Fat Frogs Bike & Fitness

Category:	Bicycle Store
Address:	1169 Nimmo Pkwy #232, Virginia Beach, VA 23456, USA
Phone:	+1 757-427-9488
Site:	fatfrogsbikes.com
Rating:	4.6
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 10AM–3PM

Location

Photos 100

Reviews 17

Wallace Ching

Took my bike in to get a tune up. Called ahead to reserve a spot to get it back within 2days. When I brought the bike in was net by Joe who was one of the owners. He checked my bike in and saw the sticker on the bike from another shop that did the tune up on it from a couple years ago. He said if you bought the bike here you would have gotten lifetime adjustments. I told Joe that I bought the bike there the sticker was from another shop that did the last tuneup. He basically accused me of not buying the bike there and when I challenged him he became indignant. I still checked it in against my better judgement. When I came to pick it up the mechanic that was there had no clue when asked questions about a rear rack. I fully support locally owned business but the attitude and poor customer service has to stop. Will not be coming back even though I purchased my bike there.

Susan Desmarais

This locally owned bike shop has it all and does it all. I brought my tandem bike in to have it reassembled after it was repainted. The shop that unassembled the bike was unable to put it back together. Several people recommended Fat Frogs, and Im so happy they did! The customer service I received made me feel like I was purchasing a $1,500 bike. When I walked in with my bike in 50 pieces, I thought they would turn me away. Instead, they assured me that the bike would be put together better than before--and they were right. These guys are so kind, personable, and efficient, not to mention how fairly priced they are. I will never go to another bike shop again!

Tamara Sarg

Due to some torn ligaments, Im rolling around on a knee scooter (you kneel on it and ride around instead of using crutches). I needed a repair made to the scooter and brought it to Fat Frogs. They were so great about getting the repair done in a timely fashion so that I would be without the scooter for the shortest time possible. I got it back the same day and that was such a relief because if youve ever been on crutches, you know miserable it is. I had always heard good things from my friends about this bike shop and Im pleased that I can give good reviews, too!

Jonathan Silverman

Excellent Bike Shop!! One of the Best!! They completed a difficult repair on my Trek Madone and they dont even sell Trek! They persisted and got it right and my bike never ran better. Kudos to them and their excellent service staff, especially Doug. I also had the opportunity to ride with them on their morning rides at 7:30 am. WOW! What a great experience. They have an A++ group that really flies and have no attitude and really seem to want to help you to improve. Great shop, great people, great experience. I cant say enough good things about this shop. J. Silverman

Steve Lambert

Bought two bikes from them in 2015. Told us to come back before a year for a maintenance check-up. Took it back. The dude told me it could be 6 weeks for a maintenance check-up. I was like Im not going to not have my bike for over a month. Stop by again later for questions about bike maintenance and cleaning. Stopped by again because my seat post and saddle were stolen. Didnt have any spare of that size when they had ten versions of my bike in Stock. Sadly, I wont buy a bike here ever again.

Walt Nunya

Visiting from out of town, had an unexpected blow out on a recumbent bike (difficult to work on without proper tools). Went to Fat Frogs, who were very busy. Found out later there was a big race in town that weekend (2 days away) and they were swamped. They still fit me in; before I could get my baguette at Panera (across the parking lot), they called and said the bike was done. Awesome! Vacation saved!

Dave Hall

This is the best LBS Ive found in the Hampton roads area. The staff is friendly and knowledgeable without the elitist attitude that other bike shops in the area have. A friend and I bought hybrid bikes from them, and they didnt mind when we came back a week later to upgrade to road bikes. They were very understanding, which goes a long way for people completely new to biking.

Tim S

Been riding and racing bicycles most of my life and for the past 8 years Ive lived only blocks from Fat Frogs Bike & Fitness. We are fortunate to have a bike shop that supports safe and fun rides every day of the week. Whether your brand new to the sport or a seasoned vet, you will find Fat Frogs a great place to shop, ride and hang out!

Gretchen Tegethoff

Excellent bike shop! I brought my bike in on Thursday and by Friday afternoon, they were calling to say it was ready. After being through two moves, including storage, it wasnt in the best shape when I took it in but looked like a brand new bike when I got it back. The guys there are very polite and friendly.

Brian Uniatowski

I would highly recommend this family owned establishment to anyone who is looking to take their fitness to the next level. The staff is one of the friendliest and knowledgeable for guiding you in the direction you want to go and incredibly affordable. Their insight on local trails is much appreciated.

Fiji Time

Above and beyond expert service! Here out of town. Broken Spoke on a ride. The Shimano spokes on my wheel are not common. Because of where the spoke broke the inserted near the hub was not reusable. Doug was able to fashion a custom replacement from a different part and now its back up and running!

Kathy Hibbert

This a great little bike shop, locally owned and operated. The owner and staff are attentive and helpful, but browsing is encouraged! Theyve repaired and maintained our bikes for years in a timely, professional fashion. What more can you ask for? Oh yes. Friendly service and no upsell pressure!

Josh Jackson

I took my bike into Fat Frogs on Nimmo parkway to get a major tune up and I was met with Great Service! They were able to work with my budget and in less then 24 hours my bike was ridable again. They treated me like a person, I greatly appreciate Fat Frogs and the people who work there.

Mike Oconnor

I took my beach cruiser in on a Monday, broke a few spokes over the weekend, and Doug the service tech was very professional and courteous. Amazing experience when he called me back within 3 hours and told me it was ready and didnt try to sell me anything, These guys are great!!!

Sam Shultz

Sales people repeatedly bad mouth any customer that comes in to shop and not buy that day. Got a very elitist feel just walking into the store. They made me feel like I needed to apologize for not knowing all the intricacies of road bikes before I came to the store.

Jeff Craddock

Ive been riding with the Fat Frogs group since they opened and have been thrilled with them the entire time. The everyday 7:30am ride is something you dont find anywhere else. I have no problem saying they are the best bike shop in Virginia Beach or Hampton roads.

Erick Iverson

Took my mountain bike in there to get a tune up and pick up a brand new bike two at the same time the spider style beach cruiser with the big fat wide tires just brakes front and back 3 speed the staff were very helpful and friendly recommend anybody to go there