White & Ivory Fine Jewelry

Reviews 4

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Rob Fulton

I don’t write many reviews. I appreciate that others do, and I use them to inform my shopping decisions. So I guess it’s time to give a little back. Short version: go to White and Ivory. Get your engagement ring and wedding bands from Alina and Lillian. Their service is top notch, the quality is fabulous, and the pricing was great. Everything you could want in an experience purchasing something that means so much, and yes, costs so much, too. And then there’s Popcorn, the fluffy white dog. He’s cute, and just adds to the overall pleasurable experience. Just go - you won’t be disappointed. And I confess, the many great reviews online for them was a factor, which is why I feel so good writing this review…and posting it multiple places to make sure folks can share in what we learned. You won’t find a better local jewelry store in the areas and you won’t have a better buying experience. My GF and I had been talking about getting engaged and had even done some preliminary shopping to get ideas of styles, prices, etc. But after hours in the mall, we felt like we’d spent lots of time on used car lots…high pressure, high prices, and dubious quality to our untrained mind. While we did get an idea of what we might want, we were far from thrilled with the idea of buying in a mall. So, we thought we might get a better deal and have a better result shopping locally in the Leesburg area. Several stores to chose from, and mixed experiences even with the local ones we checked out. We even joked about how “the name” of another store we visited was part of the overall sales pitch….sorry, I’m more interested in price, quality, documentation, and service. I doubt the name of the store will appear on the side of the ring. LOL. Then we went to White & Ivory. Lillian and Alina were wonderful to work with. They listened to what I wanted, understood my price range, helped me focus on the most important issue (the center stone size/quality on a 3-stone engagement ring), and delivered me a ring that met all my constraints, was under my budget, and thrilled my now-fiance. Throughout it all, it was a fun enjoyable experience. Good advice, good service, no pressure, no up-selling, and most of all, no BS. Great service from great ladies who made a very important shopping experience as enjoyable as it could be, treated me like friends, and made it a pleasure to visit. Each and every time I, or we stopped in, it was like visiting friends…even Popcorn is happy for visitors to stop in. Like all stores, they give a discount for buying wedding bands there, which we did. They had a great selection, and again made a great deal. They provide full documentation and appraisal paperwork. And warranties and such. And most of all, the rings and designs they carry are not so common that you will see the exact same ring in every display case in every mall store. So, shop around to get an idea of what you like in an engagement ring. Then go to White and Ivory, tell them what you want, and watch them exceed your expectations. You’ll be glad you did and I expect you’ll end up as happy as we did...and be sure to say hi to Popcorn!!

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A Private User

White & Ivory was the best experience I had when looking for our engagement ring. I had asked a couple people at my church where they got theirs and I tried a couple other places first b/c of distance, but White & Ivory was definitely worth the drive!! First, the service was excellent. This other store told me if I did not put a deposit down that day that my stones would be gone the next day. I was mainly there to browse and comparison shop and she kept me there for almost 2 hrs! The manager at W & I kept my stones even though I had only been corresponding by email with her for 2 weeks. Secondly, I did not feel pressured at all. In fact, the manager even told me to go w/ the smaller stone b/c it was not worth $800 to pay for 0.1 carats when it was slightly worse in color and clarity. Third, the prices are very comparable to the other stores I went to, if not even better! Lets just say I went to one store and just a platinum tiffany setting alone cost 4x more than it did at W & I. When I went to look at engagement rings, I got there about 45 minutes before they were going to close and I did not feel rushed at all to get out of the store. She took time to answer all of my questions and was very thorough. I have been there three times now and each time has been very pleasant. We even went there to get our wedding bands last time. As for the complaints about distance, thats not really something we can control, but if you live in Montgomery County its a nice, peaceful drive if you take Whites Ferry and go the back way to Leesburg.

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Christine Cisternino

My fiancé and I were referred to White & Ivory by a couple of close friends who live in Northern VA and got their engagement rings and wedding bands there. Although we live in Richmond, we thought we would give them a shot, and we were so glad we did. We had priced out diamonds and settings all over Richmond, the Internet and New York City and had the best price and experience with White & Ivory. Before even going into the store, we contacted them on their web site and received a response within 24 hours by Andrea - the diamond specialist at the store. She provided us with a list of diamonds within our specifications and followed up promptly with our questions and requests. Once we saw their prices were so reasonable, we thought it was worthy of a trip to see the diamonds in person. We were greeted in a very friendly manner and offered water right away. We were so pleased with the diamond selection they had to offer and they all came with the GIA certifications. We met the owner, Lillian, who was so personable and helpful. She gave us so much guidance on helping pick out the center stone since I was getting a cushion cut and they come in different shapes. We ended up buying the center stone and setting from them that day, but they didnt pressure us at all knowing we werent wanting to have to drive up again and even offered to meet us at a location closer to Richmond. Lillian and Andrea were so pleasant to work with and they offered the best prices out there, I would highly recommend them to any of my friends and family

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A Private User

I was made aware of White & Ivory by my now fiances older sister as her engagement ring was purchased here. I had a friend scout out the perfect setting months in advance and White & Ivory did a great job of keeping a written record of the setting/size. They have an impressive collection of designer settings, as well as access to diamonds that meet most anyones personal needs. In a diamond and precious metal market that is currently rather depressing for the average guy, I was thrilled (and more importantly my fiance was thrilled) with the beautiful ring I was able to purchase. Staff: Really down to earth if you ask me. They are professional as youd hope, but never pushy or intimidating. They were very honest and communicative throughout the process. Lilian, the store owner, even hand-delivered the ring once it was ready! Location/Storefront: The only reason Im downgrading a star is because of the odd office complex setting that makes you think twice before laying down the big bucks for a major purchase. White & Ivory is definitely a gem (excuse the pun) among the numerous fine jewelry stores in the metropolitan area.

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