. The new management has brought a much needed change to honda of vb. Keep up the great work.

ronald cofer

J.B. was awesome if i need anything else for my 4 wheeler hes my go to guy!

John Gibson

Got my Ruckus going great after after hurricane floods from last fall!

Michel Espinosa

Poor customer service

Jake Santa Ana Jr