NAPA Auto Parts - Beamon & Johnson Inc

Category:	Auto Parts Store
Address:	11280 Jefferson Ave, Newport News, VA 23601, USA
Phone:	+1 757-595-7135
Site:	napaonline.com
Rating:	4.2
Working:	7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 8AM–6PM 9AM–5PM

Location

Photos 24

Reviews 8

Gary Neal

We had a dead battery from NAPA and went to this store to see if it is under warranty. When I asked her whether or not the battery was under warranty, she asked for paper work. Now, I have bought batteries from other places and as best as I understand if there is no receipt the date marked on the battery is used to determine whether or not it is under warranty. So when I told her about checking the date mark, she insisted on paper work. The battery came with the car and she pointed out that there is no warranty because it only goes with the original owner. Even if that is so, we called another NAPA and they told us that no customer information was kept on file with the battery. Regardless of whether we can get the battery replaced under warranty or not, that woman was rude, rude, RUDE! Do not shop at this NAPA, find another one or better yet by your auto parts elsewhere.

Nathaniel Holloway

Once again a life saving store. You walk in and no matter what they stop what they are doing, and greet you, and are truly sincere about it. Todays instance was with Mr. Murchison, the stores GM. I had contacted half a dozen shops prior, including the dealership, all having to order with a 2 day minimum wait, which is understandable for this particular part. Got greeted before I could even day hello, and he got to work. I didnt have to explain the part, its locatuon, how it worked, and didnt have to repeat myself. To boot, he remembered my last visit from a year ago. Got my part from the back, and was back in less than 60 seconds. Even other associates greeted me when they approached the sales floor from the back, and they werent even the associate working with me. Amazing atmosphere, CLEAN store, extraordinary customer service, and overall an outstanding experience!

DonJuan t

Worker was helpful and knowledgeable about my car problem, also offered free diagnostics, battery , and alternator testing.

Chris Rose

VERY KNOWLEDGEABLE, FAST AND FRIENDLY, FAIR PRICES, VERY CLEAN STORE.

bloodbrotherdan

My favorite Auto Parts store; friendly & knowledgeable staff.

Sheila McMillan

Love that store and the employees are very nice.

Chris Litwin

Great help saved the day

Tneesha Benyard

good friendly help!