Category: | Furniture Store |
Address: | 10500 Patterson Ave, Richmond, VA 23238, USA |
Phone: | +1 804-220-5764 |
Site: | vawayside.net |
Rating: | 3.6 |
Working: | 9AM–8PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–8PM 9AM–6PM Closed |
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Ebeth Stuhlman
This is an amazing store who seems to be in the business to make customers happy with high quality furniture thats sure to become an heirloom. I had shopped 4 furniture stores before stopping here on Saturday. I knew what I wanted wasnt going to be cheap but my main goal was to get a comfortable recliner that I could use for a long post surgical recovery. In the other stores I saw recliners that were high priced, cheaply made, and over stuffed. The sales people all seemed more interested in a sale than in meeting my needs. FAST FORWARD TO VA WAYSIDE: the salesman didnt stalk us around the store, listened to what my needs were, and took me to every option til I found just the right comfort and quality. He stayed with us til every need was met. When the store owners came over to greet us and found out I needed this before delivery could be promised, they assured us I would have a loaner for my first days home I will not shop anywhere but here from now on for quality long lasting furniture.
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Daniel Leavitt
My wife and I were in the market for a bunk bed for the kids. The sales woman who assisted us quoted us a price of about $2300 for the floor model of the Stickley bunk bed which had drawers underneath. The bunk bed had just one price tag and the sales woman quoted us about $2300. After picking out mattresses she met with the Stickley rep who apparently advised her the drawers were extra. She then quoted us a price of about $3100 and did not in any way acknowledge her error or address it in any way. Her reaction just did not sit well with me. Everyone makes mistakes, but you need to acknowledge it and address it and she did not in any way do either. I previously purchased other Stickley items from VA Wayside but I would not recommend this store to anyone nor will I go back.
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Kate D
I couldnt get out of there fast enough. I was interested in a $2,000 couch, the saleswoman commented that it was essentially cheap. OK, sure some people are willing to pay more for a couch, but not me. As a matter of fact, most people would spend much less. I can AFFORD to, but choose not to. The woman was such a complete snob! I went to another local store and bought a better couch and better service. RUN - dont go there unless its for a brand they are exclusive for. Even then, travel to any other city.
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Timothy Nunes
Lots of variety. Seems to be full of high quality furniture, no cheap stuff. The basement warehouse might have something for you with a discount.