Banana Republic
| Category: | Clothing Store |
| Address: | 11905 Democracy Dr, Reston, VA 20190, USA |
| Phone: | +1 703-709-7992 |
| Site: | bananarepublic.com |
| Rating: | 2.7 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 12–6PM |
Location
Photos 14
Reviews 5
A
A Private User
DO NOT SHOP HERE!!! They do not stand behind their expensive clothes. I bought a pair of suit pants in late summer, wore them to five business meetings and now the seams are coming apart in 3 different places. The store manager refused to exchange them for a new pair, even though Im in a time crunch and need to wear them for the holidays. He only offered to send them off to a tailor, which didnt meet my need and would have left me without suit pants to wear. These guys wont stand behind costly product - for the price of this clothing, Id expect an exchange to meet the customers needs w/ no questions.
CH
Christopher Miranda
I used to like going to this BR, but recently the customer service at this specific store has tanked. Most of the salespeople are rude. They give bad color-scheme advice. If you walk into the store, rarely does someone say hello or ask you if you need help. Even one of the salepersons was arguing with a customer. I will change this review if I see improvements.
ST
Stephanie B
Very bad service from Simon. He wouldnt help with finding what I saw online, I had grabbed a pair of shoes for a price match and he asked me how the other box would get put back, expected and asked me to put back...very rude and poor service
DA
David Chen
Just got off a call asking about some information regarding the store. Said "thank you very much" and was hung up on. Good job lady!
DE
Dennis Lowry
Small location but good selection of mens clothing. Good quality clothes.
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