Great Neck Florist & Gifts

Reviews 4

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Theresa Fox

I ordered flowers from the Great Neck Florist & gifts in Va Beach, Va for my sisters birthday and was so highly disippointed. The arrangement in their photo was vibrant in color and the color scheme was put together so well that i had ordered the deluxe at 80.00 dollars. I was so excited. When my sister received the flowers and had taking a pic to show me because i live in NY i was so dissippointed on what they put together for her. I was actually so embarrassed. The arrangement did not look like the photo on their web cite. The flowers were ugly and dark, more for a funeral. The glass in their photo had the apperance of being filled with wine my sisters glass was an empty and cheap glass. The straw that they provided in the arrangement was a crazy straw not the 2 straws that their photo showed. For 80 dollars there were very little flowers, but mostly green ugly leaf like flowers were shoved in and had taking up all the room, which gave little room for deluxe package of flowers. Shoved in the glass was this foam green square thing where flowers were stuck into which added to the ugly arrangement. I will never order from this shop again. The most upseting part of all of this is i had spoken to someone over the phone (perhaps owner of flower shop) and told her about my past experiences in ordering on line. She assured me that the arrangement will look beautiful and will look like the pic. She "priors herself on customer satisfaction because its her license that would be on the line." I Was a customer and i am definitly not a happy and satisfied customer. I will not return. The whole arrangenent was poorly put together and looked like a 20 dollar arrangement and not 80.00 (During our conversation she even brought up the arrangement to view it and assured me it would look like the photo). It was even worse then last years arrangement from a diffrent shop. I am believing that there are no good and trusting flower shops in Va Beach, Va. Or they are taking advantage of me because i am long distance. I told her, via e mail, that i would give her a good review because my sister didnt mind it until i went into work tonight and had people laugh because it is such a "gordy flower arrangement." I was told, your sister would be upset if she seen what it really was to look like, but she thinks you ordered this funeral flowers for a birthday. My disippointment turned into anger of how i was duked. Flower shop, flowers were to be colorful not dark. No baby breath in photo and no ugly green leaves being the main focal point; to many. The photo was so stunning what was actually received was ugly, gordy, dark flowers, not many flowers for deluxe package, funeral looking and nothing like the photo as promised. Honestly, they should do another one as the photo as i ordered. False advertisement and extremely misleading. If you are looking for a flower shop to send beautiful flowers to a friend or love one i strongly suggest you dont stop at great Neck Florist and gifts for purchase, but to keep on looking. So horrible. I gave it one star because they didnt have a 0 star and that i would of giving them. If i could post the pic on web cite and what my sister actually recieved then you would see not to buy here. The whole arrangement was hideous. Listen to the bad reviews they are truth. Their positive reviews had to be written by family, friends and /or worker. They lie and deceive. I wish i read the reviews fully b4 ordering then i would of passed over this shop. The reviews were correct they are horrible and not worth your money. I am so upset on how ugly and cheap looking the arrangement was. Not even close to the photo on their web cite. So grossly mislead. Keep looking dont stop her. Flower shop, take pride in your work and skills and do a better job. Lying to people out of their money and being falsely mislead and giving false excitement is so wrong for you to do. Really wrong.

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Joy Leefook

Extremely rude staff. Never got to see their product and wouldnt ever deal with the business again after my experience on the phone. In a day and age when I could choose to spend less money on overnight floral delivery from Amazon prime, on groupon, or have a coupon for pro flowers, I choose to spend my money at a local business to support them. I expect a minimum of manners and appreciation of my business. I found the opposite here. I called for a last minute order for Valentines Day for my mother. It also happens to be the anniversary of my Fathers death. I asked if they had an arrangement around $65. He said "not much for that price"... funny because their website has categories according to Price. Under 50, $50-$60, $60-$80. He suggested something and I agreed, gave him the address. When he realized it was a gated community, he said "you realize its our busiest day and that a gate is going to slow my drivers down. TIME IS OF THE ESSENCE maam." At which point I realized that my $65 wasnt enough to please them or make their time worthy. I told him to "not worry about it as I dont feel my business is valued." At which point he hung up on me. Virginia Beach Florist at hilltop just received $125 of my business because their staff was incredibly accommodating, friendly and says they deal with this gated community on a regular basis. They will be getting my business and rave reviews. Thank you to them, and thank you to this business for dropping the ball to help me find a wonderful Florist for the future. This is my first ever negative review on google.

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Suzanne Rosa

I received flowers from my parents for the birth of my daughter. The bouquet was supposed to come on Monday 1/9/17, but didnt show up until Wednesday 1/11/17. The florist was closed because of the snow storm- which is understandable- but the nobody notified us of the delay once they opened back up. The florist offered a small discount for the inconvenience, which made the situation a little better. The arrangement was supposed to come with mini gerbera daisies but didnt, the florist substituted the daisies with carnations- a really cheap alternative. Thats pretty disappointing since the arrangement cost almost $80. When we called and told them the arrangement looked very different from the picture online, they said the delivery driver was supposed to tell us about the substitution... the didnt. Also, my parents didnt get what they paid for. They bought a balloon, which came in deflated and the delivery person didnt give us and said theyd "bring it by later in the week." That never happened. After calling a couple of times, they apologized and said theyd bring the balloon along with a stuffed animal by the end of the day to make up for the inconvenience. Here it is days later and we still dont have the balloon. Overall, I would not recommend this florist. Theyre overpriced, dont communicate with their customers, and dont deliver what is paid for.

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Cassie Derooy

My husband order a very beautiful arrangement and we were completely satisfied! I did find it strange that the arrangement was delivered at 8pm! My husband decided to order another arrangement due to the first being so beautiful, fresh, and lasted 2 weeks! Our second experience was not very good. I received a phone call from my husband asking how I liked the arrangement he had delivered th day before. Little did he know that it wasnt delivered and now the flowers were not a surprise. After contacting the florist they said the order was never received (yet the money was out of the bank account ). They apologized and offered my husband a discount and said they would be delivered the next business day by 3pm. 3pm came and no flowers, I called and no answer, I did leave a message and the flowers arrived 30 mins later. They were sweating and very poorly arranged. I left 2 voice mails the next day and never received a call back. Im very disappointed that this second experience was so awful since the quality and carr of the first arrangement wad so amazing.

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