GameStop

Category:	Video Game Store
Address:	2029 Lynnhaven Pkwy STE 600, Virginia Beach, VA 23456, USA
Phone:	+1 757-471-2756
Site:	gamestop.com
Rating:	4.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 12

Reviews 13

Breanna Bunny

I was very displeased with the service i recived at Gamestop yesterday. I walked in, expecting to buy a Yokai Watch Jibanyan stuffed toy, when i was humiliated by the worker in the store. First, there was no price on the plush. I checked all other Yokai watch plushes in the store, to find out none of them had a price on them. I saw there was a line, but i wasnt going to wait for 20 minutes on a plush i didnt even know the price on. I stood about 10 feet away from the cash register, waiting for the first person to be done paying so i could ask a question on the item. Mind you, theres no one on the floor except the girl working the register. I couldnt ask another employee about the price because there was no one else i could see. So, i was standing there, ready to ask a question and she rudely told me "Theres a line here, so you need to get in the back of the line." I couldnt fathom how she talked to me. I was shocked. I wanted to ask a question about an item. Why would i wait 20 minutes to ask about an item i didnt even know if i was going to buy? I glared at her, returned the plush to the shelf, and walked out 5 minutes later. Let me just tell you that i was very loyal to your company and bought almost all of my games and consoles from you. I will make sure my boyfriend and myself will never visit your store or spend money there ever again. I am so close to calling and complaining about your workers and poor distribution of your products. I demand an apology.

Theresa Flaherty

Literally giving one star because I you have to in order to leave a review. Several weeks ago the store was allowing people to put their name on a list for the release of the new Mini NES Console. I placed my name on it, with I believe only one other before mine. The store called me yesterday to let me know they in fact had my system and that it would be at the register. The store opens at 10am, I arrived at 10:10. Stood in line behind 5 other customers only to get to the register to be told that they were SOLD OUT. I told the lady, who was the same person that placed my name on the list, and I believe the same person that called to confirm they had it, that I was called and told it was set aside. She said "Im sorry but we released the systems. We werent supposed to "preorder" them." So I said well maybe then you should have called those of us expecting them so we could at least have showed up and stood in line for a chance at one. Her response was "I didnt have time". I refuse to believe that between yesterday and when the workers "found out", there was not time to notify the handful of people they were going to be SOL. Gamestop should have honored their mistake instead of screwing their customers. One of the worst experiences of bad customer service ever. GameStop has completely lost my business forever. We will be utilizing locally owned small businesses for our used game needs and just purchase new games from everywhere else.

vincent bessette

Been going here years and theres a reason to that. Ive always been treated with respect Ive always got my questions answered and whenever I have a problem with a product they are always willing to help I think Ive traded more systems and bought more systems then anybody from them. If they dont have it they will get it from another store. The manager went out of his way for me by going to another game stop and picking up a piece of merchandise for me and calling me once he got back took less then an hour what else can I say they rock. Fun friendly straight up awesome people you wont find anywhere else or at any other game stop

Carlos Quirindongo

Thus people are not serious , pre-order my Nintendo Ness about two weeks ago and they call me to verify the order last Wednesday then i call the store to reaffirm the order and everything was positive and happy, today i have traveled 20 miles from home to the store to find out that they have been intimidated by a bunch of early birds and the manager came up with a stupid reason about why they changed the pre-order list for a first come first serve.. shame on you cowards..thats not professional.

Anthony Sillars

Not 1 complaint. Everytimei go in, the workers are always smiling or laughing, greeting you as you come in, personally walk up and help you as your looking on the shelf or whatever else. Also, will help you as best as they can when youre at the counter. Been coming to this particular location since I moved here, about 6 years and 1 one bad experience. Great service, people, and a nice spot to for any nerd to blow a Lil steam for a bit. Recommended to anyone

Lacey Gordon

Staff is always friendly, store is clean, and they always ask if we need help. And anytime we go they say an extra hello to our daughter which makes her grin and feel welcomed.

James Pickett

Excellent customer service very please. Very nice and friendly definitely recommend to everyone.

desmeond wallace

Someone cussed me out yesterday, screw that place

Marv Brown

Soooooooooooooooooo coooooooooooooool

Larry Chapel

great place to get used games!

Athena Erivani

Always super awesome people

Amy Luckenbill

My son loves this place!