Sheehy Auto Outlet

Category:	Used Car Dealer
Address:	6523 Mechanicsville Turnpike, Mechanicsville, VA 23111, USA
Phone:	+1 804-419-1391
Site:	sheehyoutlet.com
Rating:	3.4
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM 12–5PM

Location

Photos 5

Reviews 17

Michelle Crow

SOLD ME A FAULTY CAR! Took our vehicle in a week after purchase because it needed a new muffler. Then just conveniently after the 30 day warranty is up -- the entire exhaust needs to be replaced? Thats garbage and bad business. Why are the mechanics not catching faulty problems such as this? Why only replace the muffler if the entire exhaust is bad? We werent even notified of any issues that could arise with the exhaust! Absolutely terrible customer service. DO NOT BUY A CAR FROM THESE PEOPLE! To top it off - They received payoff for a vehicle we traded in 2 weeks AFTER the trade in - then waited a week to mail the payoff which in turn caused us to have to pay an additional payment on a vehicle that we no longer had possession of. We dont even get our money back from the financing company -- ALL BECAUSE THE DEALERSHIP DIDNT DO THEIR JOB IN A TIMELY MANNER. The BBB has already been contacted and so has Channel 12 News! This is ridiculous.

Christina Farmer

Went by to check out a vehicle that i had seen online. Told them up front that i planned to pay cash, but it might be a week to 10 days before my cash was available to me. They insisted on trying to get financing done (even after i told them both my husband and me had questionable credit). I just wanted them to take a deposit on the vehicle, but apparently that is not a doable thing with Sheehy. Sad, i checked at no less than 3 other places and EVERY SINGLE ONE of them were willing to take a deposit on their vehicle when i said (and showed them the confirmation of funds availability)i would be making a cash purchase as soon as the funds hit my account. Sorry Sheehy, you just lost a customer!

Kevin rob

My daughter hunted high and low for her first car. She finally found one here. She walked in with $10,000 cash. They sold her a warranty for double the price. When I went back to return the warranty I was treated like crap. They kept pushing me off and not wanting to give my money back. After three days I finally received a check. Since buying the car I have taken it back three times for issues. They still have not fixed it. Given the chance I would not ever by anything from them again. They dont care about the customer only the all mighty dollar. They will not stand behind the cars they sell.

Edward Mazur

I found a car I liked online on one of the Sheehy lots, and thought, that would be nice...but its really far away. I stopped by Sheehy Auto Outlet just to see what they had and spoke with Chris. What a great guy. Not only did he find the car I wanted, he got it brought right here to Mechanicsville so I could test drive it. It was definitely the car for me. Chris took me though the process step by step. He was professional, friendly, and just wonderful to work with. I am very happy with my new car, and my experience at the Sheehy Auto Outlet!

Stevetana Starke

I wanted to leave a quick review and to thank Charlie at Sheehy Auto Outlet for his honesty and dedication while selling us our new car. We are very happy with the car we purchased and you can be sure that if we have any friends looking to buy a new car in the future, we will be sending them to Sheehy Auto Outlet telling them to ask for Charlie. Also, we really like the team work at Sheehy. You guys are the best! Thank you so much!

Paige Ramer

We enjoyed shopping for a vehicle here !! You look around at the inventory then when you pick the vehicles you want to test drive a sales person comes up to you Chris Daniels very nice and polite and informative about the vehicles he let us test drive three that we liked and the last one we test drove he pointed out to us and thats the one we got he rocks and I havent to say all the other salesperson were nice

Julia Potts

James at Sheehy Auto Outlet is by far the best salesman I have ever worked with. He took a lot of time explaining the car market, and car valuation. He was also very patient in working with me on the paperwork for an out-of-state purchase. He was very low key, highly knowledgeable, and I absolutely recommend working with him to get the right car for you!

Lori Crume

Purchased a vehicle here recently. My salesperson was James Christmas. Great customer service. He was very knowledgable about the car. Any questions or concerns I had, he researched and addressed. A problem with the vehicle turned out to be a less serious issue but he made sure that the problem was fixed. He goes above and beyond for the customers!

BEN FRANK

I purchased a car for my son at the end of February and the sales staff (everyone there working) was extremely friendly and helpful. The car has been more than we could have asked for considering it was "Sheehy Value" car. Price was really affordable and quality has been great. I highly recommend Sheehy Auto Outlet in Mechanicsville VA!!!!

Ms. Cunningham

SUCH LIARSSSS!!!! Worst service ever. As i left with my new vehicle the engine light came on, to which they just turned it off- ended up being $2000. Oh yeah and their maintenance?! yeah just finding out they did absolutely nothing i now have to pay $330 for what they should have done. Find yourself another dealership that doesnt lie to you

Matthew McCauley

Service sucks. Customer service sucks. Test drove a car and it had a few issues. Said they would fix it. Still have problems with it. And that was back in December when I bought it. In the 7 months Ive owned the car we have had the car for maybe 3 months. They have had it the rest trying to "fix it." Never will I buy a car here again.

Talisha Johnson

The team at Sheehy Auto Outlet in Mechanicsville, VA were exceptional!!! Top notch customer service. The experience was phenomenal from start to finish. Special thanks to Doug the salesman, Cathy the administrator, Rod the sales manager and the service manager. Highly recommend this dealer for your next car buying experience.

Walsh Hinnant

I showed up ready to buy, I wasnt greated, all the employees where outside leaning on cars smoking and on their phones. When I walked around looking they just stared at my father and I and when we left they watched us leave. Never again will any Sheehy location have my attention.

Brian Matthews

Larry and Chris were the 1-2 punch. Great people skills and they very accommodating. Every salesperson i came across was willing and very eager to help. However, the manager needs to work on his interpersonal skills. Personality goes a long way.

Cedric Mccrary

Salesman where okay but management had a vibe of being a little high strung. Just didnt rub me the right way and almost felt as if i was being talked down upon. Considering the fact i had an open check in my pocket.

Kristinia Barlow

Nick Awad is a crook... He will take advantage of you and your family and is all about taking your money.. he is rude as hell and doesnt care about the person at all... ONLY HIS COMMISSION..GO ELSEWHERE..

patsy britton

We are just starting our search and stopped by your dealership. Met a young man named James Christmas ( cant forget that) who was very polite and knowledgeable. Hope to be back in the future--thank you.